Tenant Reviews for 12601 S Green Dr

Management team is not great at ensuring safety of residents. The place has lot of racoons and nothing is being done to resolve the issue. My son is scared to get out of the house that we usually stuck in our apartment.

This community is kind of hidden which i loved. Very quiet! Great location close to shopping and restaurants. They currently have some really good specials going on compared to other apartments i have been to.

It's was good at first with the move in special but then they got new management who was very confused and leasing laws constantly harassing my family on file. Gun shots in the middle of the night. Dog ---- everywhere around the apartment not to mention cats everywhere and no where to park and on top of that office staff was no help u paid a fee late and they told me I was going to evicted but I was only late by 2 days and explained to them I was waiting on my work check they weren't helpful at all. Don't come live here the management and staff are awful and have no knowledge of the lease they went over with you and lead to sign in so over this I can't wait for my lease to be up in six month so I can say good Riddance !!!

I stayed here for two years... It flooded during hurricane Harvey. Cleaners sprayed water into my apt filling my with water one day co call cleaning the doors & outside, mold issues, mice was found in my apt. Property manager is very unprofessional! They hire ILLEGAL & ALLOW ILLEGALS to LIVE there undocumented. Management knows & turns her head,

I have kept my former positive review below, so that those that read will know my initial support for this property. I can no longer give a positive review, based on the performance of the staff since then. For three weeks, something has been living in my chimney. Possum, raccoon, I don't know. But the apartment has done nothing to remove it. They won't even return my messages. I even provided them contact people for Animal Control...and nothing. They don't care...or the ones that do have no power to do anything outside of basic maintenance. It took this apartment complex 7 months to rebuild after Hurricane Harvey. We were staring at studs for almost that entire time. Seriously...why move somewhere where no one cares? We had terrible neighbors until recently. They would have loud, violent fights right outside our door. At least the apartment stepped up that time. I don't know if I would count on it in the future. Previous Review (June 2017) Pro- A very quiet community, though I suppose I could just have good neighbors. I have yet to need to file a noise complaint in the last 2+ years. Most maintenance requests are handled promptly. Really understanding regarding my Siberian Husky (who would lose a fight to a chihuahua, but is a breed that some complexes refuse). Rate didn't change for me when I renewed in February, so most of the comments I have seen regarding a rate increase may be old. Con- Parking can be a hassle, as there just aren't enough spots to go around. There are literally 6 total visitor spots, and often times visitors will park in resident parking...sometimes they are towed, but sometimes not. There are a lot of spots along the sidewalks that are low lying, so you will soak your shoes during days of heavy flooding, especially considering that some areas do not cut bushes far enough back from stepping stones left to walk around these areas. Overall I give it a solid rating. I'd bump it up a star if the parking wasn't so much of an issue. so much you can do with a property that size.

When I first moved in I loved it, my leasing agent Kelsey was so sweet and welcoming and went out of her way to help me with everything as well as other residents that needed help in the office when I was there. I have yet to meet this manager, every time I have gone to the office he was never there or busy, the only time I see him is when the office is closed and he's out taking a smoke break. As time went on, things became very unappealing around the complex, the exit gate has been broken for months now, giving the property a very trashy appeal. The main entrance gate box as well has been broken for months, so don't count on getting a key card when you move in to open the gate, you'll just get a code, but everyone knows it so who knows who's even entering the complex. The office staff does have events for us residents like party's but I would think it's better to spend that party money on things like fixing the gates rather then to buy alcohol and beer for resident functions. Not to mention THE CATS, there's SO MANY street cats all over the property, by the dumpers as well. I can't even walk to my car without having to sho a cat away. I have called and emailed the office about this issue but am continued to be brushed off and ignored. Haven't had to much noise issues here.

Pro- A very quiet community, though I suppose I could just have good neighbors. I have yet to need to file a noise complaint in the last 2+ years. Most maintenance requests are handled promptly. Really understanding regarding my Siberian Husky (who would lose a fight to a chihuahua, but is a breed that some complexes refuse). Rate didn't change for me when I renewed in February, so most of the comments I have seen regarding a rate increase may be old. Con- Parking can be a hassle, as there just aren't enough spots to go around. There are literally 6 total visitor spots, and often times visitors will park in resident parking...sometimes they are towed, but sometimes not. There are a lot of spots along the sidewalks that are low lying, so you will soak your shoes during days of heavy flooding, especially considering that some areas do not cut bushes far enough back from stepping stones left to walk around these areas. Overall I give it a solid rating. I'd bump it up a star if the parking wasn't so much of an issue. so much you can do with a property that size.

I would like to take the time to recognize the magnolia TEAM and I mean a complete TEAM effort. Starting from Management Jonathan Piche he is very professional friendly always there to help with any questions I may have or to resolve problems. Second is the Leasing agents they are always with a smile when you walk in helps when your having a bad day they are very courteous helpful to fix any things going on with the apartment or just say hi have a nice day makes living at magnolia a great experience. Third the maintenance guys are super fast to fix anything wrong with the apartment and have the complex very clean all the time the pool looks very nice also. I would definitely recommend to my friends and coworkers to live at magnolia grove.

I have live here for over 3 years & i have been treated very well from the staff, & maintenance personal, it's well maintained & I love the area & the surrounding in the complex, my townhouse is a well groom & maintain home & it was updated when I move in & it's been that way to this day..Mr. Jonathan Piche & staff have & still is the best crew also they care a great deal about their residents & that's very important for the residents to tell right @ home..I hope this staff stay because I have been thru a few in 3 years.. But this staff really cares & it shows..

The staff is great and the manager Jonathan is very helpful. Yesterday morning I was running late to work. I was trying to take all my trash from this weekend to the dumpster. Jonathan came over to my front door and asked if I needed help. I said yes and told him I was running late. He told me to leave and he would take the trash to the dumpster for me. When I came back this evening from work I realized he took every single bag to the dumpster. This is not the first time the staff does something nice for me.