Tenant Reviews for 1819 S BRAESWOOD BLVD

Overall I like my apartment, the landscaping and the location is convenient for those that work at the Med center. Main caveat would be poor resolution of maintenance issues in the common areas. For example, pedestrian gate is always broken and at one point all sprinklers were malfunctioning for a good month or so. I also don't like the valet trash system as it's extremely inconvenientan to keep placing and removing the bins and I would rather get rid of the trash myself

Noise: You will hear the train, train horns, emergency sirens, and traffic noises. However, my apartment is "upgraded," and the insulated windows do a good job of dampening the sounds. The apartment layouts are designed well to keep sleeping areas near other apartments' sleeping areas and living room/kitchen away from quiet areas. There is an ongoing issue with the next-door hospital's parking garage. The hospital schedules cleaning in the middle of the night. So, you will be awakened by motorized leaf-blowers and the sound is amplified by the empty parking garage. Grounds: I rarely see litter on the ground, but residents are not good at picking their pet waste. The property is older, so there is a lot of spackling. The breezeways need to be power washed/walls painted. Safety: The community is gated but sometimes the gates are broken and left open. I noticed some security cameras were knocked off their mount. My mother's catalytic converter was stolen from her vehicle parked in the parking garage. I think there is supposed to be security patrolling, but I never see anyone. There have been two vehicle thefts and one burglary that I am aware of. Neighborhood: It is very central and easy walking distance to the Medical Center. There is also a nearby train stop. You can train to Hermann Park. Maintenance: The maintenance team is great. They are pretty prompt and work continuously to get the job done. The only thing that holds them back is delayed parts, but that is not their fault. Staff: The front office has frequent turnover, so I do not know anyone there.

Overall, most of my experiences here have been fine. Maintenance has been quick to respond to requests. I haven't had any problems with noisy neighbors, though there are occasional bursts of road noise or noise from the nearby metrorail. My largest complaint revolves around the safety and security of the complex. My apartment was broken into and despite calling several times to check with the apartment about any evidence on the cameras or updates on information, they wouldn't answer the phone at the leasing office and wouldn't call back if I left voicemails.

My worst experience with these apartments is that they left me without a running toilet for 6 days and were not apologetic. People were constantly being robbed IN the apartment complex and I would see cops outside my window late at night at least once a month. Do not move here, this complex is very unprofessional

I've been living in this community for almost 4 years. The community is nice but the apartments are aging and need thorough renovation. One of the serious problems is presence of roaches which we have encountered in our current apartment as well as previous apartment and it's getting more serious, the pest control needs to address this issue appropriately. During our recent in-house transfer of apartments last year, the leasing staff was not communicative and disregarded our multiple requests for walk through of our apartment. The staff at the leasing office was rude and not cooperative at all. Despite being the residents of this community for the past three and a half years, we feel we have not been treated fairly.

There have been lots of plumbing and appliance issues that have not totally been resolved. There is an atrocious beeping nearly constantly outside my apartment which makes my anxiety worse and impairs sleep. There is evidence of water damage that has never been repaired and I fear there is mold growing in the ceiling because allergies are much worse here and there is evidence of that.

It has deteriorated quickly. Security is one of the reasons we chose this apartment complex; now, security staff are non-existent. Entrance gates are left open frequently and there is a large homeless population in the area. Car alarms are constantly going off for some reason. Stairs are not kept free of leaves causing fall hazards. Response times to phone messages and maintenance requests have decreased greatly. Landscaping has deteriorated. The whole place needs painting, especially the garages. They look shabby and rundown.

Lanesborough is by far the worst complex that I've lived in since I've moved to Houston. Every single appliance in my apartment has broken including my dryer, washing machine, microwave, dish washer and my shower. Also my apartment has had a mold issue for the 2 years and all they do is come paint over it. I had to file a complaint with the health department in order for them to actually take care of the issue. I told them I'm giving a 30 day notice because of the mold and they said they will charge me extra for not giving a 60 day notice even though I have fulfilled my lease contract. Also, they never power wash the floors, it looks extremely unsanitary walking into the apartment. When I went on my apartment tour they lied and said they offer complementary coffee and tea, that area has not had coffee or tea in the 2 years that I've been living here. I have made plenty of maintenance request and no one ever showed. Richdale is the worst apartment community and I would encourage apartment seekers to not live in a Richdale apartment. I have picture in my phone of mold from 2020, 2021, and 2022 in my phone. They do not care about their tenants. Also, we were not allowed to see our unit before we moved in, the unit was nothing like what we expected. The one good think about this hell whole is the location. There are other great options if you're looking for location.

Was good initially but now this is our second year and the apartment need some maintenance and the maintenance team is not coming to work on it. I have reached out to t he office multiple times and we have been promised that the required maintenance will be performed but it has been 3-4 weeks now. We probably won't renew our lease because of this.

The apartment complex is quiet and clean. My biggest complaint is that the front gate is always open which tends to make me feel unsafe. The gym is big and sanitary. The pools are kept clean. This is a great complex to live if you work in the Medical Center.