Tenant Reviews for 2600 Westerland Dr

I have nothing good to say about my time renting or leasing at the Woodlake townhouses. If you ever have problems or questions you should call their corporate offices, the employees there are also a great help and very professional and will do their best to help you with any of your problems or questions you have

Yeah they’re absolutely ---!! Having fake cameras in a garage and having poor management that does little to nothing. I bought a brand new Mustang a couple of months ago, left it in the garage parked and came back to it with tail light and bumper broken and falling apart. Went to the leasing office for camera footage and told me they would call me back.. its April and they never did. I have to pay for the damages out of pocket because those cameras don’t work and I’m pretty sure the person who did it still lives here and never got charged for anything (it’s a white truck btw so I’m looking forward to finding the person myself. Also maintenance likes to come in and out whenever they want and like to touch your stuff without leaving a note of what they did inside the apartments or what type of fixes they made. Also I’ve been telling the office to fix my mailbox ever since I moved in, they only did something about my complaint until 3 months after of me bothering them. They didnt bother to replace the whole thing and all they did was open the mailbox so anyone can get in it and grab the mail. Other residents say that they had worse things happen to them and not to mention they’re money hungry pigs. They will raise $100 to your rent each year you decide to stay. And that’s not coming from me it’s coming from someone who has lived there for three years and is sick of them. Y’all deserve all these negative reviews, and anything positive coming out of a tenant is shocking. No wonder my neighbors left and broke their leases. Y’all are horrible. Staff under management, I know it’s your job to do what you do. But you don’t have to always go along by what the manager tells you. I made a whole police report on my car too, yet you weren’t able to give me that camera footage. There’s someone from the company I got the car from that lives here and he noticed my plates one day and asked me what happened to my car and even he told me that the cameras don’t work and said the same thing happened to him. So stop lying to people saying they do work because they clearly don’t . I don’t want a sorry --- response from you, take the comment as it is. Have good rest of your day! Future tenants beware of what you’re getting yourself into and do not come live here, if you’re looking for something with better quality in management and living I recommend Anywhere else but here or anything owned by Tarantino properties. More updates.. I have pictures to prove the bug claims.. I didn’t have issues until these past couple of months. And I keep my space clean

Worst place ever!!!!! Bedbugs infested 3 apts including ours and they tried to make US pay, the Projects in the middle of Westchase is but one nick name for this dilapidated, ancient, foundation cracked, over priced rats nest. Yessss we had RATS. Roaches run this place, armed robberies, pot smoke everywhere!!!! When we discovered that the so called Mgmt Company was Tarantino, WE GOT OUTA THERE ASAP!!!! Worst run, unqualified bunch you will meet- and you will cuz with crappy Manager (Dumb) you will eventually meet the (Dumber) So many other great places in Htown to live, save yourself the Grief and Money. STEER CLEAR!

WORST MANAGEMENT EVER, they take forever to fix anything I had no power one day (before the outage) and they take 16 hours for anyone to help me. And the ladies at the office DO NOT CARE ABOUT THERE TENITS I asked one lady why were the last ones to still have no water during the boil water (it’s been a week) the lady said ( who is everyone) so unprofessional. WERE IN A CRISIS AND WERE USING POOL WATER TO FLUSH -sincerely a mad ten-it that wants to move. DO NOT MOVE HERE ITS DUMP THEY ALSO OVER CHARGE AND HAVE ROACHES!!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE FIRE EVERYONE IN THE OFFICE ANS HIRE PROFESSIONAL STAFF THAT CARE ABOUT US PLEASE

My experience since January has been awful. Never have I lived in an apartment where the tub chips when you try to clean it and the knobs are already broken upon entry. There's black mold on the air vents, in the bathroom and in the kitchen, it's ROACH infested and regardless of if you call for the pest control treatment (that costs you $75), you end up with more roaches than you started. I opened my pantry to find roaches crawling on my dishes!!! The staff says they will help and put work orders in, however it's taken me 3 months to get my toilet fixed and my tub is STILL PEALING. I've called numerous times and the ONLY way you will get help is if you act angry and rude on the phone. They literally don't know how to respond to nice, genuine concern. The pool and gym has been closed for MONTHS, despite the city of Houston opening things back up forever ago. People have began jumping the fence. Dogs pee in the hallways and nothing is done about it until (you guessed it) you call and curse someone out or leave a rude note saying to pick up your dog poop/pee. Imagine: getting dressed for work only to walk out of your own door and step in dog pee. There's literally no guest parking because people park their unusable cars in them for months and people end up getting towed or having to walk an unsafe distance to visit, when there's literally ample parking for tenants but they chose to park in visitors for whatever reason. The apartments "enforce" rules for parking but I've literally seen the same dented parked car in the same spot since we moved in at the end of January 2019. Bottom line, these apartments are unlivable and I've been saving all the evidence to ensure that my broken lease is not taken in vein, because I'm sure the property management would find some way to blame me for the black mold seeping out of the cracks of this dingy, old and decrepit establishment. If you think the cute little model apartment they show you is an accurate depiction of the way you'll be living, you're as sadly mistaken as I was. Don't waste your money. Try the apartments next door. Try homelessness. Honestly try anything because 9/10 you won't be able to shower, sleep or eat comfortably and will regret your decision of living here.

I had lived here for years with no problems that we're not immediately fixed... Until new management ruined the place. Roaches everywhere regardless of pest control, broken air conditioning ignored by office, no water for hours w/ no warning, no hot water for days, staff won't even answer the phone and manager is never in the office, cars broken into, gun shots outside, drugs, gang violence, rats. Save yourself the trouble of paying for an inhabitable apartment and don't even move here!

This place is a joke and you will be paying bill for a roommate ( roaches). Maintenance people service sucks, the office manager and the staff don't care about anything, they just look at you like you stupid and they will have you pay for trash pick up and they don't come pick up the trash, they have you pay for pest control and don't do noting about it bugs you have in your house. And you have growing mold in your apartment. And most important things they will do anything take your deposit when your lease is up. Noting is so luxury about these apartments at all!!! I'm telling you now you be paying a lot of money for noting. RUN AWAY FROM THESE APARTMENTS.

My family and i have been living here since 2017 and we are ready to renew our staying , we love the area and the staff is for the most part really good , at the office make sure to as for Mirian for better assistance

Es una comunidad muy tranquila,el staff de trabajo en el lease office es amable muy educado y eficiente en especial el señor manuel quien me brindo una exelente atención,espero que mi convivencia en este complejo sea similar a la atrncion recivida por dicho trabajador.Grasias

The new management is terrible! They don't care about residents at all! They are very aggressive to residents! Stay away! Below are the things which has changed to very bad since the new management has come: No hot water for several days frequently! In this cold weather of 32F we currently do not have hot water and management does not care and do not fix it because they just think for saving their money! No emergency maintenance! The new management has fired the previous maintenance team who were living at Woodlake Townhomes and hired only 2 personnel from outside for the entire property who live so far from Woodlake Townhomes, therefore when we have an emergency maintenance issue at night or non-business days and call the office and leave a message, no-one showes up to fix it. Routine maintenance also takes several days to be fixed! There are water cuts during the day. They cut the water frequently without a notice or explaining. It happens at least once a week and it lasts for at least two to three hours. It happened when we were taking shower several times and had a big trouble! The new management does not give parking permit for new cars for one month and they say: "park in visitor or park outside!" I slept last night in my car waiting for a visitor parking spot to become available! The parking ceiling is awful! It is leaking all the time and its parts falls on our cars and damage the cars! The office personnel do not let us to speak with manager. Whenever we call or walk in and need to talk to manager, they do not allow us to talk to or see her just saying that "she is busy, she is with someone, she is at lunch "and different lies. Everywhere in property there is ---- of the pets and I even had to trash away my shoes because I walked on the ---- in the parking! The reviews and rating of this apartments have become so bad that the manager herself with name of "Ana Castellano" has given five-star review on google to compensate the low rating of this apartments! It is so ridiculous that she leaves five-star review for herself! This apartment complex is a nightmare! If you do not want to live in a nightmare and if your wellness is important for you, do not move here!