Tenant Reviews for 13800 Ella Blvd

They are working with appliances from the beginning of time a/c don’t work window unit for special tenants. Lies false advertising money order missing nothing would be fixed rent and water goes up light bills ridiculous due to a/c problem toilet don’t flush I have to use a bucket to flush the toilet if u ask for corporate number they don’t know trash all around the property bugs and nats wires and nails exposed nothing don’t work properly

I currently stay here and is trying to get out of my lease and my deposit back. First off my apartment was never even ready to move in. Didn't know it was RATS, not mice, I mean as big as a Chihuahua, that travel through the walls and vents. There are ants and gnats really bad and let's not even talk about the repairs that are never fixed or the move in fixings that are never done. My patio is literally about to fall down. There is leaks under my cabinets and in this terrible Houston weather the ac doesn't work or isn't strong enough for the unit. 9 days straight we had to sleep with the windows up jus to try n get some kind of breeze.

Do not move here if you can go somewhere else. It has a rat infestation, roaches, they don't do repairs if they can get out of it. My daughter is moving because of these things, and her apt building has structural damage to the foundation, and her whole patio had to be tapes off by the city. She pays her rent every month, and all you get are excuses. The city was called because they wouldn't makes repairs to a ceiling leak. Do not move here!!

I lived here for almost seven years. When I first moved in, it already wasn't nice. But it was the first place I ever lived where I felt home. By the time it was over, the complex had gone to ----. Maintenance can't keep up with a place that is literally falling apart from decades of neglect. Contrary to what others have said, Betty did her absolute best with me whenever there were problems. Jeanette was also very friendly and helpful. I do believe they were overwhelmed and exploited by the awful owner of this property. He's making as much cash as he can until this place gets shut down. It's infested with roaches, raccoons, rats, bed bugs and millipedes. The place shouldn't even be standing at this point. Please find a better place to live. There are more habitable places for the same price, if not cheaper. Don't rent here and hopefully the owner will be foreclosed on.

Where was the crime stoppers and police when my apartment was broken into, my car was broken into, and my motorcycle got stolen!!!!!!The gate is always broken, and I believe management had something to do with stealing my personal property. this place is roach infested and the front office is obnoxious. Most of the building are being condemned by code enforcement. They are very unprofessional, hang up the phone when you have questions. Maintenance do not fix issues with the apartment. it took 3 years to replace a mal-working fan in living room.

This apartment complex is an absolute piece of ----. The manager doesn't care. Roaches and bedbugs are here. The laundry room doesn't work. The balconies are collapsing and someone will die one day because of that. Ms. Betty can ------- ----. ---- that -----. She lets drug dealers and prostitutes roam the property and complains when your kids are outside playing having fun. And you are not allowed per management to poses a firearm on these premises but you will need one living here. This place can go to hell and burn to the mother ------- ground. Sad thing is the roaches would still be here.

I have lived here for a year and this place has really went to the dump the roaches are OUT of Control I go through a can of raid a week, foggers and have the pest control come 2 x a month and the damn roaches get worse.....I have never had bed bugs but I do now I have gotten rid o all my furniture and have complained to the office with no help says its my problem, the roof leaks and the pool is never open there is no parking unless you pay for that and they will offer you new appliances with a catch you must pay and additional $75.00 per month. The manager Betty is so rude and disrespectful all she care about is getting people in here. This place needs a complete renovation rom the outside in there are gutters that are hanging off or loose from buildings. You can see roaches crawling outside rom one apartment to the next and they say this is a family apartment but there is no place or the kids to play(NO PLAYGROUND) the brochure they advertise is a big lie I have not seen anything they offer but ROACHES and BEDBUGS. I would not recommend this place to a dead dog oh yeah the stray dogs are not moving its two pit bulls and there is no security and the gate is never locked so any and everyone can drive right in. all the windows are broken out o the laundry room and maintenance do not clean an apartment until its ready to rented and if a person gets evicted maintenance will go in take what they want and sale it. I can honestly say I saw 7 families move out in one weekend you are constantly seeing families moving out at the beginning of each month I guess that's why they offer the 6 month lease because they know most people can only put up with Management or 6 months.....Again DO NOT move here its HELL.365

If you have no other options live here. I only lived here nearly a year and it was a total nightmare.Living here I truly was reminded of the meaning and seriousness of the statement:" you get what you pay for".

My car was towed out of the complex. My refrigerator broke down and it took them three days to fix it. The roaches are so damn bad it's ridiculous. Angelina is a very nice person she does her job well. Ms Betty is very unprofessional. Somebody stole my husbands tires off his car. They only have one maintenance man on the property. The gate never works. Anybody can come and break in your stuff that you work hard for. The neighbor said she went to get coffee one day and came back and somebody done broke in her house. The roaches worser than polo club down the street. Yes they look nice. But they are not worth your money. I paid my rent on time all the time. I am not a tenant who is mad or anything like that. But if you want your money's worth this is not the place. The pool is always closed during the summer. Even the maintenance man said somebody stole some stuff out the back of his pick up truck. It's sad.

It is appauling to find that people are writing negative messages about Ms. Betty. She has done an incredible job of keeping the riff raff out and I love it here. They have done a lot of good things at the community like the Food Drive, Collecting for the needy and a whole lot more. This is one of the few places that I have live where the management takes an active interest in getting things done. I see her and her staff out everyday doing something constructive. Bayou Oaks has a really nice management staff.