Tenant Reviews for 2700 Westridge St

The maintenance guys are terrible, if the office manager is not here nothing gets done. & if it does get done things or worse or half completed. Front office staff needs better training because she is lost half the time.

The maintenance department picks and chooses which units to repair. My bedroom window has a hole in it since before I moved in. I have placed several requests for my dishwasher to get repaired. Nothing has happened for those 2 items. My rent was raised and they are charging me $1158 for a 500 square foot apartment. No discount for lease renewal, healthcare worker or disabled veteran.

I honestly would not recommend these apartments. Although the staff is nice and the apartments are affordable, those are basically the only perks of living here. My biggest issue is the roaches; I let the leasing office know I found roaches in my apartment the day I saw the unit I'd be moving into and after 7 months it's still in issue. Yes, after about 3 months of living here pest control finally came to spray, but it was useless because the roaches are all in my building and not just in my unit. There is constantly maintenance happening outside and it's incredibly loud, the water gets shut off at least once a week with only a 50/50 chance of the office sending an email to let you know. My A/C broke 4 times within the first month of moving here. Not to mention every couple of nights some couple starts screaming at each other late at night and I believe it's a domestic issue that security has had to intervene in and yet the office has not told them they need to stop. It doesn't matter though, because they're not the only people who start screaming directly outside my window, especially at ungodly hours of the night/morning. Also, these apartments are directly across the street from NRG, which you think would be cool, except every football game or expo or rodeo means traffic that will make it extremely hard to get into your own apartments. I do feel bad leaving such a bad review because the lady at the office has been very kind and understanding, however the office is just understaffed and I feel like I need to be truthful for the sake of warning people about these apartments.

Team members or awesome to work with because they care for residents who live here also if something not working in your unit just put the work order in the office staff on it also staff work hard to keep residents who live here safe

I love it the leasing staff is great and very professional. They are very helpful in looking for schools as well as very helpful with other situations. They also work with you with your rent as well. They move fast and efficient. Overall I love the property

I been living here 6 months and I’m already looking for another apartment complex. ALL of the office staff is rude. They are quick to ask for payment but slow in feeling things done. Mold In the apartments. I’m waiting on the City of Houston to come inspect. I do NOT recommend anyone moving here. They have apartment break in and the staff do NOT care. Theirs no security on duty and the cameras don’t work. The stairs are loose, which is a safety hazard. RUN AWAY-do NOT look at these apartments.

Worst apartment ever . Very unorganized and poorly managed . It is not safe there are drug users dealers and other unlawful activities taking place all over this property and surrounding area. There’s no real manager or any way to get any help for anything . The gates are always broke and something is always wrong with the water or heat or EVERYTHING. I stayed 3 month was robbed , due to the gates always being broke . My experience was horrible .

Save yourself time & money it ain’t worth the headache and stress these apartments will put you through. Ever since I moved in which was the end of Oct 2021 it’s been a headache! Not to mention I moved from Florida so I was ready to get settled in. To be dealing with all the things I have been and still am dealing with is utterly annoying!! They NEVER answer the phones now…like they use to be on it when I 1st moved in (Cristal was the BEST) and now that ship has sailed. In my opinion this whole building as well as all the other apartments on this street need to be torn down and rebuilt. Do believe the hype on Google about people having pest issues they definitely have one and it’s VERY frustrating not to be able to be comfortable in what should be your place to call home! Especially when you’re paying rent for it! Yeah they may have the little “Upgrades” (I do like them overall) to rail you in but they are poorly executed like my apt was a rushed job, I found out it was a storage unit for a year and then they rushed getting it together for me to move in. When I told her I could wait if it wasn’t ready to move into (hints why I have been stressed & annoyed since I moved in here anxiety through the roof) from the toilet leaking to the pest and tile coming up again (rushed job they did) to the refrigerator having maggots to having it replaced with another one that had a roach issue to getting a brand new one and still battling this pest issue ??????? also had to get another stove and dishwasher ??????? I’m so over it!! I’ve never lived nor have I dealt with this many problems at an apt all at the same time…that’s my bad for not doing a deep dive on reviews etc… I literally am ready to move and only been here 2 1/2mths which I may just do what I have to do if this pest issue doesn’t clear up!! Not to mention the tenant above me is nasty as hell and digs in the dumpster which we stay close to. WTF we in a whole PANDEMIC that has me disgusted too (I Lysol around my door so much) When I captured video & pics of him doing it, I told the leasing office and sent them but they never said anything about it. They also have changed management like 3x since I’ve been there and they don’t communicate with each other about things that were done with the previous management which is frustrating, run the other way I promise you these apts aren’t worth your $ i don’t care how affordable you THINK they are keep it moving. They keep their phones disconnected on purpose also.

Save yourself time & money it ain’t worth the headache and stress these apartments will put you through. Ever since I moved in which was the end of Oct 2021 it’s been a headache! Not to mention I moved from Florida so I was ready to get settled in. To be dealing with all the things I have been and still am dealing with is utterly annoying!! They NEVER answer the phones now…like they use to be on it when I 1st moved in (Cristal was the BEST) and now that ship has sailed. In my opinion this whole building as well as all the other apartments on this street need to be torn down and rebuilt. Do believe the hype on Google about people having pest issues they definitely have one and it’s VERY frustrating not to be able to be comfortable in what should be your place to call home! Especially when you’re paying rent for it! Yeah they may have the little “Upgrades” (I do like them overall) to rail you in but they are poorly executed like my apt was a rushed job, I found out it was a storage unit for a year and then they rushed getting it together for me to move in. When I told her I could wait if it wasn’t ready to move into (hints why I have been stressed & annoyed since I moved in here anxiety through the roof) from the toilet leaking to the pest and tile coming up again (rushed job they did) to the refrigerator having maggots to having it replaced with another one that had a roach issue to getting a brand new one and still battling this pest issue ??????? also had to get another stove and dishwasher ??????? I’m so over it!! I’ve never lived nor have I dealt with this many problems at an apt all at the same time…that’s my bad for not doing a deep dive on reviews etc… I literally am ready to move and only been here 2 1/2mths which I may just do what I have to do if this pest issue doesn’t clear up!! Not to mention the tenant above me is nasty as hell and digs in the dumpster which we stay close to. WTF we in a whole PANDEMIC that ---- has me disgusted too (I Lysol around my door so much) When I captured video & pics of him doing it, I told the leasing office and sent them but they never said anything about it.

Love it here. The manager is great, the little girl thats the assistant is real try hard. It just feels good coming home at 10 or11 at night and seeing the courtesy men. LOVE IT!!!