22715 IMPERIAL VALLEY DR, Houston, TX, 77073

I been living here for 5 years, and office management before January 1, 2026, really did nothing. But the new staff are doing a lot better, still a work in progress. Three years A ac drip pan leaked and messed up ceiling downstairs, (I in a Townhouse, so up and down), Then in November right before Thanksgiving the hose going to toilet broke, which is upstairs and messed up ceiling in dining room. The new management took over in January, 2026 and have repaired and not a sloppy repair a really professionial repair. I love the new management for taking care of the issue. They are working on other issues so work in progress. Thank you all

Don't give these people any money until you see the Apartment my Picture's are upon move in, their is a reason why the cheap move in Buyer beware!!! Too many issues in the make ready in this unit I'm in from Flooding water coming in from outside and Apartment's behind and upstairs 4 times if I wasn't home it would have been bad.

My Apartment is in Horrible condition on the make ready, Deceptive Trade Practice Scam Fraud Misrepresentation for money, this Apartment in the pictures is what we pay for there are other issues I can't describe, we've looked at alot of Apartment's not one look like what we got. We don't recommend you go through this frustration

I have lived here for 3 years and this place is atrocious. The roaches are way out of control. I even paid out of my own pocket for an exterminator and that did not help. They will tell you whatever you want to hear to get your money. The maintenance alone is a zero. They never fix anything. I have been requesting my ceiling fan to be fixed since May 2021 and here it is November and it is still broken. I can't wait until my lease is up I have 2 months and I am running the HELL away from Redstone Vista and I am not looking back.

I have lived here since 2018 i am totally satisfied with current management. Blanca Garcia provides exceptional customer service. Her staff as well as the maintenance crew are exceptional as well. Blanca is one the best managers I have done business with. Glad to be a resident here.

At one time there was diversity here far as workers here, most of them now are -------- that don't speak nor understand English and that is a problem. I notice they hire their own people here meaning -------- only, it feels good when there is a good mixture of people working here and not just their own which would make other people feel they can be trusted. Too many pets are left behind here, no one is doing anything about it and there is a lot more that needs to be said more than you know. I like it better here when there was a variety of races of people here, it felt friendly and now I feel we are being invaded by Mexico. It took them over a year to fix things in my place, some more than others because there are things that still need fixing that were reported and they will break your stuff without paying you for it.

This place is HORRIBLE, I'd made a BIG MISTAKE moving here and I wished I'd listen to those comments that are posted on their page as well as elsewhere. The place is full of trash, it has no screens on the windows nor patio doors. When they show me a model it wasn't like the one I'm living in but they promise it would be like that and when it was time for my move in nothing was done...I'm Pissed! These people in the office are so unprofessional, they are snappy and short with the tenants. The place looks very old, it has mold and mildew where ever water is running from like the bathroom and kitchen you can smell it when you open the cabinet doors. The people in the office will tell you lies to sign you up, all they want is your money they don't care for the people here nor RESPECT them.

All I can say is RUN! I was upfront and honest about my credit issues and was told it would not be an issue. That was until they had my 200.00! Suddenly everything became a problem. I had to keep calling them to check on the progress of my application and kept being told they would call me back the next day, but never did. Finally, when it was a week away from move-in day, they said I would need someone on the lease that made 5x the rent. If I got a roommate that made over 6k a month, we could do a lot better than this place. They were all proud of the upgrades that were made to the inside, but the outside was not that great. Put a diamond in a pig's ear and you just have a high-priced pig! Unless you have money to throw away, don't bother with this place.

This is one of the Best properties I've stayed in so far.... Thank you to the staff and office people..... Maintianence is very quick to response and I like the fact that the office is open 7 days a week..

DATE: OCT. 30, 2019 I have a STRONG feeling that the management company is RACIST, the reason why I say that is because there's only -------- working in the office NO ------ to keep it diverse office. The managers are always Mexican or White but mostly Mexican. I wouldn't live where there isn't diversity and favors only goes to the --------. This place is not the best, water bill is HIGH even for one person $50 or $60 water bill and the parking is the worse and they can't keep the gate close to keep others out that are none resident here. Management lies all the time if requesting for something that is needed and management change all the time here can't keep them. It seems like ever 2 to 4 months there is a new manager there in the office and to me this place is unstable. Living here is not a good move, everything just look good but not really good if you are living here and that was the meaning for the new paint job to make it seems like it's being taking care of but not really. Stray animals is crazy here, people comes with pets and leave them when they move and management don't care. We got dogs, cats and raccoons yelp I said RACCOONS not to mention ROACHES. Instead of replacing an very old appliance with a new one they'll give you another old one that may look like it/s just as old as the one that is being removed. I understand why there is a lot of EMPTY apartments here, they can't keep people here with this high rent and high water bill which makes everything HIGH cost to live here. At first the water came with the apartment now new owner want to triple their investment by making people pay for their water, the building insurance and there are people that have much more people living in a small place that use more water which make the water cost more for a single person because others are using more in the same size place with more people. I will not renew, I'm looking to be moving real soon and racism is real at the place. TRASH is AWFUL!!!!!!!!! it smells very bad, people moves trash piles is very high and I wouldn't be surprise if there were RATS here they got everything else. I've gotten to a point where I'm not asking them to do anything else, they remember my request and they just not doing it point blank. I wouldn't put it pass the office are doing some of these positive comments to make their rate go up because there are so many unhappy people here. Don't let the paint job fool you it's all an illusion to make you feel this is the place for you.