Tenant Reviews for 13411 BRIAR FOREST DR

Not recommended. Very bad management. Security is a joke, you will get followed behind the gate at all times. Management will never follow up to fix issues, just disappear after work. A lot of noise with the complex and terrible indoor amenities. All broken equipment.

I love my apartment. Been here for 3 years and do not want to leave. Office is nice. Maintenance is prompt. I'm enjoying my home. The new management staff throws amazing resident events. They are diligently working to keep our property clean. Terrific.

I hated living here. Constantly have to watch my back, car thefts / robbers always following you inside the gates. No security. Do not think the management even shows up to work, it is always ghost town in the office. It is a zoo like atmosphere with trash on every hall. Disgusting.

Loud environment, anyone can follow you in the gate to get inside the community. It is downright scary to be honest. Noise from the surrounding neighborhoods is terrible. Parking is never available since so many guests park on any floor they choose. Dogs are constantly barking, residence run down the hallways at 3-4 am. Drunk. Nobody should stay here, management is also absolutely horrible. Basically you don't even know they exist. SAVE YOUR MONEY!

Lazy people run this place. Overpriced and not worth the rent. The apartment may look nice from the inside, but the amenities are never updated. I have heard shootings outside of the apartment & multiple fights in the halls. Cars are always following you inside & parking anywhere they please. NOT SAFE! DON'T CHOOSE THIS APARTMENT.

Horrible experience here. Walls are thin, you will hear anything that moves while sitting in your place. The management is ghost, they will never help you. Also don't worry about all the weed smell walking the floors. The parking lot feels so unsafe, car break ins daily. This place does not care about the residents. I am so glad I left.

Horrible staff ! No respect whatsoever! Bunch of promises that will not be kept! No gift card was give as they promised! When you have an issue it will take them AWHIEL to get back to you if they do! Staff are disrespectful and not accommodating.

When I moved into Alexan Enclave the staff were nice and responsive. Now the community is unsafe, the staff are not very reasonable. The walls are thin and not to mention the ceilings. This place was poorly built. You can hear the persons every movement upstairs like an elephant is walking!!! I complained numerous times about the neighbors downstairs banging on their ceiling while I'm vacuuming or my 2 year old is running. Really? While I'm vaccuming? The managers response was that I live in a apartment community I am to be as quiet as I possibly can! Seriously??!!! How do you recommend I tell my 2 year old to stay put instead on running for less than 10 mins? Maybe in your lease include that the walls and floors are paper thin and you may require to stop living to live here. Thank god im leaving here next month. I will not be recommending!!! Not to forget that residents are always smoking in this non smoking environment. Very poor!!

The noise here is horrible, for me there is only maybe 2 quite night out of the whole months. The walls are thin. You can hear everything from your upstairs neighbor. The up keep of this community is okay... they freaking power wash the pool area Monday-Wednesday! From 9am - 2 pm. The guy that power wash it. Spray the same spots for an hr. So if you work night time don't get a unit by the pool area. Some people are careless and leave their dog poop everywhere and not picking it up. We pay for people to clean the place but seems like they don't care. The trash service is horrible. I have to go and take my trash out multiple time . The neighborhood is great because Kroger is across the street and they open 24 hrs. The maintenance people you have to put in 2 requests because sometime they forget you and you have to call and ask again. The staff is greate now. When I move in I last year 2017th the staff was horrible. I had 1 worker called me dumb Bc I did not talk and my brother was asking questions for me. Sorry it was my first time moveing out and he just wants me to be safe. Over all I'll give this place a 2.5 3 star.

Everyone is amazing and the staff oh my Just lovely I highly recommend this place you will not be disappointed . The ambiance is amazing everything is at your disposal from restaurants, groceries and entertainment. The building is well maintained and clean