Showing 1–10 of 25 reviews
Rose_u894
1 years ago
Do not recommend this place. The new manager, Ms Sharifa, is managing Memorial Hill and is trying to residents for false reasons. This place feels like a scam. She claimed that I put trash in the cabinet in the clubroom, which was a lie. When I asked her to show me the security camera footage, she refused and still charged me for this false accusation. I have lived here for almost two years and was satisfied with this complex, but since the new manager took over, I feel like I’m living in a dishonest environment. I hope her supervisor addresses this issue properly.
Current Resident 228979
3 years ago
It is a very nice complex. I wish they would work on maintenance and there are ongoing issues with doors, garage entry points. I am happy near however they need to work on ongoing issues more in details. I think the building maintenance has changed since new management. Pretty lax about issues with various things include printer and various amenities. I am not very satisfied living here are the rent is pretty high compared to other places, there you would imagine the maintainence would be excellent. If things need to be helped they need to be replaced.
Current Resident 284236
4 years ago
Long story short. Management does not care about you as a person. Maybe some of the front staff workers, but no one else. Maintenance has been a pleasure to work with though. Living here barley meets the basics. If it wasn't across from a park and the Bayou, this place would never be occupied without being half the price.
5 years ago
I love this community, the management office team always make you feel welcomed and you feel "at home". Stephanie Lord is professional and welcoming, as soon as we toured the property, I was excited to sign the lease right away. Still to this day going on two years living here, she is an email away if I have any questions, she is super helpful. My move was simple and it also helped that the hallways are climate controlled. The entire maintenance team is amazing as well. One major plus it is dog friendly and plenty of places to walk and feel safe. Apartment life team social distant events, since the covid-pandemic happened in 2020, just a great way to get to know your neighbors. Blake T.
Ekaterina_N
5 years ago
I moved in this community in 2019 and love it. Place has amazing location- bayou park is two minutes walk from leasing office, kids playground, tennis court, and dogs park all across the road! Stuff is super friendly and knowledgeable. I always can reach out to miss Stephanie Lord with any question and get prompt solution at any time ( she welcomed me here when I came for a tour and was in close touch and very helpful ever since!). I never had any problems with appliances/ repair inside the apartment, everything checked and fixed within one day after requesting. My daughter is 4 and loves the pool here, area is very clean and neat and no noise complains on her splashes :) Great community, I'm happy with my choice!
Current Resident 194016
5 years ago
I love Memorial Hills!! I moved in about 2.5 years ago and was in a one bedroom up until October of 2020, then I moved into a 2 bedroom with a friend of mine. I absolutely love both of the apartments I have been in. The ladies in the office have been fantastic, and the building is super pet friendly!! The location is perfect too, so conveniently located next to Buffalo Bayou park, with HEB and Whole Foods both within walking distance! I don't plan to leave until I buy a house!!
Current Resident 842083
5 years ago
Not my favorite place to live and honestly every time I see them giving tours to future renters, I want to scream "don't do it." They do not communicate well with renters. Anytime that I call that office, nobody ever answers. The towing around here is done on purpose to collect dollars from residents. There's no accountability for loud people at the pool. If you want a college experience then this is a great place.
Current Resident 608866
6 years ago
I love living at Memorial Hills! It is the best location, has the best staff, and sweet and friendly residents & neighbors that you could ask for! I would recommend anyone to live here! The management has gone above and beyond to make my husband and I's stay welcomed. We love that our apartment does community events every month -- we feel like it really brings the community together and it's been fun getting to know our neighbors!
Prospective Resident 222604
6 years ago
Ladies at the desk , ---------------------------- , they are very unfriendly. Don't know why are they working at front. They should be cleaning or somewhere in the back. Many choices of apts in this town. They need a better management.
Current Resident 476835
6 years ago
Between 2018-2019, we've had our water shut off 22 times. That's 22 days all residents have been denied taking showers, washing dishes, doing laundry... residents can't even flush a toilet in this building for these 22 days without water. Notice the other reviews.. Memorial Hills has had pipes burst (flooding different floors and many units). If you do come and tour, walk down any hallway, anytime, and you will find traces of dog droppings. The elevators are NEVER cleaned and look like someone puked in them a few weeks ago. These issues don't ever get resolved, unfortunately because of the whole pipes-bursting-all-the-time situation. If you want to live in a place where you can use the bathroom or take a shower, find a different place to live.