Tenant Reviews for 2033 S GESSNER RD

My lease is almost up and I'm so glad to be moving out. The trash issue is a real concern. they have hand disenfectant dispensers right beside it and I thought it was great, but they haven't been filled since they were installed. The electronic locks are always acting up and can leave you unable to get in the gate, building, or open your door. Business office never has ink or toner or paper. They never make sure residents in the pool area are following policies as they make so much noise, stay late and have a ton of people visiting. Gym is basically full of broken equipment and cheap machine models. Treadmills have faster and slower arrows nothing fancy. Parking Is terrible and if you come home after six count on roof Parking. Dog park smells like straight urine 24/7; dogs run around off leash outside the park all the time. The walls are so paper thin you can hear your neighbors regular inside voice conversations. Floors are not sound proof do upstairs neighbors are so loud. The hallway echos sound and even walking guests sound like a herd of animals. The staff is rude and useless. The gate is always broken. It is a low quality apartment complex trying to sell itself as upscale. Btw if you order delivery or have guests you have to open the gate or meet them at the gate to open a door to gate, the building and your apartment. People smoke weed everywhere and a certain resident seems to always need a few bucks, is high and too friendly. Do not move in here.

Horrible staffing at its finest. I'm so glad to be departing soon. I have been at this property since July 2017, and have encountered a series of issues. First and foremost the community does not dispose of their trash properly, which causes it to smell in the hallways and garage area. The dumpsters sit outside of my window. My view everyday was trash piled up for days until they finally built a dumpster gate, but even still that doesn't stop residents from disposing trash outside the gate and all through out the garage area where the trash chutes are. Next I had a package stolen because the negligence staff did not ensure the prior resident no longer had access to the parcel. While speaking to the property manger she confirmed due to video footage that it was the prior resident who removed my package, and did not accept fault for this mishap. She also said that it was not up to the staff to take the proper security measures to prevent this incident from happening. To me that is as if my locks to my and mailbox were not changed before moving in. The community gate is continuously malfunctioning and always open. Being able to live in a gated community is one of the reasons I moved here and with the gate always open, it is definitely a security concern for a single woman like myself especially since my job causes me to get home at various times of the night. The last straw for me was today when maintenance came banging on my door like the police. Again I'm a single woman home alone. I asked who is it and when i heard "maintenance" I told them to wait a minute. As I was in my bedroom putting on my robe the banging ensued again. I opened my door and let the 2 maintenance men at the door know that I acknowledged them and was getting dressed, there was no need to keep banging on the door. As I was speaking they began to laugh. What a disgusting display of behavior! The younger maintenance man began to speak to me in an inappropriate and unprofessional manner so I let them know to leave from my home immediately. He then thrusted himself in my apartment and said he need to get something that he previously left behind. After retrieving the object he left my apt and I closed my door which he then kicked! I've never in my life felt such threatening behavior come from apartment staff. I immediately contacted the apartment manager who did not apologize nor try to rectify the situation. After a long day of work, this was the last thing I needed. If you are looking for a pleasant experience from your apartment community I urge you to stay far far away from here!!