Tenant Reviews for 1400 EL CAMINO VILLAGE DR

If you are reading this, Please RUN from this place. They call it Luxury, everything is cheap and outdated. The appliances are old and rusted, the ceiling fans fixtures are plain and cheap (we had to buy lamps since there are no light bulbs). The Apt Manager has no customer service skills, she treats the residents like children (she is also a bully and loves to gossip about people behind their back). The office turn over is very high, it's rare to see the same people longer than 6 months. The maintenance workers and Guards are amazing, they are always working trying to improve this community, Lou could learn some manners from them. Overall, this community is overpriced for what you get, this should not have a "Luxury" sign out in the front.

I rented from here for 2 and a half years, and i will start with the good. People complained of racoons and cats, but there were no roaches. Never once and I'll take a raccoon over a roach any day!!! The security was helpful.i lived in the front and there were a couple break ins but security is comforting.the layout is nice but not for the price. Actually, everything is super cheap.the carpet is the long shag kind so when something drops, it will stick right away.as I'm starting to ease into the bad note i was charged a600 dollar deposit. The counters are horrible. I was unpacking groceries and the sweat from the milk caused the walmart bag to imprint the counter. Making koolaid setting down strawberries through the containers. Its cheap. All brass fixtures with paint all over them. You can literally peel the miniblinds if you have the cheap ones. The appliances are old and put dated. And the wall paint has so many coats, it breaks off .there are almost 20 windows in the large apts and the glass is super thin. The electric bill is high. The place has alot of potential. It can be beautiful but its very cheap and not worth the money per month. Now i had stanley steemers come out before we moved and paid 400 dollars to clean. I was charged 400 for carpet replacement and i was informed by a maintenance man they were ordered to rip it out and they normally replace carpet from natural wear after someone stays there that long. After charging for the cheap counters and microwave cleaning and stove cleaning..even though i left the bathroom spotless they charged me for the caulk being old! On top of the 600 dollars imwas ordered to pay 150 more dollars! I left when the flood happend and the few weeks after it rained. When i moved the movers probably drug in some mud which was natural with carpet cleaning it would been removed. Ive invested over 43,000 dollars into their property and when i called no one called back from the corporate office. Its been 2 months and no call or email. Lou is absolutely rude and so phoney. All the other ladies left becuase of her. They are very unprofessional and dont understand how 43000 isnt enough plus 600 plus 150!!! And it goes into the outside and office up keep. Nothing gets fixed just use bleach is the most common phrase. They changed the flower bed 3 twice in 3 months!!! Its amazing hoq scamming is legal!! But the outside is nice and no raoches are the plus!! Oh and no guest parking anywhere

I enjoy being at Las Palmas. The staff there is amazing, I really love how the pools stayed clean as well as stayed open all night. The office staff is very nice, they are always smiling and always willing to help.

I lived at Las Palmas for one year and one month. I chose Las Palmas because of its vicinity to Johnson Space Center and the pet policy. During the year, the staff was always very friendly and helpful. Every request I had was always completed quickly and professionally. Lou and the office staff were always on top of everything. Also they' never failed to ask about my two dogs. Javier was excellent when performing any required maintenance. Overall I had a very pleasant experience at Las Palmas and highly recommend living there. I had a two bedroom apartment with a loft. Very nice.

My roommate and I rented here as a quick decision based on floor plan and price. The apartments are spacious and the rent is great. However, in the four months since we have leased here it has been disastrous. Upon move in we were told we could not get ceiling fans as advertised , or knobs on any of our kitchen cabinet doors because the people who manage it do not actually own the townhome unit you are renting. The "sparkling" pool is an algae filled accident waiting to happen, but we are told by the property management that we must wait on the invisible owners association to repair it. Our ac has been on the fritz since we moved in, however the non qualified maintenance man has come over, looked at it and blamed it on the outside heat. We have not had security lights in two months either behind our unit or in my parking area and are told they have "ordered the part". That's Is the property managements favorite line. I opened my front door the other day to witness one of the wild kids that run unsupervised climbing up the back of my car. There are jobless/homeless people hanging out ALL over the front of the property and the security gate to keep people out isn't even there much less working. On July 4th our home was broken into by what we can assume was a kid because Thank God the only thing they stole was silver change. If you have guests over the only place they can park is out front of the non working security gate where the "hang out/ smoke drugs and get publicly intoxicated area is. Please let this be a warning DO NOT RENT HERE.