Tenant Reviews for 1201 WILCREST DR

I have lived in the these apartments for the past 2 years now. At first the management was really nice. No problems manager pleasant. Got a new assistant manager and manager it went to hell. They do not have consistent management. The plumbing in this apartments is deplorable. At this point the management does not replace anything. These apartment needs a new face and two be modernized and stop covering up milddew with grout. Electrical outlets needs to be replaced and plumbing needs to be replaced. Two years ago I would have recommended these apartments,management was great,maintenace was great but now it deplorable. The size of the apartment is great but beyond that nothing. Hopefully, the owners see these reviews and do something fast. These apartments or becoming unsafe and deplorable.

I have lived in this complex for apx4 months and so far so good, moreover I keep to my self. I have small children that I feel comfortable letting them play supervised outside with the neighbors. But the neighbors that I let them play with moved in about a month after I did. I have heard gunshots late at night at least once since I've been here and I can vouch that the manager sucks, but the other workers in the office are very curtious and the maintenance people have come to fix problems in my home no more that 5mins after i called. ( my complaints have been toilet stopped up or not flushing, A/C needed freeon and dishwasher door broken by my kids) These are things that I probably would have waited -7 days to fix at my old complex. it is now summertime and it is still pretty quiet during the days and nights if youknow what I mean. I see most of the teens gather and play basketball in a corner of the parking lot and they also hang out there but nothing notibly illigal going on. I don't mind them hanging though. My parking spots are mine and I have not had any touble with that. These apts really all that bad.

I am currently living here and should i have known how ------ this complex is i would have never moved here, i have a son and it is scary to live here you here gun shots right outside your door, there is trash every where, and they give you assigned parking but someone else will come and park in it, management will tell you that they will tow your car if you park in someone else's spot but that is not true!! you have to call the tow trucker to come. Maintenance is really bad no one ever comes out to fix your problems, my locks would not work so it took them a week, the water sometimes goes off, you hear loud music & i dont know how many times i have seen the police at the complex i lost count! And the majority that has lived there are from New Orleans, not saying they are the reason but it is a big difference, this complex has been ------ before they came and now, do not move in here it is really bad, i think the only thing that is good is the spacious apartments and that is it!! i was in a town home before i transferred to a flat, and that town home had cracks all over the house, and leaks to where it look like it was going to cave. I cannot wait to move out of this dump!!

Horrible First Impression!

Mgmt does not enforce assigned parking. The four bedroom units are assigned 1 covered & 1 uncovered parking spot. I have made numerous complaints because the tenant in unit #117 has numerous cars & choses to park them in any available covered parking. I work nights,thus when I arrive in the am, my asigned spot is filled. The previous mgrs would threaten to tow cars that were not properly parked. This mgr says that a new parking system is being worked on and should be in effect by June 04. My lease expires July 04. In the winter time I had a problem with large rodents (rats not mice). When I initially reported it (my daughter saw it first), the mgr laughed and asked was I sure it wasn't a squirrel? I asked to have some form of extermination done, she advised me maintenance could only put something on the roof. I handled the problem myself. My roof in the master bedroom indicated that something was leaking upstairs, after about 5 reports, maintenance finally went into the ceiling and discovered the pblm and repaired it (a pipe was leaking). The are no appliances that run on gas, yet my gas bill every mth is in excess of $40 (the boiler is ran on gas). The water bill is in excess of $65 a mth. Presently I have reported via phone 3 times repairs that need to be done in my unit, no maintenance man yet. This am I will write a nice note. They change mgrs constantly ( I have been here since middle of July 03), there has been a managerial change about 4 times already. One mgr didn't bother to check tenants lease agreements and went around putting eviction notices on several tenants doors (mine was one). I moved in on a special, one mth free pro-rated over a year. My rent is reduced because of the special. Whoever was entering my lease pymts, apparently was not competent, and was showing the difference in regular rent prices & special rent prices as a balance owed. I had to show a copy of my lease agreement (which should have been on file) & proof of prompt pymts. Later, I found out, the ladies who were there before her stole a lot of items (including computer) prior to leaving. The grass in my patio area had grown high and I kept asking mgmt if maintenance could cut it. First answer- we don't have a weedeater. I saw maintenance with a weedeater thereafter. Second response- Oh, the man was just here, I will have to schedule you next time. Third response - Yes, mam, we will have someone over there. I bought myself a weedeater and did it myself. The access gates were broken for a long time. I did not see a security guard until Westchase Tennis Center had the professional tournament at the beginning of the year. The guard spent more time harassing incoming tenants than securing the grounds. Here recently, I noticed a security guard at night when I leave for work. When I signed my lease agreement, the mgr at the time indicated I recv'd 2 gate keys on the lease. When I brought this to her attention, she said,"We are out, they should be in within 2 wks. Needless to say, mths went by - no card keys, new mgr -finally card keys,but I had to argue with her that I never recv'd a card key (she wanted to charge me $10 per card). I informed her my lease said two - her answer I can give you one but have to charge you for the other (she thought I was lying about the card keys). I took the free one only.