Tenant Reviews for 1400 EL CAMINO VILLAGE DR

the management of the location is flooding its google reviews with fake positive reviews from People who are related /friends with the management of this location and trying to save the location , the location manager has no issues with recording tenants and harassing them and having them arrested by the police for false charges , visual proof below the reason i have come here to say this is because google wont allow the images showcasing the location manager violating state law

Las Palmas equals Mas Dramas. Horrible management and Hostile place to live! I am a disabled veteran with PTSD. In my four months there I captured two crimes on my Ring Video Doorbell camera. One Theft and one act of child abuse all caught on video. Management blamed me for the theft of a kids bicycle off of my front porch and when the child abusing neighbor complained about my Ring Doorbell camera they demanded I take it down, which compromised my sense of safety and security. Their solution was (no evidence no crime). I refused and went to the news. (Links below) Management gave comfort and aid to the child abusing neighbor by allowing her to move into another apartment in the complex and evicted me by fabricating charges of a "terroristic threat" and having me arrested and sent me a bill for over 25k after evicting me despite leaving the apartment very clean. (If I'm lying produce the security camera video footage on May 25th 2019 approx 5:30 pm of the front gate, and telephone records for the same date and time.) Avoid this place. Very pretty but management is the worst giving aid and comfort to child abusers while abusing a disabled veteran. https:// https:// http://

One of the most relaxing, comfortable and convenient places I ever lived. The gym is awesome and very well maintained. Got two lovely pools to relax and workout one of them is heated for winters. Housekeeping and upkeep of the community is top notch. I had a lovely apartment that backed on to the lake and pool. Very relaxing after a stressful day of work. Staff were very friendly and were helpful to the needs of tenants. Individual washer/dryer in the apartment and a dedicated garage was really nice. If I need to move to Houston again, I am leasing this place for sure. Overall a very nice community compound to be in.

This apartment complex is great as long as you don't want to protect yourself by having a doorbell security camera. Also, watch out for your shady neighbors. They don't want their illegal activities caught on your camera so they will complain. Landlord prefers to side with the illegal activities over a veteran with PTSD. Other than that, can't complain.

Being a long time renter all over the United States in the past 10 years, Las Palmas is hands-down the nicest community we have ever lived. The staff goes out of their way to help you and make you feel at home from the first day you move in. Our apartment was filled with handy things( welcome gifts). From soap and toothpaste two toilet paper and washing detergent. We had a slight problem with our AC unit and it was fixed within the hour. Their maintenance staff is on site 24 hours a day, which gives us a huge piece of mind. The grounds are kept immaculate and the neighbors are just as friendly and helpful as the staff. We have only lived here for a few short months and feel like we have been here for years. Nothing bad to say about this property at all and would recommend it to anyone.

The structure is absolutely awful!!! I have lived in several complexes but this one takes the cake! Of course the office staff acts as if they care, but they do NOTHING.. Put it in an email so i can forward your complaint to higher ups is all I get, so Lou's hands are washed of my complaints... TWICE I have sent an email and nothing has been done! I have introduced myself to the upstairs neighbors and informed them of my hours, we have exchanged numbers and all that I can do to be civil. I was suckered in by being told that this was a great complex for a single professional being near NASA and all... NEVER! was I told I would be living underneath a family of 5!!! with 3!!! rambunctious girls! and a pet!!!!!! I'm a parent, grandparent and aunt.. I know when kids behave and don't.. and then the parents.. OMG! you can hear them yelling at each other at all hours of the night! I'm in bed by 9:30/10 and up at 4:30 a.m. to see patients! I have yet to have a decent nights sleep! I'm going on 8 months! Now for the landscape! I was promised the grass in the back patio area would be re-planted and re-landscaped.. "oh, it will be great.. don't worry!".. it's great if you enjoy a muddy, no grass area that kids ride their bikes through and people walk their dogs through because it is a back area (i was told no one should be going though "my area" yeah right) I've suggested time and time again that the gutter system be re-evaluated as it is letting all the water out and killing the grass so there will never be a grassy area back there.. still nothing! and when Harvey hit! Had I not been pro-active and blocked the backdoor with sand bags, the water would have come in due to the double blow of water! (gutter drain and rain). I tried to take a nap earlier and there go the kids.. yes they're kids! but they live in an apartment.. not a house! so teach them apartment living etiquette! Jeez!!!!!!!!!!!!!!!!!!!

I LOVE this place. I didn't want to leave! Lived there 2 years, and would back in a heartbeat. And just might! If I could BUY my apartment, I would..it was perfect. Great having a garage! Awesome pools! The maintenance request were filed immediately. And I didn't have many! I just loved it. Management is tops! Professional, friendly, fun, respectful. I consider all them my friend. The landscaping is spectacular (if you like beautiful pools, nice lakes, lovely flowers, beach by the pool, and the most beautiful palms trees ever). Can't say enough about how great this place is to live. Love having a guard, all of which were so friendly, and they kept track of you. As a single woman, that meant alot to me. Nicely nestled in the back of a semi-circle. Safe, quiet, and a great place to walk at night (around the apartments), then go sit by the pool and run into some firendly neighbors! Oh I'm homesick!! If you want a home, this is it. And I never heard my neighbors. The way the apts. are laid out, my neighbors were on the other side of the bathroom, never heard them. (and they had a new born). Just loved it there!

LOVE living here! I'm new to the area, and Las Palmas is so close to everything! Good bunch of folks in the office. Maintenance has been awesome too. Would recommend to friends and family.

Our family has lived here three months now after relocating from out of state. We were used to living in our three bedroom single family home that we had owned for ten years. We thought apartment living would be a difficult transition. However, between the friendly staff and the beautiful grounds, we have come to call this place home. We live in the two bedroom plus loft and have incredible views of the pond. There is something soothing about listening to the multiple palm trees swaying in the wind along with the sound of the water fountain. The Spanish style, salmon colored buildings remind me of living in a resort! We were able to use the heated lap pool in February! The pond is tinted a very pretty teal color, so it is more appealing than some of the dirty backwater views that other apartment communities that we looked at had. The ponds are also stocked with fish and with our family being avid fishermen, we love the fact that we can walk right out our back door and fish without having to drive anywhere, especially with a toddler who is in love with the sport. If you have kids and are looking for a sense of security, this place definitely offers that with its location being tucked away just off of El Camino Village Real. There is a security guard staffed 24/7 that is in control of the gate. Other apartment communities we looked at had a gate, but not a guard. I have the guard's phone number in my phone, so if I order a pizza or have visitors coming, I just let the guard know. The speedbumps that are throughout the community make people more vigilant of their surroundings, so I feel comfortable going for an evening walk. There are visitor parking spaces all throughout the community, rather than just in one area. With having a brother-in-law that is handicap and will be visiting, it is important to have parking nearby our apartment for him. One thing that other parents might appreciate is the fact that we are just over a couple miles from the school, so the school bus does stop at our community and you don't have to worry about your child walking to the school. I've seen others write condescending reviews on how Las Palmas isn't considered luxury apartments. First of all, based off some of the descriptions, I think they are confused and referring to the other Las Palmas apartment community that is in the Houston area, that is definitely not as upscale as this property. I'll admit, our apartment may not have all the modern interior fixtures that newer properties have. There is a trade-off though. If you want modern luxury in the interior of a building that is only a few years old, you won't get the incredible, mature exterior views of the grounds that established apartment communities have. Which by the way, there hasn't been a day that has gone by where I don't see the maintenance crew working on the upkeep of the buildings/parking lots or beautifying the grounds. I recommend keeping magic erasers on hand if you are needing to try to get a stain out of the kitchen countertops. Works every time! I am actually a fan of the frieze style carpet (modern shag.) Both our bathrooms have huge garden tubs, a luxury I have never had before. The his and hers walk-in closets in the master bedroom actually fit all of our shoes, clothes and other things that just need to be stored away. The large bedrooms accommodate more than just your typical bedroom furniture also. My toddler's bedroom is the loft. He doesn't need a closet, beause we have a good size dresser for him. Safety was a concern for us, but the half wall is very tall and after rearringing toys and furniture that isn't easy to climb on along that wall, we haven't had an issue with curiosity of him trying to peek over. I absolutely love the vaulted ceilings and thte amount of natural sunlight that my home has! Sometimes it's about the feel the community has as a whole rather than how upscale the interior fixtures are. We feel at home here and that is what is important.

Awful experience with dishonest management. Management frequently ignored emails, maintenance requests, and misspelled my name for years. They kept a significant chunk of the security deposit for many small things like 'ceiling fan cleaning' and appliance cleaning despite the items being spotless after I cleaned them. Through the 3 years we lived there we encountered roaches, roof leaks, a pipe burst (flooding the apartment below us), and broken door seal (meaning water was constantly pooled inside our doorway). Occasional neighborhood notice of burglary. Parking is tough to find and fire lanes are not enforced at all. The only reason we stayed so long is because it was such a pain to move a 2 BR apartment and we knew we would be leaving Houston soon. My advice is to stay away in the first place.