Tenant Reviews for 5301 N SAM HOUSTON PKWY E

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My family lived here 8 years ago. We were so pleased with the office staff & the viewing of the apt & what we saw of the property but of course it was daytime & quiet. Paid my deposit, rent & proceeded to move in. We were happy until we noticed that our rent differed from our neighbors who paid $100-200 less than we did for the same apt.Then our water started fluctuating 10-20$ here & there each month, which didn't make no sense since we did not even have a washer. Parking was terrible. There were only 4 dumpsters & they stayed full. Police were residents of the complex. They seperated the residents by where they came from so Texas was in the front & Nawlins were in the back, which cause much chaos. We ended up moving out before getting evicted, 6 months later, cause there was no way in Hades we were paying a $222.76 water bill. Now they're saying we owe $11,650, from damages that we did not have anything to do with. Show me proof boo boo! That's money which they Will never get!

I called these apartments the other day and they gave me FALSE information about having an apartment available and wasn't apologetic one bit. I spoke with Debbie over the phone THREE times and when I came into the office with my money orders and information she didn't even SPEAK ! I spoke to her she smirked at me and started talking to someone else , how RUDE. she lied to me about pricing , availability ETC ! I left work early and all to become a resident here but Im so glad it didn't work out , there were so many ------ people crowded around the office SMOKING and probably selling drugs , it was nothing BUT thugs and hood-rats. Debbie sent the other receptionists to handle her dirty work with me and tell me it was MIS COMMUNICATION , NO it was LIES !!!!!!!!!!!!!!!!!!!!!!!!! DO NOT MOVE HERE , they are obviously liars and dont care about residents nor future residents !

these apartments are ------ i wish someone would've told me they have rats and roaches they lie and tell you that its a new problem but reviews show 2011 the maintenance is sorry and they take forever to fix anything and they are rude the lead manager forgets everything and she is slow toget things done she sometiming and talk too much about nothing let me not forget a huge liar they need to take luxury off there brochure cause only a hood rat would think so its small garages are rat attractive no basketballcourt computer room half the laundry room dont work and trash can all they way in the back of the apartment for everybody so people store all their trash in the garage and sidewalk you better lock your car doors cause they will get you i wouldn't refer my worst enemy here

These apartments are horrible parents let their three and four year olds run around by themselves. You will never get any sleep people are out all night fighting driving crazy with loud music and don't let me forget about the rats and roaches you can have your house clean all the time but the rats are still there and the management doesn't do anything about it. Trust me you do not want to move here unless u like the ------

These apartments are the worst ever very getto if you like living in the hood then you will fit right in, they are very bad at fixing things either it takes them forever or it does not get done at all! There is trash thrown around the complex I have found baby pampers used ones thrown on the lot, and they call these apartments luxury? For who, luxury for all the rodents living there ! WORNING DONT RENT HERE!!!!!!! You will do better saving your money and living free on the street!!!!!!!!

OMG THIS IS THE WORSE APT I HAVE EVER LIVED IN. THEY DNT LIKE TO FIX ANYTHING AND ALL THESE BAD KIDS RUNNING AROUND SHOOTING AND TEARING UP OTHER PEOPLES BELONGINGS. THIS COMPLEX SHOULD BE SHUT DOWN. THE MANGER ALL SHE WANNA DO IS RIDE AROUND AND SMOKE CIGARETTES. I CANT WAIT TIL MY LEASE IS UP IM OUTTA HERE! IF ANYONE HAS INTENTIONS OF MOVING HERE PLEASE GO THE OTHER WAY FAST!!!!! THESE APTS ARE INFESTED WITH BLK MOLD ROACHES RATS U LNO IT THEY HAVE IT!!!!!

I am a current resident, I have been here for a year and about to get the hell out of here. This place is roach and rat infested oh dont let me forget the kids. This is the worst apartments I have ever lived in. I do not do rodents and that's what makes it bad, besides all these kids running around here. When I first moved here I thought they were nice. When school started I dont know what was worst, roaches rats are the kids. I pulled up into the apartments one night and seen around twenty rats running back and forth along the gate i couldn't believe my eyes.I took pictures that didnt come out to good. They was all in the trees. Gross I would not recommend anyone to move here. Look closely at the pics you will see the gray spots.

I used to live in these apartments back in 2007, and the leasing agents were stealing the tenants' rent in October of the year two months after I moved in everyone in the complex had to come in the office to proved that paid their rent all on the same day before the office closed . Even though I paid every month on time, the cooperated office never received payments. I was told that I had I would have to repay something I had already paid them because I could not find the receipt first payment of that month. I was told would I have to sue that ladies stole the money, but these ladies were long gone. My response to the corporate representative was why the corporate office can t sue because they knew their names. The lady that came to straighten out the mess was a MONSTER (Carla) can t remember her last name. She filed an eviction on me the next day for $808.00 the full month's rent (I did have one of my receipt showing I paid the second half of the rent and the reminder of the the balance prior to me paying the it she would accept it! I did not find out about her filing the eviction until January 2008 and without her properly notifying me of a court day. So I was still staying there paying rent (she but get this in January of 2008 this Carla lady told me corporate was coming in and what would they say (I didn't understand what she was talking about). So she did an eviction even though there was an agency that pledged to pay what she asked in order to keep me there and I had just paid her about 600.00. The agency also paid, but I was still evicted and they stole my washer and dryer.

I am a resident and I would not recommend these apartments to anyone if you are considering moving here run!!!!!!.Ive been here about nine months and my unit has flooded several management shows no since of urgency and the manager Charla is very rude and inconsiderate,one of the residents pulled a gun out on the playground full of kids and threaten to start shooting and when she was informef she did nothing and that person still lives here today,the maintenence is horrible and one of them is a pervert he told my 17 year old daughter he would pay here to come to his apartment and take care of him.When my lease is up im moving out of hete so fast its the worst place ive ever lived.