Tenant Reviews for 2424 S Voss Rd

I lived at Star at Voss (Unit M203) for two years. What started as an average experience turned into a health hazard, a management nightmare, and an example of what’s wrong with Houston housing. Let me be crystal clear: I was hospitalized for 9 days at HCA Houston Healthcare West with Pleural Effusion � a serious lung condition directly caused by toxic mold in my unit. Even my pulmonologist, Dr. told me in writing to "leave the unit ASAP" after seeing photos of the black and green mold covering my floors and baseboards. I reported this to management. Their solution? They painted over the moldy wood. No real remediation. Just cosmetic cover-ups. And this was consistent � even on the outside balconies, they painted over old, deteriorating wood to make it "look nice." You’ll see the photos I’ve attached: Mold clearly spreading across my unit’s wood floors Close-up evidence of health-hazardous conditions Trash and filth left in stairwells for days Photos of management’s lazy cover-up jobs with white paint Then � after I fulfilled the full term of my lease (moved out March 15, lease ended March 17) � they had the nerve to send me a bill for $794.53, including charges for: “Improper notice� (even though they failed to send the legally required reminder) Cleaning fees… for an apartment they let mold grow in Utility overages � for a unit that was making me sick I’ve already sent documentation and photos to the Houston Health Department, Texas Attorney General, HUD, Harris County Public Health, and the Houston Apartment Association. I don’t care about the money anymore. But I do care about the next person who might end up sick, misled, or gaslit by this team. Star at Voss is not luxury. It’s not safe. And it’s not worth the risk. If you're reading this as a potential renter � RUN. If you’re a current tenant � document everything. If you’re the management reading this � you should be ashamed.

We didn't even get to move in!!! They took our money and ran!!!! I have been chasing them for an answer about moving in and they keep giving me the run around. They have promised us an apartment but they always seem to have a reason why we can not move in yet! We have been doing this for over 2 months and we decided to go somewhere else. DONT PAY FOR THE APPLICATION FEE!!! ITS A SCAM!!!! THEY WILL PROMISE YOU A RENTAL AND THEN GIVE YOU RUN AROUND TILL YOU HAVE TO FIND ANOTHER PLACE!!! Plus while we went up to the offices to figure out the issues they were having with our account. That office was packed with ten dents complaining about the air conditioners not working, they refrigerators not working, the elevators not working I guess its a blessing in disguise. BUT ---- THIS PLACE.

I have visited the BARVIN (PARK AT VOSS) leasing office on the beginning of November 2022, and they were so wonderful and polite with me because of course they wanted to get MY MONEY. They showed me their apartment model which is flawless, but once you put the application and administration fee, that is it. They have screwed you and you have fallen into their game to have a LEMON and ------ Apartment. What they have promised and showed me as an apart model was nothing but many LIES, the apartment is a fully DISGRACE and a completely DISASTER. The whole Units are VERY DIRTY, full of COCKROACHES and other PESTICIDES, the appliances VERY OLD, AC DOES NOT WORK nor COOL DOWN, plugs of the kitchen DOES NOT WORK, COACKROACHES get inside the refrigerator, and many other issues. When it rains, the RAINING WATER GETS INTO my bedroom and makes a WATERLOGGED into the carpet and now the carpet stinks very much, the gutter is clogged up, the hallway ceilings are broken, the hallway carpet stinks, and the whole maintenance service and customer service does not know how to treat customers and DOES NOT know how to resolve any issue. The laundry rooms, washer and dry machines are always FILTHY DIRTY and would never wash my personal stuff in this place because it stinks and are not in proper health conditions. I have to take my clothes to a professional laundry place every week. I HAVE NOT had AC since November 2022; It has been almost 3 months and every time I call or open a ticket they have ignore, give excuses stating that do not have spare parts yet, and complete its work order as not being completed. This is THE WORST APARTMENT complex I HAVE LIVED in my whole life and as an advise, please DO NOT rent any apartment at BARVIN (PARK AT VOSS) because you will regret to live in this ---- place that DOES NOT know anything about Health and Safety Environment Standards. P.S.: They just want to make money and instead of fixing the whole problems and issues that the whole apartment units have, this is what they send you on a daily basis. BARVIN PARK AT VOSS: As of today, January 10th, we will begin towing anyone parked in the carport or top part of garage reserved spaces. If you have not reserved your space, please do so at this time. The garage spaces are ready to be reserved as of today. We have Great News!!! As of January 2023, the carport and garage parking will transition into reserved parking spaces at $50 per month (only the top part of the garage will be reserved). After we have marked the spaces, we can assist in reserving your parking spot.

The leasing office staff is super kind besides this one chubby lady with dark long hair who is just the rudest, most unhelpful, super unfriendly woman I’ve ever had the displeasure of meeting. Ms. Shonda and the other agent in her her office are the best. I suggest if you ever need anything from the leasing office you avoid the chubby short agent with the unpleasant facial expression(literally her face all the time) because she’s the worst personality and probably doesn’t even want to help you in the first place. We JUST moved in so of course we need some assistance with navigating how the complex works..

This place is roach infested. Pest control told me that I had the cleanest apartment in the place but yet they had to come out every two weeks to spray and it didn’t help. The buildings are old and they would not show me my apartment until the day I signed the lease. Don’t do it!

I've lived about a *month and a half* now and experienced a 3-week long roof leak, crazy roach infestation (i mean clutters of them in variety of places everywhere, my hot water going out for 4 days, a missing $400, 130lb. Amazon package that the leasing office just kept assuring me they never saw, & an unexpected power outage that lasted 10 hours due to the negligence of whomever was in charge that day. When I moved in, my apartment was really filthy and after notifying the assistant manager of that, no one cared to either come clean it or compensate me for having to do it myself. This was not my first choice but I certainly didn't think it would be this bad. I have an ESA and gave them all required paperwork and they still ended up asking me to pay a fee for him because someone isn't doing their job. This place needs new management and a better service team because this sht is ridiculous. I wasn't even going to write this review but no one should have to experience this. If I didn't spend so much money getting here, I'd do what's necessary to get away from this place. Please don't move here

Nice experience to stay in park at Voss . Very friendly community and helping each other. We’re feeling like staying back in india. Would like to recommend my friends to stay here because of friendly nature

Experience at Park@Voss has been pleasant. We love the community and people here. Transportation is good to all parts of the city from here. All food joints are nearby and its the major USP of the the apartment

Management Trash. Complimentary Roaches when you sign the lease. This place is garbage. Hallways smell. (Due to Valet Trash) Complimentary Roaches given with every lease. Homeless wash their clothes in the laundry centers and bathe in the pools. Gates are always open and broken. Car break-ins. No security. Roaches are doing it in the hallways without a care of whos watching. Tight parking spots. Cars will be dinged daily.

This place is sick filthy hallways dump apartment roaches everywhere the office staff are ignorant they spend more time playing around than being professional do not waist your time they charge way to high ripping innocent families off Melissa was caught doing nasty things with residents