Tenant Reviews for 17111 HAFER RD

Just wanted to provide some pictures to back up the comments made by other reviewers. Six months ago the introductory move-in rate made this property moderately priced. Sadly, the 20% rent increase has come without out any real results on the promises of change and improvement to the management of the property.

Where do I begin: the roof leaks, the toilet is ---- (hard water), if your neighbor smokes it comes from the vent into your apartment, the pests are here to stay; there are holes in the kitchen & bathroom walls for roaches to scatter to, the maintenance men speak terrible English & they never leaves notices to inform you they came by (they've hired a whole crew & fired multiple men as well, I could only use 2 burners on the stove, the fridge does not have a ice maker, the built in microwave takes forever to warm up food, it's dusty as hell in here, Tara talks about the residents to people she "can relate to", Dewanda is rude as hell, this complex is on its third manager but the second manager under the new management since I've been here, there weren't any screens in the windows upon moving in so I couldn't get any ventilation for months, the ac froze in the summer time; we've called numerous times and still nothing, I've had to contact Apartment Association twice in order to get anything implemented and lastly, there have been 3 others in my building that have moved out. Not good all.

I currently lived in the apartments and have now for 5 years. The current office staff have done so much to improve the complex in such a short period of time. Before the gate would break and would be broken for long periods of time. Not anymore it's fixed immediately. I know someone who has lived over here before hurricane Ike and the gate code has been the Same way up until about Two months ago. In order to keep out the unwanted guest they have implemented a new security gate system and installed cameras all over. I love this new team it's not just a job to them.

I have been living here for over a year, when we first moved in we were told the gate was temporarily down due to a recent storm, it was MONTHS before the gate was even worked on. Over a year later and there still is problems with the gate staying open or not opening at all. The staff is unhelpful, unprofessional, and no one in the front office seems to know what they are doing. The layout of the apartment is decent, but the details (paint, carpet, wall trim) is sloppy and looked rushed. Since living here the rent has gone up $300+ which I personally feel is more than the complex' worth. Also there is a roach problem. They offer extermination but one morning while the apartment across from mine was getting exterminated I overheard the exterminator state he only sprays the corners of the room not the entire baseboard WHICH EXPLAINS THE BIG PROBLEM. Security wise, we used to have a security officer during the night time but for the last couple months they went away with security officers. There's been multiple occasions where cars have been left on bricks luckily I've not experienced that but, overall the complex is not one I'd recommend to anyone from the outside it seems decent, it's recently remodeled so it looks pretty but it's truly terrible.

I applied for a one bedroom apartment, but I was denied. I don't have a problem with that. My problem is as follows: I GAVE THREE MONEY ORDERS. One for $50.00- application fee, $100.00- deposit, $100.00- addendum fee. The new manager by the name of Miram Lopez does not want to refund me my $200.00 dollars. WHO DOES THIS!!!!!!!!!!