Tenant Reviews for 2503 Panagard Dr

Got an eviction notice and claimed I was owing $340 something, my car was towed and approved by Jennifer while I was out for weeks on business cos my permit paper on my car was expired and she did check to tell them that I have paid and I even had $90 credit, no phone call to alert me, or email, I had to pay $364 only to have the manager shout a lot of lies, denials and unintelligent things, some people are smart and keep paper trails for everything amd I put in a work request amd nothing has been done till today, I asked for a printout for my keeping, they wanted to lie about the work order and I reminded them that it was done twice and the last was with the manager, keep your evidence and don’t let this people mess with you, have someone that advices you because trust me, you will need all the evidence you got! Do not over look anything and do not trust the manager, she want to save her behind

I called 3 times before walking in the place to find the 3 ladies sitting there gossiping and giving me the most stank look. like i had ---- on my face they final ask can i help you and i state the size bedroom i wanted. the lady didn't know the prices that helped me and asked the other two ladies for the information. She proceeds to write down the prices like she didn't really want to, i ask about any move in deals she says 399 move in then tells me that is only the rent not including the deposit of $250 the admin fee of $150 and application fee of $75. My first thought was definitely won't be applying here with the people i see walking around the area and in the apartment complex NOPE. The pandemic i would have thought help people more, Any way i wouldn't stay here now due to the fact if that is how i am treated just walking how will i be treated if i was a tenant.

You can put in work orders all day long this is the worst place to live i wound not recommend anyone to live here ...surrounding are dirty to this day my toilet down stairs doesn't flush very well no one has come ro fix it and also my kitchen ceiling links when the A/C is on ...i have reported yet when rent time comes they want money ...management is rude no phones are answered ...please don't get an apartment here

Very dangerous place to live! Drug dealing goes on 24/7 in the parking lots and the park next to the office. Gun fire all the time! Cars broken into and apartments. There was 1 murder there when I lived there. The townhouse I lived in had black mold...pipes were always busting and would take weeks to fix. Never had good water pressure. And water was turned off all the time for "repairs." OUR dishwasher was never fixed...ended up paying ourselves and having a friend fix it. Hole in ceiling from water leak was lever fixed...patched it myself because huge roaches would come through it. And there are termites in all the apartments. The Office would not hold packages delivered to the apartment, so packages were stolen right off the porch or opened right in front of the door with an empty box. I was mugged walking up to the store by a young black kid and was punched in the face and my cell stolen. THIS PLACE IS A DANGEROUS ---- HOLE! And needs to be condemned!!

The women in the office are very unprofessional extremely rude they never answer the phone they curse and the tenats when the office is open the ladies will be on their cellphones and ignore who ever comes in .This is the worst place to live.I've been trying to call to get a rental history and they have me on block very unprofessional Maria and her goons .

So the new management team has certainly been an overall improvement from the one when I moved here... the new mgt started off amazing!!! I don’t know what has happened but they’re slipping off their pedestal with me. The plumbing in my kitchen has gone from one kitchen sink link to 3 over the course of a week. I’ve made several phone calls to the office, placed a claim online, went there in person and have been lied to time and time again that someone would be by to fix it. When I filed the work order (claim) there was only 1 leak. It’s progressively gotten worse and 8 days later there’s 3 leaks and a 4th that’s dripping. It hasn’t been long since the new staff took over so I don’t know what’s wrong! I am writing this review because it’s the only thing left that I haven’t done to get someone over here! My rent is always paid!! If they come by and fix this sink I’ll let y’all know but at the current moment I’m still using a bucket to catch the dripping water and trying to keep dry towels underneath so the already worn out wood doesn’t rot. Seriously, they should just do an all-out structural upgrade of these apartments. The previous managers didn’t care and it shows a lot!

The first three day I moved there was a shooting; my breaker went out for 3 Days and nobody wanted to fix. I had no electricity for 3 Days and temperatures were below 45 degrees. My food went bad and me and my kids had to sit in the dark and cold. I called the emergency maintenance number and no one came. Alwayshavenetsin my apartment don't know where it's coming from always see roaches they have crack on the floor no parking spot Bailey you have to park your car outside on the street if I could break my list and move somewhere else if you go inside the apartment to the gate it's always trash on the floor

There is no security, Arcadia at Westheimer advertises that they have security patrolling yet when we call the apartment and select the # to reach them we're told they don't have a contract with them. Loud noise until 3:45am, gunshots, gangs, bedbugs, roaches, intermittent hot water. Gunshots and loud noise especially in the back of Westhollow Park Drive. Made a work ticket concerning the bedbugs 3 days ago and haven't heard back yet. There is new management but I think it's too much and the problem is too far gone. If they got rid of the troublemaking residents then that would solve the nuisance problems and they'd be halfway there. Exterminate for bed bugs and roaches! Actually since new management I've not seen roaches but started seeing bed bugs. Put police patrol here not just during the day but at night as well. Just their presence would be enough to scare them and the rest of us and can enjoy the place we pay rent to call our home. What's the point of even fixing up these apartments if you don't do criminal background checks.

VIOLATION OF HOUSTON'S NOISE ORDINANCE: Arcadia Apartments I've lived at Westhollow Villa for over 20 years; for the last TEN years, the loud noise from "boom boxes" or giant auto speakers has occurred literally EVERY DAY, usually from the hours of 4pm through 8pm. The noise always comes from Arcadia Apartments back parking lot which is directly across from homes on Hollowgreen and next to Braes Bayou. If you are bothered by the noise phone the Police Non-emergency number of and at the recording press "1". You can also phone the apartment management as I do frequently (to no avail) at . Police will ask their location which is 2503 Panagard. CITY OF HOUSTON ORDINANCE: Sec. 30-2. General prohibitions. (a) It shall be unlawful for any person to make, continue, or cause to be made or continued any loud, unnecessary, or unusual noise that annoys, disturbs, injures, or endangers the comfort, repose, health, peace, or safety of others. In determining whether a noise is loud, unnecessary, or unusual, the following factors shall be considered: time of day; proximity to residential structures; whether the noise is recurrent, intermittent, or constant; the volume and intensity; whether the noise has been enhanced in volume or range by any type of electronic or mechanical means; and whether the noise is subject to being controlled without unreasonable effort or expense to the creator thereof. Sec. 30-10. Penalty. Any person who violates any provision of this chapter is guilty of an offense and, upon conviction thereof, shall be punished by a fine of not more than $500.00. Each hour or portion thereof in which any violation shall occur shall constitute a separate offense.

You know what they say about that you get what you pay for. I've been here for 3 years going on 4. It is the worse apartment to stay at. Maintenance doesn't take care of things in the complex and the management is horrible. They have the dumbest rules ever. My cousins car got towed for just being in the parking lot for 10 minutes. And the towing company said we can dispute it. I go to he office manager about it and she says "well you are disputing it right now, were talking about it ". Very rude and unprofessional. They also change the rules on everyone more then they change there socks. PLEASE I REPEAT DO NOT, DO NOT, DO NOT LIVE HERE NO MATTER HOW DESPERATE YOU ARE. YOU WILL BE VERY UNHAPPY.