Tenant Reviews for 2600 Westerland Dr

The office employees are thieves, smugglers, and the place is old and full with roaches, smells like dog ---- everywhere.

This review is kind of hare. My wife and I have lived for about two years, have never really had any issues with the staff until this month. They Hired some one new and she is not a peoples person, insulated us saying that we were Mexican and could not pay the rent. She is new as a part time I have no idea why they would have hired her. Her name is Isabel Delgado and she is not someone I would want to be interacting with in the apartments. Claudia and Erick for the most part have been generously helpful. Claudia is and awesome manager!!! Ray is always friendly and willing to help in what ever way he can. As for Isabel I can not say the same, they should fire her for her attitude. I have never been at an apartment complex where they insult the tenants like this. Hopefully she finds a better job that is suited for her.

I've lived here for almost 2 years. I will be moving out soon and am sad to go. I have really enjoyed living here to be honest. The rent is cheap for how much sq ft you get in the bigger units. They have a lot of light and there hasn't been any crime except for one vandalism incident at the apartments. I love the onsite tennis courts. They are take care of and a great added amenity. The apartments are a little on the low end but great for the price you are paying. The staff is very helpful any time you need anything and leave you alone the rest of the time. If you're thinking about a complex to stay at in the Westchase area for this price range its definitely one of the better ones. You should definitely at least stop in and check them out. Thank you Woodlake Townhomes team for being helpful and warm every time I walked into the office.

i love living here and have for 6-1/2 years... it's a CHARMING infrastructure and the trees and shrubs all around makes me feel like i'm living in a little forest right off Westheimer... debbie

This place is going downhill quickly. It was decent when I first moved in, but the management is utterly incompetent, and I wouldn't doubt, crooked. I requested a tow via my apartment's contracted service on July 1st 2016. They told me to contact my complex's courtesy officer, so I walk down to the parking garage to take down the information of the offending car. I get down there and find our courtesy officer arguing with a resident a few spots down coincidentally, a (rightfully) furious armed guard who just got off a 12-hour shift. The courtesy officer then gets on the phone with our complex manager and has a quick conversation with her. He gets off the phone and tells us both there's nothing he can do (I assume she didn't give him the OK), and that they don't tow anyone the 1st-13th of the month, in case someone (paraphrasing) "...----ed up while they were drunk." The courtesy officer "tried to put himself in the offender's shoes" and then concluded that "he'd freak out if he couldn't make rent cause his car was towed." This was the second day in a row that this happened to both the other resident and myself, but they refused to tow because of the aforementioned reasons. Completely unacceptable! Why did I sign a lease? Why won't the complex uphold it? This is just one grievance I have of a list of many that I don't feel like going in-depth with; other reviewers have done so already. https://www.reddit.com/r/houston/comments/4qvft1/who_should_i_call_if_someone_is_parked_in_my_spot/

This was my first time ever renting my own place so it was a new experience for me. Ray and the staff were very helpful, but Ray always had a good attitude and always said hello when he would see us on the property. We really appreciate Ray for all his help from the day he handed us the key to the day we handed it back. As for the apartments, all I can say is you get what you pay for. The rent was in my budget, pretty cheap, especially for a place off of Westheimer and Gessner. I never really felt truly safe in the complex due to the high crime rate surrounding the complex. These apartments are old and it doesn't take much time to notice, especially if you ride the infamous elevator in the back units. I didn't notice till a few weeks into living there that from the looks of it the wood cabinets weren't even truly painted over, floors were squeaky and overall the units just need a major upgrade. We noticed constant cockroaches in the unit, in the kitchen mainly. The water pressure sucked on the 3rd floor. Our A/C went out one day in the middle of August and it was pretty brutal. I will say the maintenance people on site are pretty quick in responding to urgent request. We had the A/C fixed within a day and they also fixed a pipe leak within a few minutes of calling. The parking situation is a nightmare. Only 1 parking spot per unit, 2 if you live in a 2 bedroom. I was living here with my Girlfriend and we had to constantly look for the very few visitor parking spots inside the complex or park on the street. Overall I would say this place is just ok, if you can afford to spend more I would look elsewhere. There are plenty of kids running around and the people playing tennis every afternoon is pretty entertaining to hear.

I just want to thank the entire staff in helping me through my recent flood situation... my upstairs neighbor's pipes broke and water came down into my apartment... it was yes, inconvenient to say the least; however, Claudia and her staff immediately got new carpet in and i am so grateful... Her staff doesn't play... They are on top of everything in this complex... Her team is the BEST... anyone that wants to post a negative post about this complex is truly not in their right mind... i have lived here going on 6 years and i love living here... d.

I used to live overthere that place it's not safety at all And very bad place to live in the office they seems like very nice but they are to bad and they always Trying as much as possible in every way to make you pay money for no reason and there is three cars stolen there with management help and there is five apartments stolen with management help too because if you going to the management to see the camera They not let you see if and the manager she's gonna say the same ---- there nothing on the camera I'm already check it out and there is nothing in there she always try to cover on the thief 's

I would to thank Erika, Ray and Juan for taking care of my maintenance needs yesterday in a very expeditiously manner. I have been living here coming up on 7 years in January/17 and i love living here. Thank you Claudia for your team that you lead... Very appreciative to each and every one of you for your professionalism and taking good care of me. Thank you Juan for being the greatest Maintenance Manager. You and your maintenance team are FANTASTIC. Deb

This is the most awful, and miserable place I have ever lived. The'll reel you in with the beautiful floor plans & make you regret it. I've wanted to move out since a few weeks after moving in! The carpet on my stairs wasn't stapled, the weather strip on my door came off the day I moved in, HUGE wood roaches came in for the many days it took them to replace it, there was hair painted into my walls and cabinets, the paint job overall was the sloppiest I've ever seen. SO much rust in the water! And no, they don't send out a letter saying that it isn't safe to drink. The best part, MOLD. I'm very allergic, I've shown them proof, and proof of the mold, and they still won't fix it. The wood on the outside is deteriorating, and allowing water to come into the inside. Management want an easy fix, not the correct fix. The bedroom is right next to the parking lot, where people are loud and have radios on at all hours of the night, on all days of the week. I couldn't even get a full nights sleep for the first 2 months...and I've lived in other apartments & 2 college dorms! You can tell management all of this, but nothing ever really gets done. Please, do not move here. Sure, the people at the front will try to make the sale, and they can be really nice. But it's not worth it.