Tenant Reviews for 3000 MURWORTH DR

I would NOT recommend these apartments. I have lived here 3+ years and each year it has gotten worse and worse. I have been 3 different management companies and 1 is not no better than the other. Work orders are closed w/o the work being done. They have SO MANY fees added on to your rent that it’s ridiculous!!! The appliances are as old as the building. The amenities barely work. We’re required to have renters insurance but yet we’re still charged to pay for ‘community insurance’ and also administrative fee. They’re charging us for 2 different types of utility fees. Per my lease, I’m paying for valet trash ($25.00) but they’re also charging for a trash service fee. The building haven’t been power washed/cleaned in 3 yrs. Water will be turned off regularly. No hot water. Very low water pressure. The property is not very well kept.

Whatever you do, do not move here. I moved in before Q10 took over these apartments and was so excited about all the positive reviews here. Unfortunately, once they took over this place went completely downhill and kept it rolling for the full year that I stayed here. Roaches were a problem from the beginning and I mentioned that on email, phone calls and in person. We literally did not get any extermination until the month before we were going to move out (they came two times and never came back again) and after speaking to our neighbor, she said she hired a whole different extermination company because our complex's company doesn't help with the infestation. The manager, Maribel, will literally gaslight you and tell you to your face that you never mentioned any issues before even if and when you show them literal proof that you did (emails and texts). Our unit flooded 3 separate times, now the first two were our neighbors fault, but the third time was not and that was the worst flood. The first two times they failed to bring any dehumidifier and the second time they did not address all our concerns even when they said they would. The third time it happened I told the manager and a maintenance man to come and look at a spot that I was concerned could be mold and Maribel told me several times the spot in my closet couldn't have had any mold and that they would come and check the spot above my bed again (they never did). When we went to move out the spot above my bed ended up growing mold down to the baseboards behind my bed! I have several chronic illnesses and my dog has lung cancer and I told Maribel this in her office to her face (my sister was there as a witness) and she claims she doesn't remember the conversation. Save your time and money and probably even your life and avoid this place and any Q10 properties if you can! My dog is now on the verge of having to be put down because she's so sick from the mold and now I have to go get my lungs checked, as well. I can't believe these people haven't been sued because of their negligence yet!

Warning. Please do not move here. This place has roaches, bed bugs, and the ceiling leaks. Plus they are involved in fraudulent activity. . They are returning tenants rent payments without explanation

THIS PLACE WAS ------ CITY!!!!!!! PUNKS AND THUGS RUN THE PLACE WITH THERE PIT BULLS!!!! I LIVE HERE FROM FROM 2008-2012 AND IT WAS BREAK INS WAY TO MUCH!!!!! THE STAFF WILL MAKE SURE IF YOU ARE LATE WITH THE RENT TO BE RIGHT THERE TO STICK THAT NASTY NOTE ON YOU YOUR DOOR!!!! BUT BREAK INS DONT'T MAKE ME LAUGH!!!!!! AND MY LAST DAY AFTER I GAVE THEM 30 NOTE 30 DAYS AGO THESE SLIME BALLS SENT A NOTE TO THE CREDIT PEOPLE THAT I LEFT A DAY EARLY AND WANTED 1500!!!!!!!! WHICH I DID NOT GIVE BLEEP!!!!!!!!!! AGAIN THIS IS ------ CITY!!!!!!!!!!!!! DONT MOVE THERE!!!!!!!!!! TO MANY THUGS AND PIT BULLS!!!!!!

The grounds are well kept, the office personnel is friendly. But, I have a problem with yearly increases in rent with no upgrade in appliances, showers, tube, fixtures which are rusty and pitted, out dated sliding closet doors, carpets should be replaced after so many years of wear and tear. I could go on and on, but the problems here need to be addressed in a forum. 1. There should be a suggestion box for tenants to make suggestions.... anonymously... accessible only to the owner, who in turn then bring the suggestions/comments to management attention to address said issues. 2. Tenants should not have to face any animosity or back lash when voicing their opinions. 3. Mainstream Apt should create a board, which includes at least 5 tenants (volunteers) who can relate and speak on behalf of MainStream tenants. 4. We should have security presences from 9:00 pm to 7::00 am in order to detour criminal activity and promote safety for tenants at home, coming, and going to work. The presence of security is a plus Mainstream Apts and its old, new, and future tenants. 5. Poop stations should be implemented throughout the complex with poop bags. Tenants who own animals and utilize the poop station should be assess the fee, if any, for the poop bags that will be installed at poop station. 6. We may need to invest in another exterminator, because we should not have to exterminate behind the current exterminator. 7. Also, how do you determine water usage for each? I could not in all honesty recommend Mainstream Apt to anyone... These are my thoughts and opinions

I have lived in mainstream for 4 yrs I have never had any problems there's always a note on the door concerning any issues I love the office staff there very helpful at all times I would highly recommend this complex to my friends and family

I wouldn't advise anyone to move to this apartment complex because every week there is crime activity going on multiple vehicles are getting broken into.They are coming to the complex and leaving multiple vehicles on bricks because they have stolen the tires off the vehicle u have to be careful coming home at night because you never know if your going to be a victim of a crime. The management is poor because they never informs you on the crime rate or crime that goes on in the apartment complex because they never put notice on your door. In order for you to find out something happened in this complex is from your neighbors or you come outside and see somebody car on bricks. Sad Sad Sad ! Please do not move here if you do not want to come off more money than expected

This has been the worst experience ever! I paid for everything rent and deposit almost a month in advance just for my apartment to be filthy the cleaning crew did a terrible job of preparing my apartment there were stains on the carpet on the walls and let's not forget the food behind the refrigerator and stove from the precious tenant. Mirrors and closets were hanging and it took well over two weeks for everything to be completed except for my roach problem. It is now November and I still have a roach problem along with a few minor issues that they do not actually fix they just basically put a band aid over. I would NOT recommend anyone to stay here. The complex is in a very convenient place but the complex itself sucks: some of the staff office have attitudes when you call for maintenance issues but I can say that Alexus is ALWAYS pleasant and very helpful Jessica as well.

I used to live in these apartments years ago and I loved it there and I was getting ready to move back there in 2 months when I move back to the States but I did not know it got that bad over there I heard about it from a friend of mine but I didn't realize it until I start reading these reviews that is awful I can't believe they let that place go down like that but I'm glad that I see this in the reviews before I decide to move over there so I'm going to find somewhere else to stay can't take that chance

I hate these raggedy --- apartments. They are infested with roaches and bed bugs. Maintence suck at their job o don't even know what they are here for if they aren't going to fix anything. Also by garbage disposal kept going out the maintence guy blamed it on me. And the office staff sucks please be aware of that evil ----- -------. I recommend that you stay as far away from here as possible you'll regret it!