Tenant Reviews for 2601 GRAMERCY ST

The experience is great. The office help us a lot, thanks. Maybe there are something that we foreigner should know first, it would better that there are some lists that could help us to understand and respect others.

Great place to live in, the apartment is very well designed! Great amenities, and very welcoming staff. We just moved here and we are very happy! The location of the apartment is great as well, close to everything.

The Office staff are Excellent!!! Evalena, Dakota and Tom are great people, love their jobs, always greet with a smile, Very Professional, Willing to listen when I speak with them by phone and in person. Each looks me in the eye when speaking, this is noticeable :) and appreciated, Great Interpersonal Skills. Maintenance gentlemen are always nice, friendlt. Jaime and the gents are very smart, knowledgeable of problems and repairs (AC, plumbing etc) are made to fix/repair anything. I like they prioritize their work, great team work. Anna is so nice, smiling all the time, greets with a smile & asks how are you? She keeps the gym and other areas of the building so nice and clean. Maintenance works with what they have. Its the fault of Greystar Co., a company with Millions of dollars in US and Houston owned apartments, new and old. AC Units are Cheap Brands, Old and Outdated. Elevators are broken down for MONTHS at a time in both South & North Buildings; I've lived in both, HUGE INSULT& INCONVENOIENCE to residents paying K's of dollars for rent including Utilities. Trash chutes on each floor in South building have been out for approximately 2 months because the Compactor has been out of order; residents have to take trash to ground floor to empty in dumpsters by maintenance area. RealPage Program used for Increasing Rent, is Horribly so unfair. No fault of Office Staff, they are employed by Greystar, they don't make these decisions.

After back surgery, I parked behind the gate in the handicap parking space right next to the lobby entrance and unfortunately, next to the car gate and pedestrian entry gate. I think I accidentally left my car unlocked. The next time I came to my car, I noticed that the following things were stolen from the car: portable battery jumper, tire inflator, >$50 car seat cushion, a phone charging cable & the coin purse that held a small amount of cash (about $20).

Very nice apartment, staff and management are very nice. I enjoy the view but if the elevators go out it is difficult for me living on the top floor. Security should be improved. The layout of the apartment is fantastic.