Tenant Reviews for 18200 WESTFIELD PL DR

It's a very very bad cummunity , it use to be good at first, now they renting anybody You see trash every where people smoking marijuana , loud music is like you leaving in the ------ hood these apt supposed to be luxurious but let me tell you don't wasted your time and money on this apartments, on the weekends you can't sleep people drinking and smoking in front of my daughter window with loud music, I call the office next day and all they said is call the police they said they can't do nothing about it but they do take your money, the security guard at 11 pm his taking naps any body can come in and break the windows and steal your belongings. Management is horrible they don't help you at all they don't care about their residents.

Stay away if you can. The management is so unprofessional. I always come in here with problems that never get resolved. I had a serious issue with my apartment and lease and leasing agent Karen just laughed in my face. They say the leasing manager isn't there and lie because i've Called before hand and as i was pulling in after work there the manager was walking out of the office. They always basically have an excuse for something and just lie about everything. Overall they are just so unorganized. They need new management and new staff. I can only imagine how much they'll make up and charge me when i move out. Probably no deposit back. My deposit went from $250- $1000. Someone explain this to me. I can't wait to move out ...

All they want is your money. Beware. By the way, raccoon problems are very real. I went back to look at the apartments again, but was greeted by this little fella in the swimming pool area Again they'll act friendly and put on their friendly faces, then pressure you to put a deposit down. You're just business for them

The apartment complex Retreat at Cypress Station (Houston, TX) misplaced/lost my 60- day notice to vacant letter. My move-out date was supposed be 03/31/2018, however due to the carelessness, unorganized and unprofessionalism of the office staff, (Dawn, Denise, Meagan, and Angela- who is now the complex manager, my move-out date is now 05/09/2018. My normal rent is 1070.00 for the month of April 2018 I must pay 1417.00, that is 347.00 more than my normal rent due to their careless mistake. Angela (the NEW office manager) and Marlon offered me another apartment to make amends, however, they requested a 250.00 deposit, 500.00 transferred fee and 1269.00 1st month's rent, totaling 2019.00. Someone please tell me how is costing me more money amending this issue due to their carelessness. It's a nice complex to live in and I never had any problems until now, however, please save yourself the headache/heartache.

The property overall is nice, I love the views. I have a massive two bedroom for a reasonable price. I have two complaints and this is as a current tenant. They do not have visitor parking which is a huge inconvenience. They have a roach infestation .... you have to constantly request weekly pest visits in order to get rid of it. I also have a issue with property management , she (Denise) is very unprofessional and not genuine at all! She was super sweet when she toured me around the property .... all the way up until I signed my lease and moved in. I had multiple issues where I had to go to cooperate for action to be taken. Please be advised before moving in that she is not the best property manager. go read other reviews about her!!