Tenant Reviews for 2900 Briarhurst Dr

Heed the warning...this apartment complex is terrible. No one answers the phone, the voice mail is always full- and you can never catch the manager in the office. My car was broken into twice, then hit (no note left) all while parked on the street. After being told my husband and I would get the entire deposit back, and always hearing that they're working on it, we decided to take the owners to court 5 months after we should've received it. Don't move here, it's not worth the hassle..or the insanely high rent for an apartment that has no updates.

DO NOT MOVE TO TRAFALGAR WEST!!! The "office manager" is completely disrespectful and has no regard for tenant customer service. Some of the corridors are infested with cockroaches and fleas. If you have a pet, be prepared for Vet visits. Some tenants throw pet urine off of their porches to the corridors causing awful urine odors, and making it a hazard to human and pet health. If you are squirmy about insects or have allergy problems, do not move here. Trafalgar is a haven for insets and pollen. Recommendation to owner...hire competent customer focus employees and stop hiking prices for water, trash, and parking permits; and most importantly, have some concern for the health safety of your tenants.

I just moved out of these units after giving my 60 day notice in February. I have bought a house. The prior manager Sarah was absolutely ridiculously rude and uptight. She was snobby and didn't want to help any tenants with any issues. That was a big decision in me moving. They were promising for the past year to fix the pot holes in the parking lots and never did. Just recently a new manager has been in the office and in the small time frame she's been here I have seen improvements! The parking lot is getting fixed and although I moved and cannot benefit from it, thank goodness! She polite and lots of help, I wish she managed when I was living here

I lived at Trafalgar for only one year. Living on the first floor was uncomfortable for me, a single woman. When anyone walked pass my door I could here the entire conversation! My apartment flooded because of the air conditioner and they put a big dryer in my den but had no intentions of replacing the carpet (next thing is mold). They gave me a good price on a one bedroom/den plus washer/dryer but soon things started to go downhill. No more assigned parking and the manager told me that I was never promised assigned parking just covered parking! Although I was assigned a parking space when I moved in! There were people who used the pool who did not live there because anyone could get in. And yes the gate surrounding the complex was hardly ever working! The manager was unhappy and sometimes would not smile or even speak to me as a resident! I was there one year, had no pets, and they kept my entire $400 deposit! I'll let you decide whether you want to move there.

I liked my apartment at first until I needed something from Sarah. Unwilling to help, friendly only when she wants to be, and overall we have found the apartment to be in poor condition. Everything is cheaply done and the grounds are a mess. No reason to explain further why I moved.