Tenant Reviews for 2222 WESTERLAND DR

I have lived at Trails of Woodlake for 4mnths and prior to i stayed with my cousin. I love the complex, prior to me moving in they made sure that everything was to my likeing. The office manager is wonderful anything i had a question or concern about she addressed it without hesitation. The leasing agent is full of energy and if the office manager is out she does her best to see that you are accomdated at soon as possible. The maintence men are nice as well. Over all i love the complex. I have read some of the reviews that were posted on here, and im sorry to hear that you all have had bad expierence. I dont have a problem with roaches, i absoutley hate them, so if you have or had them i suggest you clean up. The bg tree roaches are not anyone fault, just keep your door and windows closed. I have never seen a mouse yet alone a rat so im not too sure about that. I recommend this property to alot of people, because the leasing office mademe feel as if i was apart of the family and not just a resident.

I've just moved here and I have to say I love it!!!! I love the fect that I can get a one bedroom with washer and dryer connections in the unit, that is soooo hard to find now adays, at a decent price. The location is great, especially since I enjoy checking out all of the shops and wide variety of restuarants. The office is so helpful, when I ask for maintanence to fix something in the apartment it is fixed in a timely matter. David the accountant is nice, respectable and knowledgable of the property. Since I get paid after the rent is due he works with me and the new manager is doing a great job, she used to be the leasing agent and I can already see good new changes happening on the property. For things that I don't like, I just wish the trash policy was changed. I take my trash straight to the dumpster, why can't all the other residents? I also wish they had more parking available, but the visitors parking is in a nice location, so atleast they have that working for them. Overall I would reccomend this complex to anyone, especially if they need something on Westheimer :).

I just recently moved to trails of woodlake and i love it. The property manager (vanessa) is awsome, she made sure all my needs were met and anything that i didnt like she adjust for me. Even after i moved in she checked on me to make sure that i was ok and that everything was to my likeing. The Leasing agent(Patricia) is great to she is on top of whatever you tell her needs to be done. If she can help you in anyway she will. I dont have a problem with bugs at all. The proerty has tree roaches but they cant help that and if they are in your house then keep your windows and doors closed. If you have roaches i suggest u clean up. Yes the property is older but they maintain it very well. The price forthe amount of space you get for the area is great. Where else can you get a 1bed room 800sq feet for that rate? you will be luck to find a 1bed room 700sg ft for that rate in this area. I love this property and dont plan on leaving anytime soon....

I have lived here 3 years. The management has changed three times since we have been here. The management now will not help with anything. Went to take out the trash, trash was all over and the bend was empty - tried to get around the trash to throw my garbage in and fell. I would not choose this place again.

I have lived here for over a year now and yes I have had some problems but guess what it is an apartment and it is an older community. I read what people say about roaches, guess what clean up! keep it clean!!! People talk about mice, please reamember we live next to a bayou, we also have make a diligent effort to keep the pests out we can not expect the office to do everything. I have been here when the transformer blew out and there was no power, when there was a major gas leak and we had to wait for hot water. The office worked their butt off to get everything online as they should. This management is way better than what was here before, when people were in the office but just "babysitting" When I have a work order it is taken care of within reasonable time. I know as a person who pays rent, we always to not take into account that this is a big property and we are not the only person living here, there are others and maybe just maybe their problem is worse than ours, so give them a break, it is not like they are just sitting on their thumbs. I personally like the staff inside and out, and remember if you do not like it here than why stay nobody can force you to live somewhere you do not want to be. make room for someone who would love to call this place home. Also I have referred a friend and it can't be that bad if there are no units available