Tenant Reviews for 2222 WESTERLAND DR

These apartments are overall trash not worth the price that you would be paying best tip i have is keep looking there are better places for cheaper and wont have deal with their nonsense here with them

I have lived at this complex for 6 consecutive years and have never been late in rent, always kept my place clean inside and out, helped my fellow neighbors around me and have been a very good tenant to you. In the past year you allowed a refugee family to move in next door to me, which is only pointed out because that is so you will know exactly who this review is about as no one else in the entire complex exhibits the absolutely obscene behavior as these individuals. Since they have moved in next door there has been a never ending occurrence of soiled feces filled diapers thrown on my porch, trash thrown on my porch, 2 broken windows that you have yet to fix and we are going on to a year for one of them, my porch was vandalized by them with white paint, their dirty laundry is hung up on my porch, and the surrounding neighbors to air dry…one of the people In the household threw a glass beer bottle at my dog, my dogs outdoor crate was destroyed a couple days ago, I have had children from that household defecate and urinate on my porch and in the green spot outside my windows, I have witnessed their children defecating in the swimming pool which is apparently not safe for use and has been that way for the past 5 years fyi…they dump their garbage everywhere, their food and now there is a bunch of drug baggies scattered on the ground from a male visitor that stays there often and usually is outside late at night doing drugs…I have called countless times about all of this over the course of the year and absolutely nothing is done to fix this nuisance neighbor problem. I invite you to read up on the nuisance neighbor laws and your obligation as a landlord to at least address the issues….especially when it pertains to the improper disposal of human bodily waste, garbage and illegal narcotics. Using the excuse that they do not speak English is very weak…as this type of behavior is universally viewed as negative in every country and in every language. You have had 3 people this year break their lease and leave because of these people, the property is almost bankrupt because no one wants to live here…it would seem like it would be common sense to deal with the problem in a very direct way vs running the risk of losing tenants that have paid you rent for 5+ years. Also I won’t even touch on the issue that there is 9 people living in that very small unit….which has to be some type of fire code violation….this is absolutely ridiculous and has made this year an absolute nightmare.

Great management! They complete the work order within the same day, I’m super happy living at Trails of Woodlake Velma the new manager is great and staff as well! I’ll recommend Trails of Woodlake .......

DO NOT RENT HERE!!! I been here 5 years and in the beginning it was ok. Since last year the administration change over 4 times and they are very unresponsive to solve any maintenance issues. I been waiting more than 6 month for maintenance, closing it the reports and telling me lies. I have a full list of Issues with pictures without getting anything from the Office. One of the main issues is the sealing my bathroom, sealing felt due to an Unexperienced personal sent from the office. The Admin has no communication between their personal and the residents. Pools are closed over 3 years. No GYM, NO 24 HRS MAINTENANCE.

Last night a man tried to come upto me as I was walking towards my car. It was 10 pm at night, I was so scared I loudly yelled and he walked away then. I have been told the man is mentally unstable, I'm worried why is he loitering around late hours in the COMPLEX. There is no SECURITY NOR CAMERAS IN THESE APARTMENTS. EXTREMELY FILTHY AND UNSAFE. Taking rent from each apartment but terrible place.

I mostly meet a employer named Sheia sue is very professional and nice. IMy name is Nuakosha Campbell and i have all my problems taken care of when i go by the leasing office.They make sure that you are their top all the people that live here in these apartments they make it seem like you're the only one that lives here and i love their prompt response.

Son los peores apartamentos a los que te puedes mover no se lo recomiendo a nadie. Yo siempre e pagado la renta a tiempo, el servicio de mantenimiento y de oficina es pésimo. Primero vivía en un apartamento de dos cuartos dos baños y me pasé a uno más grande y en la semana que me dieron de mudanza ni esperaron a que terminara de pasar mis cosas y las mismas personas de mantenimiento se metieron al apartamento y se robaron cosas y dinero todo quedo ay y no paso nada porque dicen q no tenían pruebas. Cambiaron al equipo de mantenimiento y de oficina y es peor porque no saben nada y tampoco hacen bien su trabajo, ahora llevo dos semanas esperando que me arreglen la puerta de cristal que se rompió y todavía hasta el día de hoy siguen diciendo que van a venir a arreglarlo y todavía no han venido, a causa de estoy cómo se mete el frío aunque tenga la calefacción puesta, y mis dos hijas tuve que llevarlas de emergencia al hospital enfermas las dos con fiebre alta... espero que todos lean esto y sepan del mal servicio que ay en estos apartamentos y nunca piensen en moverse aquí...

DO NOT move here. Even with new management the maintenance still sucks. We have holes where rodents are coming through. Not to mention I have small child. A/C does not cool. I have complained about this for the past 4 months. Apartment smells like mold in the closet and bathrooms. Not safe for my little 1. My child can't play on the patio as the wood is weak, im scared he will get hurt. The office seems not to care. The front of my apartment looks like a deserted desert. Then when they let the grass grow its a jungle before they cut it. Not at all what I expected when I moved here.

Its worst experience place to leave ever , if anything broke you have to fight them to come fix you have to raise hell at leasing office to send maintenance guy its bad experience ever

This is not a place to leave management is ------ as hell if their is problem.nobidy comes to fix anthing unless you go to office and fight do not leave or believe if they say someone will come because it will be two days I ready to leave