Tenant Reviews for 4200 Scotland St

I lived there for 3 years, the two first years were great and then Alliance took over and from there : - AC did not work for the whole summer, ( see maintenance work order ...), it was truly 80F in my apartment, Tech would enter change the thermostat, and leave. - during that period my apt flooded at 4am on a saturday due to the sprinkler system in the corridor. So you end up alone in your flooded apt at 5-6 am with literally nobody from alliance. they would eventually call at noon to tell me they will take care of it. When I came back : the ac was not working, the apt was still flooded with wet carpet ... like 90% humidity and 80F. they took the carpet out and a week later replaced it . the hardwood was all destroyed and eventually started to have black stains. - obviously mold started to developed ( don't believe me, just the pictures...) - they forgot to propose me a renewal - they wanted to increase my rent, I left ( my apt is still available 3 months later, those guys are great businessman) - 3 months later they are asking for some undue money, don't answer when you ask where the deposit is ... well stay away ...!

I couldn't be happier! I love the location- super quiet yet close enough to tons of great places to go out and things to do. The other residents are all super friendly. My apartment is gorgeous and the view I have is spectacular. Maintenance has been super fast on any request I put in. My dog enjoys this place just as much as I do.

Poorly managed. Lack of proper or timely maintenance. Frequent car break ins. No hot water. Absolutely dissatisfied. Maintenance request take a lot of time to be completed and tenants are never provided with a timeline for completion. Carpets in the hallway are dirty. Pet owners do not look after their pets. This place is a mess.

HORRIBLE PROPERTY AND MANAGEMENT. I moved into this property in August and have had at least 2-3 maintenance requests each month due to broken appliances, leaking water from dishwasher, sink, and garage disposal, broken light fixtures and shorts in wiring, to name a few. The management and leasing office have offered no help to solve these issues in timely manner and have taken multiple days/weeks to replace appliances and respond to maintenance request. When we moved in we were not given key fobs for SIX WEEKS and kept getting told they would be in "soon". Eventually we emailed Alliance corporate and they had no idea about the issue and pushed to get it solved. The leasing office and management never respond to emails or phone calls about anything and you have to go into the office to even be spoken to. There are car break-ins in the garage and management sent an email saying "Houston is dangerous, hide your belongings" rather than putting more security measures in place to fix the broken gate or lack of lighting in the garage or install security cameras. These are only some of the issues we have had here. This has been a horrible experience from move-in and they have refused to work with us on these issues even though this has been completely unacceptable and they have not provided the level of housing they claim. This complex is dirty, not maintained at all, run by incompetent staff who do not have any concern for residents. Dog ---- in the hallways like in the photo are a common occurrence that do not get cleaned up! This is far from "luxury" as their brand new sign (the only new thing on the property of course) likes to declare. Stay far away from this place if you want to live in a safe, clean, functioning property where someone who works there will respond to your emails or phone calls once in a while between cashing your checks.

My wife and I have lived here for over 6 years. This will be our last year. Unpleasantness and discomfort began with the new management and the behavior of the office staff (Alliance). On the surface, they invested in the looks of the place, but to no avail. Corridors and stairs are still in very bad condition. Management keeps changing policies with little prior info, and punishes harshly if you miss one. Maintanence comes in 2-3 days even in urgent situations (left without a/c for 2 nights in Houston heat). In the end, the new management is the sole reason we are leaving at the end of our lease.

This place is filthy and full of irresponsible dog owners. I have dog poop on nearly every pair of shoes I own. Management is useless as they only care about aesthetics and never have anyone clean the place. It is also an extremely unsafe complex as management refuses to install security cameras after multiple car break-ins. I regret moving here and I can't wait to get out of here.

Worst residence service I've ever had. I do not recommend this complex unless you enjoy having your apartment flooded due to an error in the fire sprinkler system and waiting 3 weeks for the water damage to be repaired. Typical maintenance requests are extremely slow. Front office staff either does not care to remedy issues or has no authority to do so. This used to be a great place to live when managed by CIM group. Since Alliance acquired the property it has become a huge pain to live here.

This place is extremely far from "luxury living". The new management seems to be trying to add certain things and contribute to aesthetics but overall this apartment complex is extremely unsafe. In December 2017 several cars were broken into on the 6th level of the parking garage and the response from management was a passive aggressive email blaming tenants for "leaving valuables out" and that "times are tough". My boyfriend and I were both broken into during this and I can absolutely say we did not have anything of value out. There are weird people walking around the halls at any given time, knocking on your door or asking weird questions. I would attribute to this to the fact the gate is almost always open, there are no cameras ANYWHERE, no security guards and the doors are often left unlocked (even the keyfob doors I have been able to open without the fob). Recently a friend even had their entire vehicle stolen from the fifth floor, and as said before, there are no cameras. Please don't move here, the amenities are a smoke screen. There are so many great options in Houston for the same price. Other than safety, it's often very dirty (see pool and mattress pictures), it is not well equipped for dogs (broken glass in dog area, only one entrance as one gate has some code no one knows, often out of bags- to which we received another nasty email that we take too many) and the carpet is rarely cleaned in the halls. There's a lot of turn around for the front desk attendants, some have been great but some are completely clueless. I feel like maintenance is trying their best but requests often go ignored, take several weeks, or they leave your door unlocked (that was a scary day, refer back to my safety concerns). Update: management has no intents on getting security cameras. Emergency maintenance does NOT respond to calls!!

So I've been living here for almost a year it's nice place to live clean place nice neighborhood and the important thing good service and I would like to thank LAURA MAYA for her help and A very patience person if anyone need a help YOU should ask LAURA MAYA

I applied last week. I met with Kristen. The whole experience was very easy, they answered all my questions. I'm not familiar with Houston, and Kristen went above and beyond to give me the rundown on everything to do in town and around the building. My unit overlooks the park and I'm looking forward to the move!