Tenant Reviews for 17111 HAFER RD

I DON’T EVEN KNOW WHERE TO START ! TIFFANEE WAS THE BEST LEASING AGENT EVER , VERY ACCOMMODATING, HONEST & WAS VERY COOPERATIVE WITH ME ! SHE WAS HONEST ABOUT EVERYTHING AND MADE SURE I UNDERSTOOD WHAT I WAS PAYING FOR ! I WOULD ADVISE EVERY ONE TO GO THROUGH TIFFANEE.

Tiffanee did a good job with touring the apartment. She communicated the whole application process well and she was so nice and sweet any wait to apply and call Northbrooke my home . I would definitely recommend her if you looking for an apartment

This has been the best moving experience that I have ever had! Ms. Tiffanee has been amazing! Her communication skills are top tier and she is so sweet! If you are looking to move here, I highly recommend asking for her.

Tiffanee did an amazing job with moving me in , no problem at I would recommend her if your looking for an apartment . She communicated with me the whole moving process. This is my very first time doing it alone.

Tiffany is very ------ and unprofessional she does dress well can’t talk well and her chipped tooth is annoying she never knows anything don’t know how to help nobody and uses our property like it’s her home. She is not smart at all no knowledge of anything literally. Just a ------ wanna be professional little girl

Told them I moved out put in my notice.. But yet they're still trying to charge me for 2 months that I did not live there.I'll let the manager know. ?? live there if you want to at your own peril.These people are so unorganized and never in the office.

Ms. Tiffanee in the leasing office is very nice and helpful , answers all questions politely and does what she can to help the residents. She made the move in process transparent, she was able to work with me.

I'm writing this review because I've lived here for 3yrs and today I noticed the wall in 2nd bathroom has ceiling water damage. I have notified the apartment complex on several occasions regarding the water that was on the floor not seeing it was coming through the walls. The maintenance guy came over and did nothing. I went to the complex on several occasions to report the gnats in the apartment. I put gnats traps around the house to find it's actually a gnats infestation coming from the stagnant water from the water in the walls. I have since had health issues stiming from the issues in this apartment. This is my last time reporting an issue here with all of these issues and my health it has forced me to not renew my lease and will be moving. I don't feel as though the apartment complex gives a damn about their residents. They're only here to collect money from uus.The gate has been broken for months, so I know they don't care about their tenants safety. Shame on Houston. This complex should be investigated.

Hello everyone if you like go back to there review page and read the first post I made. This complex is so discombobulated with no instruction on how to handle payments and post as they are given. My son was in the hospital for 3 to 4 days in the mist of that his apartment was broken in to. From March payment the remaining balance was $7.12. Which was paid on the 1 of April ok before all this I actually went in the office and talk to the lady that has kudos from me. Stay with me now. I discussed everything that happened the day my son went to the hospital and we even talk about the $7.12. Which was ok he could pay it when he get discharge no late fees were brought at all. So My son goes in pay the $7.12. the lady is show sympathy for my son,need I remind The next day late fees arrive but he has already signed up with flex. The day of the money order being brought in the office they never updated the system 2 days has passed from the time they received that money order. The flex company from chat has a conversation about the payment on flex side it's showing late fees. But he paid the money order 2days ago. So he is in the office on 03/03/2024 she talking to him and he is talking to her.She mentioned that she would talk to her manager about the my son say mom they want to know if you would take your review down no I won't not for my son, and definitely not for them. Do not move in these apartments some people just are not trust worthy. I have worked in apartment complex we never did anything there doing. My car was broken into nothing was done. I mean all types of stuff is popping up.And it just does not make sense at all. One thing I know for sure.You reap what you sow. He isn't asking for anything free just for things to be corrected in a prospective way. I do advise you to look elsewhere for a home to live,NORTHBROOK APARTMENTS IS NOT THE ONE TO LIVE IN AT ALL!

The apartments are great to live in. The only concern is the parking. I stay here and when I invite others over, there is no visitors parking due to individuals tht stay at the apartment complex with a sticker on their car, park in visitors parking. This is an everyday thing to where visitors have to walk to the other side of the apartments to park because residents refuse to park in residents parking slots. Other apartments don’t allow that and would say something. Instead these apartments get the visitors towed instead of the residents that are parking in a visitors spot. Why do the visitors have to register to park but the residents have a sticker and park in a spot that’s not meant for them. It’s not fair and since these apartments want to tow the visitors they should do the same for residents that’s not parking in their slots