Tenant Reviews for 12850 WHITTINGTON DR

Since this Company has bought this complex the Rent goes up every year on your lease. So if you move here get ready to have your rent to go up every year you renew your lease. You pay for pest control in your rent but the roaches have to be in every room of your apartment before action is taken. I came home from work one day and my door was unlocked and the tv in my room was on

Before this company bought this complex it was awesome, Now the roach problem is worse the pest control company Apple i think feeds them and breed them. I have gone what the Asst. Mgr Mayleen has told me to do the treat my apartment once after that is was bypassed. I then worked with Mike and he has put my apartment on the list. They treated it once next they bypassed so now i am having to fumigate my apartment every Monday as I'm leaving for work. Then every Apartment complex has lost money due to pandemic and the freeze and I added a roommate and was going to transfer into another apartment. But they want to make the money back by dragging the process to cost you more money. So we decided to cancel and move when my lease is up in August.

Nice place quiet ...clean carpet is nice . new appliances....but the roaches...the roaches mess everything up. I basically wish i wouldnt of moved here...so dont wonder..the reviews were right they do have some type of infestation and now i hope when my lease is up and i move i dont pack them with me smh

I wouldn’t recommend these apartments to anyone. Office managers are terrible hot water have been for about 3 weeks and all you keep getting is excuses on why. Maintenance request go unanswered exit gates work one day out the next. Than the property caught fire and made everyone change the insurance at add property on it so they can get paid . They should have never sold the property bc everything has went to ----. If you care about where you live you won’t move here. Top Flight Security they hired sits on his --- in the car with the lights just going . This isn’t the route to go unless your just looking for something to cheap to move in.

I haven't had hot water for two weeks. The boilers are broken. They've stopped responding to requests or giving updates. They've clearly given up. So many people have no hot water. The company that owns Walden Pond, Harbor Group Management, has outright said that they will not be doing anything to compensate residents who are affected. There's no way of knowing when we will have hot water again. If we do not pay rent by the 4th, we will be evicted. They're taking advantage of people. Avoid this place. It's not safe. It's expensive. The appliances don't work. There are roaches everywhere. People blast music. I can't sleep at night because the walls are so thin, and there's someone who lives above me who stomps around at 4 AM every day. They don't care about me. I'm trapped.

I put in a maintenance request to get my bathroom ceiling replaced after they destroyed it in order to fix a leak but they keep on saying that's the contractors job when I maintenance comes then the front office gives the run around and are only concerned in lease renewals. Do not move here! In the picture you can see the trash bag the covered the hole up with months ago and still haven't fixed the hole. They just do patch work and don't actually fix the problem.

Living at Walden Pond is very convenient to get where I need to go. The services under the new management are superb. The upgrades are looking really nice. This complex has always been landscaped nice. The overhaul of the property is improving the the feeling when coming home. The area around is very nice and is a destination for many people. I would tell anyone to visit and take a look.

One of the worst experiences, I've ever had. On the day of move in, the apartment was dirty to say the least. We were really interested because of the location and the great price. But the apartment cost was too high when it came down to having a clean environment to live in. Management (Jessica) is very difficult to get in contact with. She has an attitude and seems very inexperienced in her position. I had to call Jessica everyday with a new complaint. There were so many complaints, I would forget to bring some of them up on the phone,. I had to start writing emails about how poor the apartment was put together. The following is a list from High Severity (1) to low severity(12). Theses are all problems that should be fixed but only some were. 1. Pest issues 2. Rug wasn't nailed into the floor (fixed) 3. Weird stains around the bathroom 4. Only one draw in the kitchen and it was broken (slammed my hand on it multiple times) (fixed) 5.Dirt and dead bugs found upon move in 6. Garage bags ripped open around the property 7. Door the property is broken, so anyone can come in... 8. The gate code is very accessible, everyone uses the same one 9. The mailbox was broken into and they gave me the wrong key upon move in(fixed) 10. Light in kitchen was broken (fixed) 11. Fridge was filthy (fixed) 12. Porch was dirty upon arrival I know its hard to tell if this is a real review but it truly is. I am not the competition. I am a ex resident of this community and NO ONE SHOULD LIVE LIKE THIS! No one deserves to live this way.

Well as far as the floor plans and neighborhood go I loved both of my apartments I had over there. Just recently our build was burnt up Mar 1, 2020 due to someone in our build and now it's water damage and we have lost everything, still don't know what they was doing & no updates from management. What pissed me off is the fact the new management had the maintenance man come tell us to call our insurance company. They never showed up to make sure we were ok or to see if anyone was hurt after a major disaster, the icing on the cake is they still open the office up at 1pm and act like it was a regular work day. Still showing apartments, taking payments. Not once did anyone apologize to any of us for what happened, & over 10 families have to start over. My wife & I stayed over there for two years and trust me when I say I wish they would've kept Cherise, Patricia & Jason they are amazing leasing agents, new management is horrible maintenance is awesome and very fast about fixing the issue you have but they have left a bad taste in my mouth. They don't answer the phone & is very slow & unprofessional this new company only care about money so rent at your own expense.

Plagued with constant issues. Office staff has Imporved Immensely!. Maintenance issues however have not; sometimes have to be revisited and or not addressed; even though they close out the request as being completed.