1855 WIRT RD, Houston, TX, 77055

I moved in July of 2022 apartment has gotten worse since I’ve moved in I’ve been complaining for months manager has yet to even do a walk through I still have carpet from previous resident (of 4 years) who owned dogs there are gnats & pests & now mice!! I pay my rent on time every month!! Plus gunshots at night place is overall a horrible place to live I highly do not recommend!!

The new administration are scammers, the building is full of rats and cockroaches, safe your money!! The new administration are scammers, the building is full of rats and cockroaches, safe your money!!

TURE RESIDENTS MUST READ! Complex will be changing name to La Serena. I am only giving a star at all because I dont have a choice in the matter. This complex is ridiculous. Rats, mice. I have had mold in my ac vents. My window and frame have separated due to foundation issues and water pours in with every rain storm. Multiple neighbors (in my building and others have the same exact issues). My downstairs ceiling has water damage and had mushrooms growing from it. They came and removed the paint to get to the drywall but never fixed it. My upstairs floor gets soaked as well. My ceilings are bowing and look like they could cave. Floors are not level at all. My dog has balls she likes to play with that always roll under the couch as soon as they are put on the floor. I had to caulk my own windows when I moved in. My doors don't seal to the frame at all. I had to buy my own weatherstripping to try to stop some of the draft and bugs. Recently noticed mold on the door as well. I have every encounter recorded between myself and office staff including all 3 companies that have taken over in the 2 years I have been here. There are guns being shot nearly every night. A teen was recently murdered.. Someone threw a shopping cart through my back window the night it came home from the dealership. This complex is a joke. They updated the parking lot and fence but aren't focusing on the residents at all. DO NOT MOVE HERE. I have tried to contact the regional manager and he does not answer, have left a voice message and he has not called me back. Its been weeks now. Every lease they offered as a renewal only had myself on it, not my partner or my pets. If I had signed that I would have immediately been in violation of that lease and could have been evicted and the way they have gone about everything, I dont at all doubt that is exactly what would have happened. I tried to renew for 3 months. I didn't really have a choice due to not having the finances to move and the broken lease. Now every encounter was recorded and multiple times they swore they would fix it and provide a proper lease. They never did and "updated policy" to not accept second chance housing. Due to that broken lease, that disqualifies me and now I am having to move. I also am being forced to pay a month to month rate for their failure to do their jobs correctly. This is all unacceptable. Office staff is a joke. This complex is a joke. Unfortunately I am not allowed to upload videos and pictures to this post.

We moved to this complex in March 2018 mainly because we were desperate and had a fairly small budget. What drew me in at first was the second chance program and the low rental price. I was nervous at first but the staff was always very friendly and helpful to me even when my employer closed and I fell behind in rent. They continually worked with me until my lease expired and even afterward. It may not look the nicest on the outside but when we moved they were trying to renovate The place we had actually wasn't very bad at all. Much nicer on the inside. It was also very spacious for a one bedroom because of the townhome set up. Tons of closet and storage space. For like 9 months we had no neighbors at all and were the only people in our building. That was nice. I never felt unsafe even when walking home from the bus stop after work at night. Maintenance wasn't always reliable and we had a huge hole in the kitchen ceiling for the last five months we were there but it wasn't the worst place I've ever lived. Other residents never bothered us and everyone kinda just minded their own business. On weekends a man used to come by with fresh tamales that were delicious.

Really it's all a zero there is no safety. "Gang members" run these apts and if you tell anything to the manager she laughs like it means nothing. Literally lived there one day moved out the next day. Husband got approached by these "gang members" and they tryed to fight him told office and they literally just laughed in my face. They have roaches, rats bedbugs all the bugs you could imagine. I've lived in spring Branch my whole life And i can say this is the worst apartments I have ever been too EVER!! REMEMBER I WAS THERE FOR LITERALLY ONE DAY AND ALREADY SAW ALL OF THIS HAPPEN. this place needs new management or needs to get shut down asap. Oh last thing trash all over the place literally all over the place like it's disgusting every dumpster is over flowing and gang signs tagged all over the apartment complex.

I have been here for six month in two different units, that alone says a lot, there's bugs that eat on my children mold in the ceiling rats in the units. Maintenance NEVER comes and the leasing office is beyond rude. It's not safe and the plumbing will have you swimming in your kitchen. I do not recommend these apartments to ANYONE

Firstly when I moved here. I came with no little clothing and almost furniture no furniture besides maybe a fold away chair. I started buying furniture. Next thing bedbugs infest my newly purchased bed. Rats. At night time when its quiet in your apartment. You can literally hear them in the walls. You'll see the kitchen. Your room. They escape into tiny holes in the walls. An also places under the cabinetry they were never caulked. Roaches. Black mold in the bathrooms. Just painted over to give the appearance of everything is ok. Hot water was usually hit and miss. There are no amenities. No gym. No playground or park. Nothing. The newly renovated apartments are meh! For the prices they are charging for the newly "renovated" units. You might as well find a luxury apartment complex instead of a pretender. Every time it rains it floods in the complex. There is also sewage at times. The maintenance men are cool. They do what they can with the resources given. The black lady that stinks like burnt oil and is ghuetto ALL THE TIME! cuts major corner. They tow cars even with the newly implemented parking passes. An the tow truck drivers aren't licensed by the city of Houston. She even had my friend working on a plumbing issue and HE LIVES THERE!!! like get a someone who is professional lady! The office staff is worthless. Not all of them. Well, no. I take that back. just her!. My advice to all whom are looking for a place to stay. Only come here if you absolutely have to, as a last resort. Try and save yourself the headache.

Every since new management took over its gotten really worse. I can't wait for my lease is up to get the hell out of these apartments. Management is really rude. ---- The Cancun. Sewage back up. Ceilings collapsing. Unsafe patios. DONT MOVE HERE!!!!!!

These apartments are terrible. I knew it would be bad when my apartment had a broken window the fist day I moved in. Leaks in the roof and walls all over the place. No a/c or plumbing for long periods of time. But the worst part, no one in the office knows anything at all. Anytime you ask or need something, they just take your number and say they will call back, but the never do. The manager is a liar and never available. It is a large property with lots of problems, and they start with her.

To much loud noise all day and night. Barely any visitor parking company spent hours riding in circles looking for visitor parking. Big pot holes all in the grounds. Apartment unleveled.