Tenant Reviews for 3411 CUMMINS ST

This place is unfortunately not safe or adequate. The apartments are roomy and reasonably priced. But we have had repeated air conditioner problems all summer, sometimes not promptly repaired. There have been repeated security problems, most recently cars damaged along Cummins St. where most of us park since the apartment has grossly insufficent parking. There is inadequate secured parking, and their security isn't much anyway. You can do a lot better than this.

I have been here for two years. The management was nice at first but there has been 4 or 5 changes since then. The building is old and it has a lot of problems. It took a week and a half to stop a dripping air conditioner last summer. Also the type of people that live here are changing. It is no longer a nice, quiet community. In addition, it is not safe. My car was broken into in the parking garage because the gates were not working. The walking access gates don't lock either. Also there is not enough parking and when it rains the garage floods severely. I would not recommend you live her.

The maintenance man here does a good job of fixing things on item and doing it right the first time.The Mon-Fri manager is okay but the Saturday manager is not helpful and always in a bad mood.She does not talk nicely to you or help you out.Alot of the people have been moving out because the rent when it is time to renew goes up quite by $200/$300 and its not worth paying that much for these apartments.The apartments that are facing the new building coming up next door get a lot of dust and the apartments are dark as there is no light coming in,also there is no privacy because of the people working there and too much noise.These apartments are noisy as it is because there are people yelling/shouting late at night at around 1 AM and there are people who don't pick up after their pets and so you end up getting it on your shoes,there have been times when some tenants have had dog's poop right on their doorstep.The water/gas/trash price is very high compared to other apartments in this neighborhood.The rent too is higher when you renew compared to other apartments.You have to sign up with Comcast for cable you have no other choice.

I really enjoyed living here. Management was always nice to deal with. The only thing I wasn't crazy about was that the office staff was always changing. By the time I learned one person's name, a new manager would come in. I think there were about 4 managers during my leasing period. I decided to move out because rent went up by $200!

I have lived at this apartment complex for 14 months now. I loved the apartment when I moved in. The price was right, the nice lady who leased me the apartment was wonderful and the location and amenities were perfect for what I needed. About 6 months into my lease is where things went bad. I never spent much time with any of the management (who seems to change quite frequently. I believe there have been 3 different managers in the 14 months I have been living here. They have all been unfriendly and very unhelpful. If you have a problem, forget it, they will not help. they pass out lease violations for the smallest things. I was accused of leaving my trash out of the dumpster when I know I threw it away. My trash was picked at until the manager found my name written on a piece of mail and took pictures of it by the street (where I did not leave it). Perhaps a dumpster diver or another resident took it from the dumpster and placed it on the street. But, no matter, I received a lease violation. They won't let you speak with corporate about any issues. Overall, I don't recommend living here. You get what you pay for.

Don't listen to any of the negative reviews. My apartment is the best. The floor plans are very different than you would find in any other BASIC apartment complex around here. The grounds are kept very clean. Nicole and Franklin have been available and very accomidating in every way possible. I moved in over 4 months ago and have noticed that some of the residents take pride in the property and some just don't care. You will have that no matter where you go. It's apartment living, people!!!! I heard that there were going to have some upgrades to the exterior of the property and I am excited to see the new improvements. My only complaint is when people are walking their pets, they do not pick up after them. There is a designated pet area with bags that provided to the residents so they can pick up after their pets!!!! Use it!!!! Other than that; love it!!!! Casey

I have been in a battle with these apartments since the day I moved in. I've had a pest infestation since the day I moved. It took 5 months to fix this issue. They've caused damage to my car due to their inability to fix a leak above my parking spot. The pipe leaks a residue that has faded my paint and caused an overlay on my windshield. After complaining for 3 months they still haven't paid for the damages. The office personnel are difficult to deal with and refuse to let you contact their corporate office. DO NOT LIVE HERE!!!!

I have lived at this apartment for a really long time and have seen managements change over time.Last year Madera took over managing these apartments from Capstone which was really good because the manager that first came ----- made a big difference to this apartment.She fixed the drainage downstairs in the garage and if the tenants had any issues she would listen and do something about it.When Capstone was here our complaints never got resolved and the carpets would not be shampooed even though you had lived for so many years and you had water from the bathroom leak into the bedroom or had your dining area dug up we had to spend the night with the smell and no apology.We had a really big roach problem before Madera took over because there was some small company that just came in and squirted a little pesticide and it didn't make any difference but after Madera took over the Terminix company came and sprayed and for 1 year I have not seen roaches and he does a thorough job by putting pesticide in the hinges of the kitchen closets etc.After ----- left we have had a lot of managers change.The manager we have now ------ is not very helpful or friendly.If you go see her in her office for any reason she sounds like you are a bother and troubling her.She does not get any issues resolved and the landscape is just looking terrible.At nights between 12 and 3 in the morning there are tenants who are so loud in the pool area you cannot sleep.Nothing is being done about the loud noise and it so annoying because you can't sleep the whole night and you have to go to work or school and you are tired the next morning due to lack of sleep.

I moved in because this apartment allowed me to get a 2/1 for below $750. The manager at the time was really wonderful as was the leasing agent. She told me the place has been doing very badly prior to her arrival but for the last several months of her being there it was changing for the good. The unit I rented was completely remodeled and beautiful. I was in love. BUT - Throughout the year that I've lived here there have been many problems. Aside from having my car towed from my assigned parking spot the very first night I moved in, there have been 4 different managers since I moved in. The leasing agent was also "transferred". So you never really know whats going on, work orders don't get processed on time, even when you leave messages in the emergency voicemail box because your AC has gone out. My car is completely ruined as are MANY other cars in the underground parking garage due to constant dripping of liquid substances that leave a white stain on the car that will not come off even with professional cleaning at various car washes. Management does not offer to reimburse tenants for the car washes or even an apology for the damage done to your property. Essentially, when you call and leave a message, which you have to do most of the time because no one is available to answer the phone, your messages do not get returned. Then when you go into the office to talk about why your message wasn't returned you are told that you didn't leave it in the right message box, and thats not anyone's fault but yours. But the thing is,shouldn't all the voice message boxes get checked every single day? Its very frustrating. Lets get to the good part. The german roach infestation that I've been having for 6 weeks. Needless to say I'm leaving and have given my 30 day notice because after talking with the Terminix contractor who was in my apartment I found out that there is more expensive pesticides that can be used that only take two weeks to eliminate the bugs completely and the management office did NOT want to pay for it. Believe me there are even more issues I could write about, but why bother. I'd rather live someplace smaller and pay the same amount and know that I do not have to share my refrigerator with roaches or worry about an extremely rude and condescending apartment manager.

When we stopped by here, I was shocked by the prices (low) and was ready to be disappointed. I wasn't. I'll try and contain my enthusiasm, and be as honest as possible. I'd love to give this place a bad review to keep the rent down, but I can't. Price- Absolutely fabulous. Location- walking distance to LA fitness, tons of restaurants and nail shops (yes, that is important. Parking- Even though we have a 2 bedroom, we only get one spot and can't purchase another. The garage is underground and small. My husband has to park on the street, but we haven't had any problems getting a spot (we've been here a month and a half). The garage is always a bit wet (from the sprinklers dripping down). No issues with flooding after a hard rain, I know they have recently worked on this issue. Security- excellent. must have a card/ pass code for to enter walk-up gates, parking has a clicker. it's a pretty safe neighborhood so this is sufficient. Tenants- really a friendly environment. Everyone says hi and isn't too uptight. Young professionals and families. Rarely hear anyone very quiet. Staff- Franklin (maintenance) is extremely friendly. Nicole (the new manager) very accommodating and seems to actually care. It is nice having a manager living on site. Recently she actually polled the community to see if we'd rather have a Grill area or community garden. hate that they closed the office on Saturdays. Was nice if you had package delivery. Grounds- you can tell this place was neglected for a long time. They are working almost constantly to improve them (landscaping/ fountains, etc.) Apartment- just renovated our unit. Brand new kitchen/carpet/ paint. We have a 2/2 that is set up like a town home. Tons of space. Storage is lacking, but it's an old apartment. what rocks is our patio. almost 300 sq ft! Roof top! View! did I mention it is 300 sq ft? Very well soundproofed. I've never heard my neighbors once! Hate that we don't have a washer/dryer in unit. Microwave not included :( Laundry- have a shared laundry room with 6 washers & 6 dryers. Seems to be plenty. Really need a change machine though.