15165 Vickery Drive, Houston, TX, 77032

I lived here for a year and the entire year I was there they never came to service the requests I asked of them. They only have 1 maintenance guy who never comes to fix the issues. How can an apartment complex just have 1 maintenance guy, that's insane to me. I believe they cut cost and pocket the rest. My toilet ran for about 2 months in the apartment before the 1 maintenance guy showed up. Also, the apartment I lived in had water marks and mold. The manager came to view the apartment but they never did anything but take pics. I have a son who lived in the apartment with me and I was always scared he would get sick because of the mold. They look great on the outside and the price is great, but you get what you pay for on the inside of the apartment. Please stay clear of these apartments. Also, I would here gunshots at night even the first night I stayed in the apartment.

We had a very unfortunate, completely unnecessary experience with this business. My wife and I drove from Idaho to help her mother set up for a wedding reception. We went to the in-laws apartment, parked our car, and took their car to the venue. Their had all the supplies we needed for the set-up. We returned three hours later to find our car missing. We went to the office to see if they had the car towed. I believe the agent on duty was Tiffany Ann Cabrera. It was difficult to get information from her since she was busy on her cell with personal calls. She told us yes, it was towed because it was not in a visitor slot. We all looked at each other since we had never seen a visitor slot on our multiple trips here over the years. She told us we had parked in permitted parking; we know not to park under covered parking but thought anywhere else was ok. Keep in mind that when we were there the lot was half empty. I believe we were targeted since we had out of state plates on our car. $240 later I had our car back. We had to return to grab some stuff from the apartment so I drove around the complex. I did not see a single sign about parking rules or permitted parking. I did find some visitor slots way in the back 40; I think there were two sets with 6 slots each, both sets completely occupied. Switching gears, I noticed the entrance gate was still not working. It wasn't working the last time we were here in 2018. So much for security. Tiffany, if you see this, I hope you're proud of yourself for ruining a perfectly fine day that should have been spent celebrating. Somewhere along the line I hope karma catches up with you.

Apartment is roach infested from the last person that lived kitchen and guest bathroom flooring is horrible the tile was coming up when i first moved in .notified the office and nothing was i always have water spots in my home .ihave had mold in my home as well .only good thing is the affordable rent .Tiffany attitude suck .Mrs.Sherly is a great manager but i feel if we as tenants are paying rent on time things should be fixed or we should be transferred bottom line ..this place is nothing like it use to be oh and corporate don’t resolve issues either they take up for the office staff

These apartments take ur money and lie the management is horrible... They all have attitudes and they want call u back u have to keep calling them... U will get the run around... Plz don't waste ur time with these people....

I have been here little over a year and I had my minivan was stolen and it almost got stolen again it has to be someone in the apartments they are nice and the maintenance is good and no garages are never available