Tenant Reviews for 1819 S BRAESWOOD BLVD

good facilities. Rent is a little bit too high. Poor safety protection! Good maintenance technicians. Even though the leasing office is not so responsive. Please fix the gate which is always open! Thanks!

Quiet, nice amenities and great location for access to medical center. Valet trash and recycling are offered. The community could be improved by offering compost (biodegradable food waste) pick-up for residents. Although the city of Houston does not currently pick up compost there are multiple compost facilities in the area that could be partnered with. Offering compost pick up would help the community minimize its environmental footprint amid the current climate crisis and would clearly set the community apart from others for future residents who value sustainability and environmental responsibility.

I really like it here overall. Staff has always been professional and friendly, although sometimes a long wait and not able to get results without a lot of followup. I still do not have a mail key after 6+ months so my mailbox is unlocked and not secure. Apt is 15 min walking distance from TWU and right beside the metro rail, although not as convenient for regular metro buses. Unit uses Xfinity and has a free basic cable deal, which is nice. Everything is decently priced for the area, & no major maintenance or pest issues. Also feels very safe, I haven't seen any car break-ins and there are not people loitering around. Seems like mostly families and medical students and professionals living here. Only complaints are that all adjacent lights are very long, especially with train adding extra time, so add 5-15 mins to any Google Maps estimated times. Parking spaces are very narrow, too, so I have lots of tiny dings on my car from others, and at my location I often have to park in the garage, which is about 5 mins to get to (but I've never had to park outside of the gated complex). There are a few individual garage spaces if you want to avoid scratches for about $60/mo. You can pay rent online or via text, although cannot set up automatic withdrawals. The upgraded units are very nice, with crown molding, black granite countertops, and special lighting. Rooms have ceiling fans!! Which is great, and lots of outlets in all rooms and kitchen. Also has real wood fireplace, taupe painted walls, small storage closet on balcony, valet trash and recycling, and metal-reinforced exterior door frame for security. Also pretty quiet between walls/units, so there must be decent sound deadeners in the walls. Cream shag carpet is very comfy and helps with sound, but you'll want a full size vacuum for it! The gym was supposed to be open 24hrs, but actually locks at 11pm even with keytag (if you make it in before, you can stay though). They finally got the sauna and water fountains working again, but TVs still don't have remotes to turn them on or change channels. If you walk a lot, it's also a little inconvenient that there's only 1 walking door to enter the complex, in the center, which can add ~10 mins to your walk depending on where your unit is. There are multiple pools on both sides which is convenient. Some balconies are in shaded areas that never get much sun, so that helps with A/C costs in summer but not great for mosquitos. Unit numbers are confusing, because you can't tell what floor you're on based on the number, so sometimes you have to wander around up and down stairs to find the right unit (like when returning packages that were delivered to wrong apt), and on East side especially, some buildings don't have lights so you can't even see what the unit numbers are. Besides parking, metro rail, and mail annoyances, all-in-all it's one of the best complexes I've lived in.

The quality of the unit, the amenities, and the responsiveness of the maintenance staff has been pretty good. Interacting with management (such as when needing to update a lease or discuss a billing discrepancy) has always been extremely challenging and frustrating. I attribute this to fact that no manager seems to work at Lanesborough for a significant tenure, although I could be mistaken and there may be other reasons.

The apartment itself is nice, with a good floor plan and well-utilized space. Maintenance is quick to respond and does a good job. Office staff are generally uninterested and often incompetent. Rent is raised too much every year.