Tenant Reviews for 2505 S VOSS RD

Worst management staff I have ever encountered after their false claims and SLOW attempts to resolve any issues. High hidden fees and shady business practices. I have had several opportunities to recommend these apartments to friends in exchange for $500 off rent, but that will never happen because I would not recommend anyone to go through living here. First day moving in was horrible too with carpet coming up exposing sharp metal edges on the floor, which is still unresolved after months, filthy apartment and what looks like cement all over the toilet. The one thing that is doing it's job is a falcon who swooped down and took one of the rats that roam around. We have been infested with ants here too, which was resolved after a month. Do move here if you absolutely love break ins, gunshots, staff apathy and incompetence!!

Misleading sales/leasing practices, poorly maintained community and units, and unethical management and organization as a whole.

My experience as a tenant at this property can only be described as positive. The property itself is well kept by the grounds staff. Management is always pleasant to deal with and available to address any issues that you may have in a reasonable time frame. If safety is a concern, then you need not worry, this place is very secure with gates and security. There is a good mix of people that are very neighborly, which just makes for an overall great environment to live in. This place is situated conveniently to a lot of restaurants and establishments not to mention its proximity to a lot of the central areas in Houston. I highly recommend anyone to lease a place here!

Upon moving in everything here has been really great, helpful office staff who actually seem to like to be at work, I had a Maintence emergency just recently and they got to me so fast and they wernt even on the property at the time, that really was great! I chose to live on the 3rd floor and the ceilings up here are so nice , i feel like I'm in a house, not even a 3rd floor apartment. And it's pretty quiet around here. The only way to get into the gate is if the leasing office is showing you an apartment or if you know someone who lives here for them to let you in thru their phones, I am a bartender and work crazy hours, I have a garage here and even tho they arnt attached it's nice to always know you have a safe place to park or if the weather is bad somewhere to hide your car, the parking here isn't bad tho they're always spots still close by even if I don't park in my garage. Maintence wears richdale community shirt logo uniform atleast they guys I've met and have helped me have been, I like that I feel safer knowing this is correct person who's suppose to be here and be helping me. I knew after seeing the apartment I loved it here and the energy around this place is great. This is totally real positive review , I noticed all these other reviews are from forever go, this place has been amazing , honestly.

This apartment is NOT safe. The management and maintenance are good people, but there have been multiple break ins just within the past year. We have been broken into twice and had things stolen and then our car was broken into as well. We also know of 3 other break ins that have happened in this complex and another car break in all of this has happened within the last 8 months. The security guard that they hire is not consistent. I would NOT recommend this complex just based on the complete lack of safety.

My boyfriend and I recently decided not to move here after already putting down a deposit, which we've requested be refunded. Tuscany Court is where the main leasing office is, ----- who is the manager is extremely rude, I feel sorry for anyone who has to experience what we did, with her. She doesn't take responsibility for ANYTHING, and wasn't helpful with the leasing process at all! ----- told me it's not their fault my boyfriend has too low of income for the rent, which is clearly NOT true. She saw his pay stubs and said he made enough and that we were fine! ----- is very deceitful and full of lies. Don't bother asking her to talk in private either, she will stand in the lobby and talk to you letting everyone know your business! She'll also cut you off in the middle of speaking and say "Be quiet let me finish my thought." RUDE much?!? -----, who is the leasing underwriter was no more helpful than -----, also an extremely rude woman. She will not pick up the phone or return messages. I have nothing positive to say about either of these two very belligerent women. This whole association is completely disorganized. Would not recommend this place to anyone unless you want to be given a run around over and over and receive awful service.

I'm about to move out of Texas and I'm bummed I can't take my apartment with me. The architecture is good, both inside and out. I did spend a significant amount of time and money furnishing my apartment, so I don't know, like, scientifically, how much of my enjoyment of the interior is due to that and how much is due to the design of the building itself. But it is nice. Richdale has a handful of properties around the Galleria area, but Tuscany Park is the best one. It's close to so much stuff. IF the Galleria suits you more than the other areas of Houston (Washington, Midtown), and you value comfort and aesthetics over proximity to bars and the nightlife, THEN you should definitely consider this place. And let me say one mean thing on here: I hate tree roaches as much as anybody, but if you blame a corporation for their existence you are an idiot.

I just moved in 2 weeks ago and so far I have no complaints and can only regard my experience as being very satisfied. Maintenance has responded to a couple of requests I have had within a day or two at max from the actual work order being entered and have fixed things right the first time around. I find the office staff to be extremely warm and alert to my requests and concerns. One thing to note is that the office is off of Augusta and the apartment is on S Voss, but this does not diminish the level of service I have received and the timely response to any requests I have made. The overall place is small which I like and has been very quiet considering its location. The parking is not assigned and there are more than enough spaces for the tenants. The security seems good, when the gate is being fixed or cannot close, they post a security guard to watch out at the entrance. Also we have alarm systems in each apartment. So far so good, if anything changes I will be sure to report back.

Small, quiet community. Clean apartments. Easy parking.

After living at this community for almost a year I do NOT plan on renewing my lease. I have had many bug problems including ants, "termites", and baby roaches. Also a tree roach was inside my apartment but seeing as that there are many trees in the community it's not too surprising. The "termites" I mention were never identified but I kept seeing small bugs crawling on my couch legs numerous times and it took 3 written notices and a call to corporate for them to actually send terminex to check out the problem. I even collected samples. Also don't expect to have problems fixed in a reasonably amount of time. Usually takes 3 or more calls. You'd think water leaking into apartment would be important. Besides the bug problems I will write the pros and cons: Pros: location quiet community Cons: bugs apartment features (small closets, abnormally small toilet, ugly basic counter tops, etc.) time to fix problems No where to walk dog, must go out onto voss general apartment upkeep