Tenant Reviews for 2600 Westerland Dr

I have lived here for a while due to the fact that I hate moving I stayed as long as I did. However about 45 days before my lease was up they wanted to increase my rent by 200.00 at one time. I spoke to Claudia about it but she gave me the cold shoulder like I didnt matter. Btw she did how ever discuss my personal business with my ex husband. Not cool at all. To make matters worse I had a bat in my apartment more then once yes a bat very much alive. Their solution to have maintenance men come out to search for more!! I ask them to send people that dealt with bat issues I was told there wasn't anyone that can kill them. I was also told it was normal to have bats in apartment because we have them all over Houston!!! Like wtf I said yes outside but not inside the apartment. I was also told that I was the only resident that complained about this issue. Well guys I have pics to show that I had bats.. The only positive note I can truly say is that all the maintenance guys are nice and friendly!!

Manager her name is Claudia is a racist , hateful , and she uses everything against you to pay for anything , she also try to make you down while you talk , her speech contains lots of insulting , be careful about her because she can give you a lots of trouble . Another thing before you move this apartment YOU HAVE TO SELL YOUR CAR otherwise dont surprise it is going to be STOLEN ! 2 OR 3 CARS STOLEN AT THIS APARTMENT IN A WEEK DONT TRUST MANAGER CLAUDIA !!!! SHE IS LIAR !!!!

(Some background: Moved in at the end of June 2013, 1 bed 1 bath.) I'll try to review each aspect in the order AR presents them to you. ~Parking~ If you live in the highrises in the back, like I do, you'll find the parking is allocated underneath the building. However, this lot floods heavily during a bad storm due to the horrible landscaping of the cement and the lack of "working" drainage. While there are drains all around the lot, the uneven lay of the land hardly allows for the flow of water to redirect into any drain, causing standing water. Small cars beware. Also as of this week, after nearly a year of less than adequate parking, the management is now employing assigned parking. Beforehand all you needed was a sticker from the office on your car to prove that you had access to park within the resident-only garage but for some reason the management feels they need to tell their tenants where to park now. In combination with an elevator that seems to be CONSTANTLY under maintenance and unusable, I find it detrimental to any of the MANY senior citizens/disabled that live here by themselves that happen to need to bring groceries in or heavy objects from their car parked at their assigned parking spot ACROSS THE GARAGE, as there is only 4 entrances FROM WITHIN the garage itself and they are all stairwells. Not wheelchair friendly whatsoever. This COULD be less of a problem if the elevator remained running for more than a few days at a time. My last complaint is in regards to the towing company that keeps watch over the place, AAA Houston Texas Towing (281-498-1738, 10878 Westheimer Rd Suite 180 Houston, TX 77042)(picture included.) After annoyingly being stickered by them to update my inspection/registration tags maybe a month or two ago, just a few days ago I get stickered AGAIN ON MY WINDSHIELD for abandoning my car because I had not driven it for more than a week. So now I get to peel the sticker off with all the adhesive stuck on my windshield. Very professional. However, it makes little sense to me that I would have abandoned my vehicle when I JUST RECENTLY got my inspection/registration RENEWED.~ ~Noise~ Despite the walls being paper thin, I don't hear too many disturbances. HOWEVER, I did have a neighbor who lived down the hall recently move out (or he got evicted, details to come) who would always have his rap blasting incredibly loudly every night. Not only this but he would always offer to sell weed to me when I would spot him in the hall. His place reeked of marijuana when you walked by his door 9 times out of 10. Word has it that a member of the staff lives on the same floor and if that's true, it's surprising how this audacious behavior was unnoticed for as long as I have lived here.~ ~Grounds~ As previously mentioned, the landscaping is pretty abysmal. The lot is very uneven and prevents water from flowing into the drains during heavy storms, causing flooding throughout most of the lot but especially in the back where the parking lot for the highrises is at. For smaller cars, the cracked cement and uneven layering can be a problem on your tires with one wrong turn. Another problem is that, at random points in time, the dumpsters in the highrises will be gone for a few days allowing the garbage from the chutes to just pile up and smell. This is an occasional happening, however, the smell of dumpster is often lingering.~ ~Safety~ Seems somewhat safe. As of June 2013, only 2 residences here have been burglarized (or at least that's all we have been notified of.) In January 2014 management took it upon themselves to remove the universal code for the gate system and replace it with a resident-specific gate code system instead, where visitors punch in a resident-specific code at the guest entrance and wait for the resident to beep them in via cell phone. While this has made it more inconvenient for trespassers (and visitors) to enter, one need only remember that simply following another vehicle through the gate is the easiest way to get in, and anyone can do it. It makes the gate code useless, in my opinion. An idiosyncratic consequence to the now resident-specific gate code system is that if you do not own a phone, or if your phone service ever disconnects or goes out, you essentially cannot have visitors over "legally" [for the lack of a better word], as the prompt from punching in the code to call the resident's disconnected phone will prove futile, leaving visitors to have wait until access is possible from another vehicle passing through.~ ~Construction~ Below average. It seems that most complexes around the $600-$800 range in Houston want to just paint over anything and everything. My walls have at least 3 or 4 coats of paint from previous owners. When I first moved in, it appeared that the maintenance team painted over a rusted-over moldy vent in order to conceal it. I cannot say for sure, but it was later replaced. This brings me to the next problem I have generally had... ~Maintenance/Staff~While the team is pretty nice and friendly, it appears as if Tarantino, the company managing the complex, could not care less whether or not who they hire as most of the team can barely speak English, let alone respond to a simple maintenance request in a timely manner. It may take weeks to get in the most simple of requests. I personally had to wait 3 months for a new toilet to be installed. I eventually made a list of problems upon my move-in IN WRITING and presented them to the manager and got her signature, because this was the only way to hold the complex accountable for the apparent lack of responsibility. MOST of my problems were fixed within a week after this, but there are still some that remain as they were when I moved in, which I intend to bring up upon my moving-out/renewal. Of course, ALL of these problems should have been resolved BEFORE the tenant moves in, not AFTER. And WL invited me to move in 3 weeks earlier, so I can only imagine what it looked like then. Not only this, the place I'm currently living in now is NOT what I was showed and is SMALLER than what I was showed. Very disappointing, and I can't help but feel lied to. ~Overall~ The complex isn't bad, but is managed by some pretty lazy people and made inconvenient by arduous rules. It seems that the owner is set on sprucing up the place on the outside in order to attract prospective residents, only to completely forget and/or complicate the resident's needs. Poorly run.

Recently I've had some issues with apartment management. A few months ago my refrigerator 'died' & was emitting a foul odor in the freezer causing me to toss some food. But the replacements they have given me haven't been working either. Its been just 2 1/2 months and I'm on THREE refrigerators & the third freezer has issues. The apartment representative was unable to notice a scent and said she would have it bleached this Monday. However, the non-spicy food I did bring to work grossed my co-workers out last week. Would I give a recommendation to this place? If you were desperate for a place, then OK. But look around a little more. Grade is a generous C-.

Beware of Ray! He is an absolute liar and he will (without a conscious) disregard professionalism and will leave you in a roach infested shanti house inspired townhome. Don't waste your time here. Go down the street to one of the other properties. Plus this property management knowingly houses the area homeless PTSD Vietnam veterans in their covered parking lot. Before of this if you are a female who lives alone or if you own a values vehicle.