Tenant Reviews for 13202 BRIAR FOREST DR

I moved here about 5 months ago and since then there has been a car fire, a car with all 4 wheels stolen, I received an email from the office management about a armed robbery on property with no follow up. Oh and my car got broken into for the second time. THIS TIME I RECIEVED A THREATENING LETTER FROM THE CULPRIT STATING THEY TOOK MY MAIL AND KNOW WHERE I LIVE. MANAGEMENT SAID THEY COULDN'T HELP. There have been so many incidents but management won't do anything about it and the staff keeps changing almost every month. They can easily install cameras in the garage but they choose not to. When I informed them of this suggestion they said, FROM PAST EXPERIENCE IT WOULDN'T HELP. They hired security for a week but I haven't seen any since. If you choose to take a tour then please ask management about these issues. This place is dangerous!

These apartments look nice but living in this community is another story. On move in day I get my keys and walk in to a dirty bathroom and a maintenance cart parked as soon as I step in the door. Obviously my unit was not ready for move in due to this and a list of other maintenance issues I had to have fixed included constant growing mold in my toilet and a drip from the ceiling above my shower. I live on the first floor where I am annoyed by an obnoxious neighbor above me with noise disturbance after letting the office know multiple times about my concern there has been no resolve...or they completely ignore you. This place is a dungeon no cellphone reception whatsoever so if you plan on receiving any important calls it's definitely not happening cancel your phone plan because having a cell phone is pointless NO service provider works in my unit. Once again no resolve from management on this issue. Moving units was mentioned but not offered...but why bother since you have to PAY a fee to move due to an inconvenience to you...CRAZY. While you're standing outside in blazing Houston heat to take phone calls you can enjoy the scent of dog feces that covers the property even though there are designated trash areas set along the property to dispose of pet waste. The assistant manager is rude af... no idea why or how she is still employed when your job is to improve your community and help residents and she sucks and doing any of the above. All I can say is thank God I signed a short term lease and I would not at all recommend this property to my worse enemy. This property is a crap stain on the name of grey star...not that the company at all is that great being that the higher ups are no help either. This is definitely not a place to stay if you are a family or business professional you can find a much better home at the same or better price before trapping yourself in this pit. Take it from a current resident you do NOT want to stay here. There are several apartments along this road...give them a look before making this mistake

This apartment complex is a nice place to live. It is conveniently located in a nice neighborhood, near a lot of great restaurants. The apartment itself is modern and comfortable. Aside from one muscle car, the complex is quiet and the residents are friendly. There are some irresponsible pet owners that do not pick up after their animals, but management has been addressing this issue. The staff is friendly and attentive.

Horrible Management, they show up late to work, they do not communicate with their residents well, I would not recommend anyone moving into this place, it has really gone down over the years. A lot of theft at the complex lately as well could use more security.

I've been a resident here for about 3 months. I love how much space you get for such a good price. The office staff here is great. I had some electricity issues with my apartment and Dora G. did a great job of getting them taken care of quickly. The location is safe and close to plenty of shopping areas and my job. I'm loving it here so far.