Tenant Reviews for 15101 BLUE ASH DR

Nice community feel. The office staff was friendly & very informative about the apartment community. The apartments are very big and spacious. I love that they have a washer & dryer in every apartment. I also love the private garages. Seem to be very well kept. Didn't see trash on the grounds neither did I see anyone hanging out. I went back after 9:30 PM and it was just as peaceful as it was during the day if not more peaceful. I have no complaints and I will more than likely be renting here!!!!

So apparently the towing service is ripping people off, towing cars that ARE properly parked..which is Theft and can also result in losing a tow drivers life..This is GREENSPOINT NOW THE WOODLANDS..Yes its a young mexican and his homeboy going around taking people cars in the company tow truck thats contracted to these apartments

Unless you want to ending up breaking your lease before is up, DO NOT MOVE IN HERE..I read all this reviews and still moved in because I'm the kind of person that believes if you don't mess with anybody nobody would mess or bother you... I was proven safety, gate is always broken which means everybody gets in, I bought the key gate to be able to get in but those were $75.00 wasted because the gate is always open , but if you want to get in the Gym it wont open , management says is a glitch in the system and they fixing it , after going there 3 times and get the same response I decided to get a membership in a public Gym, kids at night knocking at other peoples doors, calling people B(**&^ ,parents on their houses doing nothing and if you say something they want " to F *&$% UP" and management cant do anything about because "they kids" they have useless cameras and "invisibles security guards" at night ,I cant wait to moved out. I'm been in really bad neighborhoods and this is so far the WORST!! they look nice during the day but after 3 PM is a JUNGLE OUT THERE, and they offer free water , washer n dryer and own garage, of course they do ,they need to call peoples attention otherwise nobody would move in. If you want to save money and be miserable move in otherwise STAY AWAY!!!

These apartments are horrible !!! When I went to get the lease as every other place they do what ever to get you in to it but once your there they don't help when you need it ! My apartment got broke. In to I did not last there about 3 months . The garage always opend on its own every time I would get home the apartment smelled like weed as if someone smoked all day in there . I spotted bed bugs all along the sides of the rooms especially in the corners. The dryer did not have a extension I had to use my own. They claim they have camaras but there basically useless!!! When I had police report camaras didn't see anything and in the office they show a camara that catches your license plates !!! Common sense no way in hell if I can see the apt in the camaras and also the ones at the gate "work" why there's no info for the cops ? And when I say they broke in not only did the window get stolen also a 55 inch tv cabinet 3 playstations all controls sewing machine literally all my sons clothes shoes and DIAPERS and wipies. Bottle warmer medications all my records ss birth certificates EVERYTHING food shoes clothes 3 tvs 2 laptops 1 computer 2 printers my sons piggy bank toys fabric fake jewelry and they beat my puppie My sons crib was in the living room and let me tell you they were driving a little car tell me a camara wount see a 55 inch tv in a small car that I know very well wount fit in the trunk .. The neighbors are loud there's always people driving fast and loud music the garbage is always thrown everywhere like people can't take the extra step to actually throw it in the dumpster. My sons room ac didn't work we got it fixed and still didn't work his room was always hot! The maintain guys are really nice but other than that everyone else is RUDE there only nice when your trying to lease out . There's always kids running in the street they will hang on to cars while they pass the ice cream man wouldn't even go in there Bc of that . The gates never work ! And people have sex behind the garages even in the parking lot . This has been the worse experience ever !!! I have a son and I do not want my son around that nasty crap I sugest yall think twice before moving in , I was a first time renter but now I garantee yall I will review everything I don't care if it's a gas station !!!!!!! Oh and after there was black males knocking on people's door yelling "maintenance " and they would rob who ever open the door !

If you're looking for corporates number it is (763) 354-5500 Dominium.... IF I COULD GIVE 0 STARS I WOULD!!!! I am not a resident of the Villa Springs apartment complex. Only a visitor and one visit was enough to know that Antonia Thomas (Toni)" the manager" is an uneducated person that is very disrespectful. I truly feel sorry for her.. because her words and demeanor speak volume on her lack of intelligence. My experience with Antonia: she knocked on my sisters door to address a car that was wrongfully parked (the car blocked the owners garage door) she stated that should be moved. I told her it will be moved and thank you for letting me know. (The car was not my car, it was the owners of the apartment) 5 min later I get the keys walk out side and Antonia (speaking as if she was scolding her child) told me NOT TO PARK MY CAR THERE AGAIN. I stated to her that it was not my car and asked her "why are you so upset". She replied "no I'm sick of Y'ALL... Y'ALL IS SOME CHILDISH -------". I said who are you referring to? I don't even live here I'm a guest. (She than decided in her mind well I'll just write you up for trust passing) I said what exactly did I do. She continued with her rage and getting smart with me I asked her for her name she said Tammy (which at the time I didn't know she was lying.) I asked her which apartment does she stay in... (She looked at the Villa Springs apartments up and down and said I don't stay in THESE) (so that in itself speaks volume if the manager Antonia says that about her own complex). So she started to walk back to her office radioing to tow the vehicle that I was in the process of moving. So I move the car into the owners garage. After parking the car I went into the front office to see if there was anyone else I could talk to about the matter. In the office was Antonia and another worker. So I decided to speak with her coworker about the situation asking if I can speak with a manager. Than Antonia butts in saying "AINT NOBODY OVER ME SO IF YOU GOTTA PROBLEM". I continue to ask for help only to be disrespected again speaking to me as she were on the streets ready to fight. She than says I'll call the police (abusing her authority when all I wanted to know was why is she so angry and attacking guess and how do we resolve the issue) she picks up the phone so I say "fine I'll take your card I pick up the card that says Tammy (because that's what she told me her name was) and I said have a nice day.... Tammy right? She said Naw my name ain't no Tammy WHAT YOU CAN'T READ.. (Then throws her card across the counter landing on the floor for me to pick up) I pick up the card and say have a nice day and walk out. My sister (apartment owner) gets a call 5min later from the office. With them saying she's been written up. I call the Villa Springs office and ask for corporates number Antonia picks up the phone and says "GIRL STOP CALLING MY OFFICE BYE" and hangs up I call back again she answers I asked again she chuckles then hangs up. I have NEVER felt so belittled in my life from anyone but for someone in an managers position to speak with such disrespect to anyone let alone a guess is mind blowing to me. She clearly thinks the people who pay her bills are beneath her and can throw her position around thinking people fear her role because all she has to do is write in your files or threaten with the authorities. I would NEVER recommend anyone to have to go through what I went the with Antonia Thomas "manager" from the Villa Springs Apartment Complex.

Name is changed to VILLA SPRINGS APARTMENTS This is not a great place to live at all. The apartments look nice and it is awesome to have a garage and free washer and dryer included, but the management is often rude. Numerous times when I've brought up issues about other residents- mainly the unruly children that live here with John, he is very rude and snippy with me and tell me more or less that it isn't his problem and I need to talk to the children's parents- which I've tried to, but the parents don't care. One time when I brought up a child's behavior to his mother she threatened to punch me and told me if I don't like it I should keep myself and my children inside then told her son to go on and have fun! The children around here run around at all hours, I've had kids throwing fire crackers at me, breaking into my garage, bullying my kids for no reason- even sexually harassing them. I haven't bothered to bring up half of this to the office because they clearly don't give a crap. The only time John seems to be friendly is when there are potential leasers coming to look at the complex or people that are about to sign a lease. The adult neighbors are pretty ------ too. Not all but I'd say 99% of them are. Drunken adults partying all night long and sometimes even all day too. Blasting their music all night long too- which isn't helpful when you have babies trying to sleep! I've seen one man chasing a woman around with a knife trying to stab her, domestic violence where parents are fighting out in the street, we've had swat teams comes over here trying to catch criminals hiding out in the apartments. One day there were a few cops looking at a BMW my car was parked by - apparently it was stolen so there are lots of criminals here so I'm not sure how accurate the background checks are for this place. There's a lot of drug addicts in the neighborhood too. I've been asked if I want to by 'rock' and other substances right in front of my children! They also make residents pay for their own light bulbs! I've never heard of such a thing! It wouldn't be so shocking if all the lights in the apartments were standard bulbs but all of the living room lighting and kitchen lighting are $10 bulbs. I'll buy more lamps for my lighting needs before I pay to replace these bulbs- they can kiss my ---! The pool area is pretty much never open. In fact, my son was told a couple of months back that the pool would not be opened at all this summer. Seems to be true to. It's now June and we're having 90 degree days and there's still a lock on the gate. I have seen kids in the pool, but as it goes around here, the kids do whatever they want, so the ones that were swimming hopped the gate and that's how they got in- swimming in nasty --- green water. The only plus sides to living here are water is included, you get a garage and washer and dryer and it's close to the I-45 freeway. Other than that I hate it here. I wish I could move out when my lease is up, but I haven't been able to find another apartment that will take my vouchers that has anything available. It's so bad here, I'm sending my oldest child away to Dallas to live with family to avoid any more issues for him with the unsupervised kids that keep trying to grab his ----- and asking him to 'give him some of that' as well as the other ways they mess with him. Seems like this place is just full of rude and crazy perverted gay kids, drunks, drug addicts and a very uncaring staff. If you're a criminal, don't care about your kids, don't mind an occasional robbery, like loud drunk neighbors or are one yourself and don't plan on using the pool ever, then this is the place for you. People with class and who like well behaved children, quiet neighborhoods, lounging by the pool or swimming, office management that cares about providing good customer service AFTER you sign a lease- Look somewhere else!!

I Just move in last year in July and WOW, I like what the new Owners are doing at the property it look's Great and its quiet. The securty walk the peoperty and I never see anyone hanging out when I get home Really late. I love my new home here at Villa Springs....

i've head alot of things about blue ash apartments. no lie, they were absolutely horrid . however, there is a new management that has taken over , and changed it all the way around . my cousin used to stay in these apartments when we were younger, TRASH! the people, users, gangstas . all of that , all in this complex. now , the apts are 70% vacant. if you fcked up before the new management got there, your no longer a residence of blue ash apts. my garage is crappy no lie, but my apt is nice. new appliances and all . im happy with this new management. people say their apts are trashed , hint: go view your actual apartment before signing that lease. thats what i did and i was not a bit discouraged. i love my new home . there arent many people outside anymore and now management stays on sight #winning. my problem , im downstairs and i always hear the water upstairs when my neighbors are tubbing

These r the worst apts & management ever. There was a double homicide & kidnapping in the same day. There r so many break-ins, my car was broken into & they couldn t get my radio, they tried to break in my apt sept 2011, WHILE I WAS IN IT on the phone with the cops. So they waited a month later when I wasn t home @2PM & took my tv, laptop, iPod, shoes, a home security box &a carton of juice, & hid in the vacant apt next door. Then in January I was out of town for a few days, & someone kicked in my door. I got a call several days later to tell see if I wanted maintenance to secure the door, yeah they secured it alright. I get there the next day & my apt looked vacant someone took my 2pc sectional, dinet set, tv stand, computer desk, curtains & curtain rod, blender, toaster,vacuum, & MY BEYONCE DVDS, they would ve taken my bed if able to. I believe maintenance did it cause whenever I see them they never look me in my face. It took them 1 1/2 months to fix my door.

I moved into blue ash on june 2011 and so far i love it. The staff is very nice and they always fix stuff right away. Their neighborhood program is wonderful! Its not bad here!