Tenant Reviews for 2111 WESTHEIMER RD UNIT 1227

This is the first place my husband and I moved to right after getting married. Like most couples, we went on our honeymoon right away, but had not yet moved in. The management was patiently understanding about us being away and helped us out a lot in regards to the requirements requested prior to moving in (including rent)! Till today, 21eleven's management (esp. Meaghan) has proved to be easy-going, extremely friendly, and really quick in their response time. Not only do they have amazing units and amenities, but they also provide exciting (and useful) community events (or deals). Like the previous reviews have stated, there have been a few setbacks (e.g., constant issues with elevators, floods in the garage, fire alarms going off a few times in the middle of the night). Nonetheless, the overall experience has been great and worth those few cons.

My family and I recently moved in and we absolutely love the community as well as the office staff! I would highly recommend this community to all of my friends and family!

You guys are doing a great job! The staff is reapomds quick and fast to all inquiries and the community events are a lot of fun. I really enjoy living here!!

Best place to live in Upper Kirby.

We have loved living here! Our unit is modern and updated, there have never been any major maintenance issues. The common areas (gym, pool, lounge) are great to have, and they are usually not very crowded. The staff is extremely friendly, courteous, and they are good at communicating with residents when there is a weather emergency, building maintenance issue, or social event (food trucks!). The location is fantastic, too. We are within a 10 minute walk from 3 major grocery stores and probably 10-20 restaurants. We both work at the Medical Center, and the commute is great - only about 15 minutes in the morning during rush hour. Public transportation towards the Med Center or towards Downtown is very easy from this location as well. My only complaint is that sometimes the noise level in the pool area (our unit overlooks the pool) can be a little loud. The staff is very good about making sure that doesn't happen too late at night. If our circumstances did not force us to move, I would absolutely continue to live here.

We were the first residents to our floor in 21Eleven nearly a year ago and have thoroughly enjoyed our time there. I rate this apartment complex 5 stars primarly because of the updated and conventional kitchen, our view of the galleria from the top floor and because of the amazingly attentive and courteous staff. The staff goes above and beyond to make sure you're satisfied with your apartment and the services they offer. I would recommend this to anyone looking to pay a bit more to live in an ideal Houston location.

I'm a professor at the University of Houston with pretty high standards, which I mention only to the extent that living at 21 Eleven has met my standards from outset. Before moving here, I lived in a comparably priced apartment building in Montrose that 21 Eleven surpasses in every category. As a non-driver, I love having grocery stores and a pharmacy in walking distance. The office staff is efficient, knowledgable and friendly (and if I may say so, polished). Living here isn't necessarily cheap, but (unlike a lot of places in town, including my previous one) it's worth every penny.

We have lived here for approximately six months now. It is indeed resort living right up to the deliciously fresh brewed & FREE Starbucks coffee in the social lounge. We live on the first floor in a 2/2 facing the pool deck with an expansive patio area. There are so many amenities including a business center, conference room, social lounge, Free WiFi in certain common areas, 2 story gym and a fabulous location that will spoil you and ruin you for life!! You can walk to so much from this location including 10+ really great eateries, grocery stores including Trader Joe's and other retail shops of various categories. While our apartment is very spacious, the rooms are lopsided. The master is 3/4 the size of the guest bedroom which makes it a little tight for space especially when you have a king sized mattress. The bathrooms however are super spacious but I don't love the tub/shower combination that was installed. The closets are apartment sized so I have one and my husband the other (cause I got a lot of shoes)! The building seems to have issues with parking, I feel there is enough but the space are tight primarily because of the concrete support columns...my car has suffered some booboos as a result. However the biggest issue is water. A lot of leaks in the below ground parking level which currently houses the mailroom (being moved again) but I think a solution is on the horizon and Houston floods so there's that... In my opinion upstairs neighbor noise is an issue simply because of the wood frame construction. Just depends on who is living above you... Management is great and responsive to the best of their ability. I give LOTS of props to Tarah, the manager and Jenna, the assistant manager plus Meaghan and Adam, the leasing team for being so friendly and social. Maintenance is QUICK & RESPONSIVE, always with a solution when I've needed it! The Oscars are the best!!! We have a larger dog, a boxer, and although she's a real homebody and I think apartment life suits her, I wish there were more amenities for the pups like in other buildings like more grass, perhaps a play area or even a washing station as I've seen other communities advertise. This community is also great with the social activities for residents including Happy Hour at local restaurants, Food Truck nights and Saturday brunches!! This is a great central location! You are in the middle of loop and all it has to offer! Downtown, Midtown, Montrose, Museum District, Medical District, River Oaks, Galleria! It's awesome and like I said earlier will spoil you rotten!!!

I toured an exhausting number of luxury apartments before happening upon 21 Eleven. I previously lived in Houston but was away for several years and was pleasantly surprised to find this quaint boutique community in one of my favorite areas of town. Side note, it's an easy commute for individuals working in the med center. Meaghan is the leasing professional I had the pleasure of working with while looking and leasing and she provided such outstanding customer service that I often speak with her directly if I have any questions or concerns (the other staff is great too, I'm just more familiar with Meaghan). My expectation of customer service is always exceeded by all the staff from leasing to maintenance to housekeeping. I sometimes have to entertain work colleagues and am proud to show off where I live. Overall, the design and layout of the apartments is fabulous. The only thing I don't necessarily like about my floor plan is that the bathroom is inside the bedroom, but there are other units that have the bathroom separate and my unit's amazing view of downtown makes it all worth it. There is an abundance of storage space in the kitchen and bathroom and the living area is quite large. The bedroom closet is average when it comes to hanging space but maximizes the use of vertical space allowing you plenty of room to store items like linens and luggage above the hanging area. While the elevators can sometimes take awhile and the elevators, lobby area and hallways on the floors are relatively hot and humid, depending on where you reside they offer a nice view of the pool, meeting and fitness areas while you wait. With the units being brand new there aren't many maintenance needs; however, when I have submitted a work order my request was handled promptly and I received updates from the staff until service was complete. Although the majority of the apartments are occupied at this point it is rare (if ever) that I hear any noise from neighbors. The complex is safe and secure and everyone I've encountered has been extremely friendly. As I see it, the only real issue is parking. If you drive an SUV or truck you are likely to have difficulties parking in the garages. The space is very tight and so are the entry and exit gates. Maneuvering in and out can be tricky (especially when other residents park large vehicles directly behind the garage gate). If someone is behind you and you are unable to pull up to open the garage then back up to reposition you run the risk of scratching the side of your vehicle, hitting the outside mirrors on the garage gate or being unable to straighten the wheel enough to avoid riding on the median that's present on one of the garages. Backing in and out of spots is also difficult as there are so many support beams inside the garage. To be fair, I currently drive a truck and am sure those with compact to mid-sized cars do not encounter the same issues. Additionally, the complex recently opened up reserved parking spots which allowed me the opportunity to pick one of the easiest in/out spots in the garage. Street parking is ok if you can find a spot (if after 7:30pm, it can be difficult). If not for the parking situation (which doesn't outweigh all the absolutely wonderful things about the community), I would say these apartments are absolutely perfect.

I spent a great deal of time investigating the options in the area and 21eleven stood out in every respect. I have no regrets choosing the complex. The facilities are first class, service exceptional and the apartment itself is outstanding. Fittings are of a high standard. Plus, I don't know if it is because everyone is moving at roughly the same time to a new build but most of the other residents are friendly and eager to engage and the social events encourage the warm and inviting environment. Although they don't have dog park it seems that a high percentage of folks here have dogs (me included). One of the few places that accommodate larger dogs and the puppy dog feels very welcome :) This has one of the best gyms i have seen in an apartment complex. The (free of charge) bean coffee machine is a lovely touch. I just hope that they can maintain this high standard of service!