Tenant Reviews for 15101 BLUE ASH DR

You are better off living under a bridge or living in your car. These apartments have roaches, mold, maintenance takes forever to respond, etc. So disgusting! I would advise looking elsewhere to live. Slumlords.

I don't know where to starts About Ms Astrid the tremendous work she do for these apartments. When I say she made my transition into these apartments so easy and fast and very pleasure. Made me feel so welcome. When I have a problem, she gets on it right then and their They really need more people like her in the front office I recommend anyone that's looking to move in these apartments. Pacifically come and ask for her to do your application because you will be very pleased with her Work!!! I wanna Personally acknowledge you and thank you forever

2022 update Ok now that I no longer stay there I can leave my honest review without retaliation RUN RUN RUN believe what these people are saying this place is horrible especially for people with children the apartments are full of mold and roaches people let their dogs poop on your porch and anywhere they please the side walks are full of poop and trash I mean it's everywhere the piles of trash are unbelievable I've never seen anything like this maintenance is horrible don't believe the pictures the pool is always green even in the summer that big beautiful weight room on the website is a lie unless the ------ office ladies only have access the mailboxes are falling apart and not secure I stayed there for 2 years and yes I resigned my lease thinking new management would make things better boy was I wrong anyways i put in a work order the first day I moved in the living room light didn't work and the doors fell off the laundry pantry and the toilet bowl was literally disconnected from the floor and the roaches consumed the apartment was all in the lights for 2 years my daughter and I had to live in the same conditions I hired my own pest control but the toliet seeping water all on the floor they didn't care no living room light and pantry doors falling on me and my daughter for 2 whole years .. I also waited for months to get a garage car got towed a few times when I first moved there the lady allowed parking by the office at night but the new Spanish mgr called for all the cars to get towed for parking by the office in a dangerous city ------ ratchet apartments where people are literally getting shot and robbed with Literally no Parking they don't care about their tenats neither does corporate noone returns calls so when I finally got the garage my car got stuck waited 2 days for maintenance was gone be 3 but I had to stay in the office and damn near miss work just for the spanish lady to send them to fix it I couldn't keep paying Uber you think the maintenance man tried to replace the battery or at least check the remote no he cut the wire on the garage and slid the door up manually just sorry 3 different people got shot within my first year my brother couldn't even unload my U-Haul without one of the boys flashing his gun at him these people will not answer your phone call or respond to your messages the ladies in the office are horrible with attitudes except for Paris idk where she went my daughter and I have issues since I left this place her Dr said the mold messed her up these people need to be held accountable I've seen people in the projects living in better conditions

They refusing to let me see the apt before move in lying saying the apt wasn't ready to avoid me seeing thr roach iinfestation. The maintenance isn't up to par they are here daily to me doing nothing.. it doesn't take all the maintenance to clean the grounds for 2 3 days.. it takes up to a week or more to get your maintenance request completed. I had over 75 maintenance requests I've only be here under a yr. Luckily I took pictures of everything when I moved in. Maintenance is horrible.. find a different place the apartments would be nice if they were up kept. It almost as if the purposely ignore the maintenance issues.

I am fairly new to villa springs , when I first moved in the office staff were extremely nice and effective, since then I've noticed that even though they are very professional and still extremely pleasant to communicate with, I came to believe they are not as communicative with maintenance, I am extremely unimpressed with maintenance, work orders are overlooked and incomplete on a constant basis, I am forced to go to a off site laundry facility because I've been without a washer for a month now , and recently I had to go purchase a microwave because maintenance have yet to come fix the one provided , I have no clicker for my garage and had to pay $300 to get my car out of the pound when It got towed away for parking out front of my garage , while I went in my home to get help opening my garage , I truly believe villa springs has the potential to be great , however there is much work needed.

Ive been staying in Villa Springs for over 10 years and I have never really had any issues as of this year I had been complaining about needing new carpet I went in the office and spoke with the new office manager Ms Rebecca which is the sweetest ever she is really for her residents she will sit down and listen to whatever you have a problem with and she will make sure the issues get resolved I now have new flooring and it is so nice it made me reconsider moving the new office staff and maintenance really gets the job done.

Ive been here since January and I must admit I was skeptical after seeing some of the older reviews. But when I first visit the apartments I loved them. The apartment was nice and spacious. The washer and dryer & private garage had me ready to sign the lease! I love my place and the office people are nice.

I love this community because it is quite and the property is always clean. Maintenance requests are completed in a timely manner and the office staff is always helpful and professional. They have been supportive during the pandemic which makes me love being here even more. I am happy to have found and moved into this complex. M.C.P.

I don't like this community because........I been here for a few years and let me tell you they are NOT worth moving in you'll be very disappointed, maintenance suck they will take days to come fix anything and when they do it's rigged together just to call them back to fix it especially the air omg no air during the summer they don't care if you have kids or not, raccoons take over your apartment, roaches that's nasty, mold just sad to live in. I could go on and on but it's not worth it just DO NOT MOVE HERE!!!! DO NOT MOVE HERE!!!!

It's really quiet. I think the negative reviews are old and maybe had different owners. So far I have no complaints except I wish the gates were fixed. Everything works good in my apartment so I'm happy