Tenant Reviews for 3525 S SAM HOUSTON PKY E

When I moved in I thought wow this is the nicest place I ever been at. I thought they was gonna treat me bad and the people that were here first did. Now the new ones make me feel good and not acting like they better than me. The resident party lady is so nice and funny and the assistant manger helped me find a job and with my resume. The manager always asks how I am and I feel like I belong. This has made me feel like a better person. If they weren't always full I would try to make everyone I know move here.

I absolutely love these apartments. I have lived here going on 3 years and I haven't had a problem they couldn't solve. Let me start by saying the maintenance crew are excellent. My air went out one night after business hours, and I called the main line to report it as an emergency because I have little kids in my home and to my surprise I received a knock at the door 10 minutes later. In no time at all my air was up and running. During the summer there are a lot of activities the office host for the kids and senior citizens. They have bingo night and activity night for the children. All through the summer they also provided free lunch for the children. If your trying to lose weight they have a fitness room with work out equipment. If your anything like me and need that extra motivation you can sign up for the work out classes they offer as well. I can honestly say I am counting the months until I can get a home for me and my children but until then I wouldn't mind Brookside a little while longer. They make it comfortable for me to take my time and look for a nice House instead of having to rush and get out . I have lived in apartments before were I just couldn't take it but Brookside is far from it. It really is a nice place.

Great place and great staff

I have lived here for 11 years and seen too many freaking changes around here. But so far so good with these new management people. I usually don't ever get out the apartment too much but now I just feel like I have to go cut it up with the assistant manager at least once a day. I always walk out of there smiling and not like if I be bothering someone.

As long as I have been living here this place has been great . The staff is very polite and accommodating and the apartments are very well taken care of and the pool and gym are in great shape .

I have lived here for over 8 years now and they changed the name from Alta Gardens to Brookside Gardens when a new owner and company came in. I am very happy with the new workers and always enjoy myself every time I have to come in and talk to them or get their help.

I'm a current resident at Alta Gardens the apartments are beautiful on the inside and outside. It used to be a wonderful place to live but this year has been by far the worse year over here ever. Just last night there was an altercation between some people in building 7 and 6 the constables came out twice but everybody scattered . These new residents with some of the older residents had guns, grown people and teenagers where all starting crap at and ungodly hour at 1a.m. I couldn't sleep because all the yelling. I blame the new management because with the old management team none of this happened over here. If the new management team wouldn't be taken all these section 8 people then everything would be ok. Because working people don't have to much time for this crap. The female from building 7 has nothing but guys living there from grown boys to young boys. So it must be a trap apartment, and building 6 I don't know to much and them other than they been over here for a long time.

Do NOT move here, beautiful apartments TERRIBLE environment, I have been robbed during the night my vehicle window smashed! Ever since then I'm afraid to sleep without worrying about my apartment being broken into. Managment is very nice, apartments are great considering price but the BASTARDS that make there way in (easily, especially since the back gate near the overflowing trashcan is broke) have ruined this apartment. I am terminating my lease early

I am a current resident at Alta Gardens, and I have to say it has been the best place I have ever lived. The staff is amazing! The community is very clean, yes people say things about the trash compactor but management can only do so much. They are trying to keep the community clean as possible but there are also people who don't care and just throw trash anywhere. Now there is another trash compactor that has been place to prevent the over loading but now that compactor is over loading and the back one is empty. People are being lazy and want management to do everything which is not right. And yes there have been crimes but that's everywhere, my car was even broken into my that was my fault because I forgot to lock my doors other then that no other problems. I love it here and I would recommend these apartments.

I just moved to Alta Garden this month August 2014.. only to say I haven't been able to fully move inn my apartment. I love the floor plan both rooms have they own bathrooms. It's seem to be quite. Although I've called mgmt to complain about the fur balls on my clothes when I sit on the floor. PET hair is all in the carpet. So as I'm moving some things inn one night I spot bugs on my sheets that I had laid on the floor. So my apartment has BED BUGS.. ugh! But good thing I spotted them before I moved all my furniture in. They came out and exterminate but I haven't been back there since to see if the bed bugs are gone. Its 3 weeks into the month & I haven't been able to stay..smh! I'll be calling mgmt again tomorrow to see what the hold up see on pulling my carpet up. I don't think the apartment is invested but it's still bugs in it. So maybe it's a problem they can be solved or maybe not but something needs to be done..cause that's just not right.