Tenant Reviews for 4510 Briar Hollow Pl

I recently moved into an apartment at Tree Tops after living in a townhome community for many years. I feel lucky to have found this place. The staff are top notch. Always friendly and accommodating. They truly seem to love their jobs and enjoy making the residents happy. Every request I have presented has been met with professionalism and courtesy. The property feels more like a home than an apartment. I looked at many apartments before finding this one. I didn't find a single one where the staff and residents made me feel as welcome as I do here. I haven't met many of my neighbors yet, but the ones I have met are very nice. I am looking forward to one of the upcoming socials.

Hats off to the staff at Tree Tops for making my experience there refreshingly pleasant. Great customer service is rare these days and Jose/Cindy really go the extra mile to make things easier. I had a unique situation in which I had to end my lease early-while most apartment complexes would have probably been hostile, Jose & Cindy were kind as always and made the best of a difficult situation. One thing I really appreciated was their commitment to your happiness. I'd receive emails every so often asking if everything was okay in my apartment and to please drop a note if there was anything that needed to be fixed. I always had my maintenance issues fixed the following day. One last thing-there was one day that my neighbors music was turned up a little too loudly. I called Jose and he immediately took action to resolve the situation. I was so appreciative for his prompt resolution. Thanks again Tree Tops at Post Oak for a great living experience-highly recommended to everyone!

We just moved in, and we love it here so far. The location is very convenient, and I am impressed with management. I am not making this review up. lol.

I've been a resident here for about 3 weeks and that was just enough to learn that EVERYBODY here from the staff (cleaning, maintanence, office) goes beyond the expected to make you happy. Cindy and Jose from the office are GREAT, not once, (before or after moving) I was received in any other way than with a smile, all the little and big requests I had were promptly addressed. Oh, and they love dogs, actually, the've been spoiling mine so much that every time I pass with her near the office she tries to drag me into there.. she knows she'll get treats and some extra love :-)) Besides that, my apartment is very quiet, the parking is assigned, the building is kept clean and is in a great location, everything is nearby! I just wish I had a washer and drier in my unit.. anyway, so far, I'm pretty happy here and it is ok to go to the laundry facility inside the building.

So you look at this 95% and you think "FAKE". Im here to tell you, I was in your shoes 6 months ago, and it is not. It is a true as it could be. AMAZING, times a million. Look, its a small community, and as a result its really cherry picked. All my neighbors were warm and welcoming.The apt is spacious and has a giant WALK- THROUGH closet(!) I moved out cause I couldn't afford the rent which is not higher than the custom to that area of town. It is a great (!) location. Quite at night, not even a dog in the street in 1 am, even on the weekend. No parties, no bumping stereos driving by, no unwanted strangers just walking by. Nothing. Quite and calm in a green soaked area. About the location, it sits just by the 610 loop on one of the most needed highways just crossing by, anything you need N,E,S,W all are within 5 min drive tops- 59, 45, 290, and 10, all of Houston main highways. Despite the closeness to 610, its merely a hum if you have a day at home during the week. Now for the best part, the management... WOW. Family to the true sense. They really cared for me and did the extra mile, no request was too much to consider, and some unique ones were answered. When I fell hard and lost my career job they worked with me as much as they could within the corporate guidelines. You will get a gift bag upon move in and constant encouragement. They outdid themselves with a PERSONAL favor, out of their good will which I won't disclose, but let's just say, I was out of work and couldn't really afford much of anything. The pool was enough and never felt crowded in the summer, the workout room is just enough and maybe once or twice had to wait, or someone had to come back later. Target, bars and restaurants are within walking distance and even the Galleria mall is not too far to walk to (25 min) If you are begging to hear some negative, I can say that parking is tight (1 per unit) but there is ample SAFE street parking. The other is, it is NOT the shiny just built apartment, but it is lightly upgraded- meaning nice appliances and new nobs and paint on the cabinets, decent laminate counter-top. It is much better than where im at now, just 2 miles outside the loop. Overall its a win! Give Cindy and Jose a hug, and enjoy the warm honest smile of the dedicated hard (non-stop) working Thomas and Maria. Simply a super-team. Thank you guys for the time, you were the only bright spot in this past 6 months of relocating down to Houston.