Showing 1–10 of 25 reviews
3 years ago
My clients signed a 15 month lease here and I was not paid for my services. As a locator/realtor, this is a business I run to feed my family. To take away from that is sad. My clients have been dealing with many issues already and it’s only been 3 months. Never again!
Current Resident 1037099
3 years ago
Great place to live. Overall we are very happy. Good and quite neighbors. Love it. We moved to Houston from Dallas for Medical treatment and we are so glad we found this place. Very convenient to all the hospitals and our daily needs.
Current Resident 943310
3 years ago
While individual experience may very, I do believe that is incumbet on me being a resident that I share an honest and plain experience of living here. Since moving here I have experience different managers for the community, I have experience various maintenance personnel, and many different office attendees. The managers have always been polite they and have always seem to be genuinely attentive to your needs. Maintenance personnel when they actually execute the requirements for maintenance generally speaking, are easy to work with and conduct her business in a timely manner, with significant exceptions (in my experience). The office personnel until recently was generally friendly and honest; however this has changed. Now that we have a new manager I have found her to be very attentive. She makes all efforts to understand what is needed. The maintenance however, has taken a bit of a downturn. I've had work done that was half done then; I've had work that was supposed to be done, and had to wait nearly over a year for it to be done. When approaching the office personnel, one in particular, I was told one thing and then it was confirmed to be a lie while standing in her presence. I do not understand what choices are really out there, as I have been here as I am on a controlled income as a veteran. So, I cannot say that any other experience in the Houston area would be better or worse. I will say that my expectations for having a place to live? those are met simply by having a place to stay. The affordability of living here you could probably do better, and to make sure if you choose to live here you manage your expectations, understand what you're getting and understand what you want. Make sure that they can come to pass. Also, I've personally had my vehicle burgled multiple times. So, maybe it's the price of living in the city of Houston, I can't charge that to the community owners. Though, the gated entrance and partially manned security station don't help.
Current Resident 1031683
3 years ago
In general, it is a clean and nice apartment. The fitting room is attractive and the living environment is quiet. But I feel not quite safe as the robberies by outside people happened here since we moved here last year.
Current Resident 943462
3 years ago
I been living here since 2018. Love the apartments, Love the multiracial community, love maintenance crew amd love the staff in the leasing office. I personally have never had an issue. My only little complaint would be wanting updated appliances. Hopefully we will be getting upgraded soon.
Current Resident 938893
3 years ago
I've had a great experience at the Lanesborough at Houston. I go to school in the medical center and the location is conveniently located by the public transportation and many classmates of mine live in the complex. There's a great community and the apartments are very nice. Maintenance is also very efficient.
Current Resident 1028114
3 years ago
Apartment is good for the price you pay. The maintenance people are great. The communication for the management and leasing needs improvement. There is no follow through unless the resident is vocal about things.
Former Resident 899427
3 years ago
It’s not a safe place to live. The garage gate was broken several times during the 15 months when I lived there, and every-time it took almost 2 months to fix it. There are some homeless people wondering around the community. Also there is a huge hole on the wall that close to old Spanish Dr, which means anyone could just entering the community if they want. It hasn’t been fixed before I moved out. Be CAREFUL of the deposit. They will charge you hundreds of dollar because of the smoky smell even though I don’t even smoke. I noticed there are other reviews reporting the same problem. If you still wanna move in, remember to check every single thing, and do take pictures and videos, otherwise, prepare to donate your deposit to them. Do check this place before you sign the lease! The place looks not as good as they showed in the website. The floor of the corridor is pretty dirty and there are insects and dust on the wall. It seems they rarely clean the common area. Bugs like mosquitos, silverfish, cockroaches and ants are pretty often to show up even though you requested the pest control almost every week. The leasing office staff is not so good at picking up phone and have pretty high turnover somehow. Anyway, I highly don’t recommend to live here. With similar price, you could find a much better place to live!
Current Resident 943147
3 years ago
I have so far only good experience. The apartment complex is quite and clean. Train transportation, in case it is needed, is easily accessible. Maintenance team have corrected all reported problems on time.
Current Resident 941414
4 years ago
I have had several maintenance issues, some fixed quick, some still not fixed after a few months? Parking is a little frustrating on my side of the complex. Since I have been here, there have been multiple times where the police have been here, including an armed robbery. The apartments definitely look better online than in person - so definitely make sure you visit before you lease. On the ground floor, I've woken up to a snake in my apartment, can't open the door without mosquitoes coming in, and have had other insects as well. To me, for $1200 a month for a 1 bedroom, I thought I'd have better luck than this.