Tenant Reviews for 3525 S SAM HOUSTON PKY E

The interior of these apartments are really nice; however, do not let that fool you! I moved there one year after they were built and I have seen many many good, honest, hard working people move in then out really fast. WARNING: DO NOT PUT RIMS ON YOUR VEHICLE because when you come out, they will definitely be gone. NO EXAGGRATION. What a waste of nice apartments .The office has a big turn around rate. Every time you look up there is someone new and as of right now there is no manager and has not been for last two month. One of the leasing ladies said they should one in January. I really want to move but am unable to find a nice, reasonable priced, three bedroom for me and my teenage son and teenage daughter. Sometimes I m scared that when I come home, my door would have been kicked in.

These apartments are a mess from the one trash dumpster! To the towing of your car for being just a little out of space, to the lack of management support, to the breaking in and drug dealers!!! My last straw is now now, they are exspecting us to pay half of the rent from September because our money orders were stolen out of there drop box!! Even though I was able to show them proof that I payed my rent for that month they are threating to evict me and others if we don't pay half the rent because they never got there money back from the issue... Somehow the thieves were able to cash the money orders and now this has become our problem, even though as tenants we did our part the management has demanded that we pay half the rent just weeks from Christmas they put a note on our doors!!! These apartments are so ------!!! If you have children you won't even want them to go outside... Please for your safety don't move over here!!!

The begining was GREAT....I've been here 3 years.....At 1st they did not accept Section 8....when they start accepting that sad to say and i know its not everybody but thats when the complex went dwn

OMG!!! When I first moved to Alta Gardens it was very clean and nice. I was so prond to say I lived there. Nnow it is a hot mess. They have Rats 30-100 playing and eating by the trash can. They even ttry to attack you if you run and try to empty your trash. The stair are felty with stain and food. I was so shocked to hear that rent has increased. I am so ready to move.

ALTA GARDENS LOOK GOOD ON THE OUTSIDE BUT ARE TERRIBLE ON THE INSIDE I RECOMMEND TO WHOMEVER TO KEEP LOOKING FOR SOMETHING ELSE BEFORE SIGNING A YEAR LEASE AND CAN'T GET OUT OF IT I LIVED THERE FOR 3 YEARS AND YEAH WHEN I FIRST MOVED IN THEY WERE NEW NO PROBLEM BUT OVER THE COURSE OF 3 YEARS EVERYTHING WENT DOWNHILL FROM THERE I WAS RECENTLY ASKED TO VACATE CAUSE MY TEENAGE SON WAS DRIVING A CAR AROUND THE APARTMENTS WAS STOP BY THERE SECURITY GUARDS THAT THEY HAVE PATROLLING THE APARTMENTS WHICH IS THE HARRIS COUNTY SHERIFF'S DEPARTMENT WHO ARRESTED MY SON FOR NO REASON SO I HAD TO MOVE OUT BUT THEY DID ME A FAVOR CAUSE MY LEASE WAS UP AND I NO LONGER WANTED TO LIVE WITH THE RATS,TRASH ,& HARASSMENT BY THE HARRIS COUNTY SHERIFF'S DEPARTMENT BECAUSE YOU WILL BE HARASSED THE TENANTS AND VISITORS THEY WILL HAVE LIGHTS FLASHING IN YOUR FACE WHEN YOU PULL UP FOR NO REASON YOU ARE BASICALLY TREATED LIKE A CRIMINAL BECAUSE OF ALL THE PROBLEMS THEY HAVE CAR BRAKE INS, MURDERS, APARTMENTS BROKE IN AND ALL OF THE ABOVE INSTEAD OF THE SECURITY REALLY DOING THERE JOBS AND FINDING THE CRIMINALS THEY HARASS 15 YEAR OLD'S AND THE TENANTS THAT LIVE THERE AND PAY RENT EVERY MONTH AND MANAGEMENT SUCK THEY DON'T CARE SO THIS IS A WARNING RUN THE OTHER WAY REMEMBER I WAS THERE FOR 3 YEARS AND I'M NOT MAKING ANY OF THIS UP DO TO THE FACT I HAD TO MOVE ITS REALLY THE TRUTH I LIVE SOMEWHERE ELSE NOW AND LOVE IT I NO LONGER HAVE TO COME HOME AND BE HARASSED BY THE SHERIFF'S I DON'T HAVE TO SEE 100 RATS WHEN I PULL UP I DON'T HAVE TO BE SCARED TO GO TO SLEEP ANYMORE BECAUSE I'M AFRAID OF SOMEONE BREAKING INTO MY APARTMENT I DON'T HAVE TO WORRY IF MY CAR IS GOING TO BE NEXT TO GET BROKE INTO AND I DON'T HAVE TO SEE TRASH ALL THROUGH THE COMPLEX EVERYDAY SO JUST REMEMBER TO RUN THE OTHER WAY AND THIS IS FOR MANAGEMENT CHRIS & SHUNTE BEFORE YOU TRY TO SERVE SOMEONE A VACATE NOTICE PLEASE MAKE SURE ITS TO AND ADULT OR TO SOMEONE WHO'S 16 YEARS OR OVER NOT A SIX YEAR OLD CHILD AND THANKS FOR DOING ME A FAVOR AND CLEANING UP THE MESS I LEFT BEHIND FOR YOU GUYS HAVE A GREAT DAY !!!!!!!!!

I must say I have never in my life seen or experienced the things I have since I've lived at Alta Gardens. I moved into the complex when things were new and quiet. Soon after, things turned for the worse. I should have known when the old lady downstairs from me moved out, that was a sign to pack my bags as well. I gave the apartments the benefit of the doubt and decided to stay. My apartment has been broken into with the theives stealing my sofa, love seat, and tv, a few months prior, my boyfriends 22 inch rims and tires were stolen right there in the complex with his car left sitting on 4 jacks, prior to that event, they broke in his car and stole his audio. One evening while returning home, and officer was checking vehichles to see where stolen items had come from because he apprehended some theives. He said he wouldn't want his worse enemy to live here. Soon after, there was a murder, more stolen rims, stolen vehicles, more break in, huge RATS, thrash left unattended, poor maintenance, paper thin walls, people working on their vehicles in the parking lot, FECES SMEARED ON THE WALLS NEAR THE POOL AREA, this place is like a zoo. My lease is up in July and I will be moving away from people who don't know how to appreciate anything because they've never been exposed to a better lifestyle. They keep the ------ mentality they have and bring down their environment.

Alta Gardens are a great place to live, spacious, great price and convienient! Of course there is some crime but what area doesnt have any crime? There has been a few burglaries, but the staff is very good at alerting residents of everything. Mr.Robert who is the best maintenance guy, fixes things on time and is pleasant. As for some residents, they're the problem! They send there children to drop the trash off and of course they just leave the trash wherever. Mr.Robert work hard to remove trash from the property everyday! Its quiet at night but there are alot of people who roomate here and are of a younger generation and have drama every now and then but you complain enough to the staff and they will evict trouble makers, believe b/c i've had a couple of people evicted. The staff is professional and try hard to remedy problems. There are activities weekly for children, resident mtgs monthly, self defense classes, personal trainers who come out 3days a week to train residents. A few residents' guests constantly break the gate late night to get in, but two wks tops is how long it takes to get the gate fixed. I personally never had any issues here.

I would like to start off by saying that when I first moved here I should have saw a sigh then that you could not view the apartment and that you had to wait until the apartment was ready to move in. When I moved in I have been scared as a young black woman the things that were happening around the community. The first month there was a shooting in the building nest to me and one guy got shot and the other guy was shot and killed. What woke me was the police cars that were in front of my window flashing there lights and yellow tape everywhere. A letter was sent out at that time and it is always that person didn't live here, but it happened here. The gates or not secured at all. People break the gated and come in the back all the time. Trash is out awful and when they put the trash on the cars the trash falls down and they leave it there for everyone to run right over it. The guy who lives above me walks 24/7 and I have walked up there and spoke to him and then I went to the office and the officers went to the door to talk to him. After that my car was scratched and then I saw the guy who lived above me outside coming home from work and he just smiled. I left him along because he kept walking and walking. I have had several azures there and in the six month or so I have been in the hospital and did not know what was going on. I also suffer for anxiety as well and on meds for both. This is not healthy for me and the health of my daughter who is pregnant for fear of our lives. My daughter, when she comes she has to call me to the front door because she is pregnant and I have to get out the bed to let her in and she has to fun to the door and look it. She and her friends have been chased to her door by some guys that live in building 10 and the first thing that comes out the managers CHRIS mouth was you know you are not to come thru the back gate. Well at that point I didn t think that was important at the time. No one should be chased to their apartment because we want talk to know one. You don t know who is friendly here and you don t want to get close to anyone because you can t trust anyone. Well it is constantly open and broke all the time she did it one time and the whole complex does it. I have never did it and I told my daughter to go around and not be like these others around here that never get caught The trash compactor is ridiculous and would cause rats and rodents to the property. I pay $678.00 per month but for my safety I would pay more. I I am just scared here for me and my children and cars are being broken into and doors kicked in. There has been several knocking on my door and Officer Mike told me that he think he got the people that was doing it. He also attempted to go up stairs to talk to the people for all the walking. I should not have to turn my TV up just to block the stomping. I have a sheet up in front of my window because you feel that someone is looking into window. I have talked to several people around the complex and the things that I heard or sad. Friday January 9, 2009 a guy driving a old grey car was yelling at me when I got out of my car around 8:00pm saying hey baby and I rushed to my apartment with bags from the store. Wednesday January 7th a guy approached me and asked me about my car and I asked why, he said that he heard some guys talking about it. I a summed it was him and I asked where did he live and he stated that he live over there. Which he pointed toward the 10 building and Locked my door and cut my alarm on. When you are afraid to walk out of your apartment whether it is day or night there is a problem. Since them four apartments doors have been kicked in, in December. Cars and truck tires are being broken into and stolen. In Saturday around 8:30pm and 9:00pm January 9th coming home there were 3 cars that were waiting to get into to the complex through the gate. They were not at the phone to call someone. Back gate always open and someone is always holding it up with a stick. People waiting at the back gate to get in so they want have to go around. I know that crime happens everywhere but not ever week and more than on. I have been advised by my Attorney to do the following things. So I am mailing and sending a certified letter to you. My move out date is February 18th and would like to be prorated for that.