Tenant Reviews for 3411 CUMMINS ST

I’ve lived in Greenway for almost 3 months now and the quality of this apartment is not good. After paying $2300 to move in, I learned that the fridge was broken and they did nothing about it for two weeks, the hot water did not work upstairs for two weeks as well. The roof leaked when it rain and that happened 3 times and it made the apartment stink so bad. There’s only one maintenance personnel and two if you consider his wife bc she has to help him if needed. Sweet people but unfortunately.. Back to the review. So there’s was condensation leaking from the ceiling/ac in my closet & when he came to reroute whatever pipes it then began to spew out all over my bathroom (that ended up ruining all of my makeup brushes and some makeup) so he had to come back and reroute it and there’s now a long pipe hanging from my balcony and it looks so tacky. Another issue is that the lock on my child’s balcony door did not lock and instead of fixing the door maintenance placed a large stick behind the sliding door and to this day is still like this. One time I came home while they were in my apartment fixing something and he just had the key in the door, while he was inside and that was unacceptable for me. They only credited me $300 for the fridge not working to compensate for the food that was ruined and also the takeout that I was constantly buying for breakfast, lunch & dinner and let’s not forget that I also have a small child to feed so that wasn’t nearly enough for what I lost. They have not compensated me for my makeup or my brushes. Not to add I had a pair of hair clippers (I’m a barber) that were ruined when the condensation spewed all over my bathroom. The reason I’m finally writing this review is bc I’m laying in a pitch black bedroom bc the lights /ceiling fan will just go out every 2-3 weeks and not work for about 24 hrs and so will the electrical socket that my lamp is plugged into so I literally don’t have any light/electrical power to see right now and it’s extremely frustrating. For me to have paid $2300 to move into this place and then $1500 a month I feel duped! I also have it all documented. I feel like I should have gotten compensated more that $300 bc I spent that on takeout in a week let alone 2.5 weeks for two ppl. Not to add I had to take cold showers and all of the other crap I had to deal with and some I am still dealing with. The whole upkeep of this place is tacky once you actually come here. The balcony floors are made from this weird roofing material it’s really disgusting. You can tell that the people they hire to do additional work for this place is of low quality and I mean that in every way possible. For example there’s paint on things that shouldn’t be, caulking as well. It’s like they did their jobs but didn’t clean up the mess and now it’s all dried up. And not to mention the ac ducts were disgusting as well. The ac vent in my was completely clogged, there was literally NO air coming out of it until I climbed up to investigate and what I saw was disgusting. Very disappointed that this place turned out to be this was. I will say the community is quiet and the area is OK but if you can afford to move somewhere else near here then do it. Don’t move here, I am trying to save you & I wish that I had an honest review before I moved in.

A excellent place to live and quiet and a great attention of the manager and staff. I life in the apartment over 3 years and excellent and nice is a good option for an house have pool and place for bbq

I had to move out because there have been so many men (sex activities) in and out days and nights at apartment number 92. The tenant is doing massagea for men with sex activities, I could hear voices and grossed me out. I don't feel safe especially during pandemics, anyone could pass it to me.

So I have lived at this place for about a year. Rent is pretty good considering the location and the size of the apartments. The two story apartments (3 bedroom) have HUGE patios that are great to put a hammock. Maintenance was awesome, despite what many of these reviews said. The maintenance man is named Martin and he is super friendly. I have made several requests (changing light bulbs, toilet filling slowly, dishwasher not working etc.) and he has come in the day of or the very next day to fix the problem! Management is fine, we have never had any issues and she has been pretty accommodating, although sometimes she is not in the office when she is supposed to be. Parking sucks...I'll be honest. There is an underground parking garage but you only get one spot per apartment. Street parking gets crowded around 7pm and if it raining badly the street WILL flood. The parking garage flooded once, but not quite high enough to get in the cars. There are bugs (roaches mainly) in the apartment complex but they spray once a month. You can ask for an extra spray too if you have any problems. I've never had a big problem with the bugs here. The pool is always clean but there are a lot of families here with kids. I lived right next to the pool and after school or in the summer the kids are always in the pool and are very loud. The larger apartments have washer/dryer connections and you can rent units from management (I think it is like $30 a month). But the laundry facility is pretty nice. There are 6 washers and 6 dryers and they take card (no quarters yay!!). One washer was broken for about 3 weeks because they were ordering parts but the rest have been fully operational.

This is one of the worst apartment complexes I have lived in. The complex is very old with a lot of issues. The garage is old with water dripping from the roof for most part of the year. There is no onsite maintenance and and you are on your own if there is an emergency maintenance issue over the weekend. Even over the weekdays maintenance is not responsive at all. My apartment had water dripping from the roof top when it rained outside.The laundry is a nightmare. There are only 6 washers and dryers and there were times when none of the washers and dryers worked for days on a roll.

The maintence is bad. My drain in bathtub hadn't drained for 3 months. The maintence walked all through my apartment with muddy shoes. They leave a big mess and management won't clean it up or fix my tub. The grounds stink of dog feces. This is awful,

The manager at this apartment is not helpful at all.She is never in her office and when you tell her about problems in your apartment she never gets it fixed.There are too many cockroaches inside as well as outside the apartments.We have a rodent problem too and the pest control company the management has does not do a good job of getting rid of pests.They just spray witha small bottle and it does not effect the roaches at all.The parking garage had a few cars broken into last month and a vehicle had all its wheels stolen.There is dog poop everywhere you walk you end up stepping in it and now in summer it smells.Alot of the residents don't bother throwing their trash out and leave it outside the door which smells and creates a pest problem.The pool is closed once a week for a few days.The laundry room is filthy and never cleaned.It has been two months since one of the dryers stopped working but the management has not called the Coinmach company to come fix it and the A/C has not been working for over a month in the laundry room but they still leave it on for no reason.It is as hot as a sauna in the laundry room but the manager does nothing about it.The lights outside are not working and so some places are really dark at night.This is the worst manager we have had she just sits in her office or she is out most of the time.I don't understand why the management company Madera does not do something about this as a lot of people have complained about this.

stay away, I agree completely with the review from 9/18/12. It is now April of 2013 and this place is horrible. I writing this hoping someone does not make the same mistake I did. if you want at least a $200 electric bill $300 plus in the summer, driving up and down the block looking for a parking spot, and be woken up by the delivery trucks at Costco at 4:30 in the morning move here. if you don't want these hassles don't move here you have been warned

This place was great, constant improvements and very responsive management. Neighbors are respectful and diverse. These apartments represent some of the best value in the area!

i've lived here for almost two years and wish I could recommend this place. The apartments are really large for the price & the location is fantastic. That's where the positives end. We have constant maintenance issues...showers with only hot water, mold in our vents, sliding doors that won't close, etc. Security is lacking. It took a sold year for them to fix the walk in gate and the garage doors are always breaking. They have tried to fix th lake that forms in the garage when it rains but it is still always a wet, dripping mess. They've recently started painting the apartment exteriors to possibly the worst color combination on record. The office staff is sluggish in responding but loves to give out fines (one day late on rent while out of town- $60) Oh, and you only have to the 3rd to pay your rent, not the customary 5 days grace. (And yes, I realize it was our fault we were late, just don't like the policy). What you save in rent living here you will pay in electricity because these apartments just aren't insulated. Parking is a nightmare. One spot assigned in the lake/garage. The rest is street parking if you can find any. They must have relaxed the pet policy to nothing because we now have lots of large dogs. The pool has inadequate seating and was closed most of the summer. The laundry room is incredibly dirty. The put in a community grill but put so much furniture around the grill I'm not sure you could actually use it.