Tenant Reviews for 11710 BRIAR FOREST DR

I would not recommend living here. The property has ongoing safety and management issues that are not being handled professionally. Apartments affected by fires and break-ins are still being rented out, which raises serious concerns about tenant safety. The leasing office manager is consistently rude and unhelpful, and there appears to be an aggressive towing culture—residents feel like management looks for any reason to tow vehicles rather than work with tenants. Although security is present at times, residents are still harassed. I’ve personally experienced security telling me I could not sit in my own car, which felt unnecessary and intimidating. Overall, there is a lack of accountability, poor communication, and little regard for residents’ comfort and safety. Prospective tenants should proceed with caution.

Erika Rangel assisted me and is a very attentive and kind person when giving information about the apartments. I was very happy to know that you have such polite staff. I give a maximum of 5 stars to her skill and dedication to her work.

La única razón por la que viví más de 5 años aquí, es por el gran mantenimiento que el Sr. Luis y su equipo realizan, y por la administración anterior que siempre tenían una solución para todo, esos apartamentos son ruidosos, están muy pequeños para el precio y la actual administración no sirve. Son incompetentes, no recomiendo vivir aquí, solo el mantenimiento es bueno. Pero en cuanto a las personas que están en la oficina son intransigentes, y si vives en piso de abajo, ten por seguro que no podrás descansar por todo el ruido de arriba, se escucha todo, y cuando digo todo es todo!

La semana pasada me robaron 2 bicicletas y sólo me dijieron que tenía que hacer una queja con la policía!!!! Ayer salí con los niños a jugar y a las 6pm entramos y dejé 3 monopatines y 2 bicicletas afuera al lado de la puerta y ahora me asomo y me doy cuenta que me volvieron a robar y ahora los 3 monopatines increíble!! Ningún teléfono de oficina contestan tampoco!!!! Viviendo aquí casi 2 anos y ahora con más motivos para irme ! 1 robó al carro nadie pagó por los daños mi otro carro me lo chocaron en ek parqueo y nadie hizo nada !! Harta estoy!

I have given Ashford Briar Point terrible reviews but I would like to thank Claudia and Maduforo for helping me resolve a very long and frustrating issue with a washer and dryer that took 27 days to get. I have to say the Ashford Community Management is not a good company and I truly don't know how they are in business.Thank you Claudia, Maduforo and the maintenance team

Please never choose this place to live in. They are the worst. Worst management team ever. I lived here for almost 7 yrs as a single mom, not by choice but because of proximity of children schools. They will screw u over...

I have been a resident here for almost a year now, the leasing staff is very helpful , especially Ashley who is one of the leasing agent, she always ready to help when I need something. The team usually holds events where we can eat and chill with neighbors, the apartment is also on point when it comes to security, so I will recommend Ashford briar point for anybody out there looking for a safe and friendly community.

We love it over here they take very good care of us and we always have a blast. We enjoyed ourselves at the paint and sip. If you need a place this is where it is Ashley Mary Claudia are so sweet we want to thank them for a blaste every month.

This apartment cimplex is great, staff is awesome, maintenance is on point and I an loving it here

I live their and I always deal with loud music all night I work two jobs and be really tired then wen we move around it's always a complaint about loud noise no one is at my house from 7:45-3:45 each day so how could there be so much noise as they claim it is. Then the land lord wrote an eviction on the 19 after she accepted my rent for the month then wants me too pay 480 dollars to move in a two bedroom then turn around on the 1st which is a week from now and pay her 1024. It is a terrible thing to do that and the Roach are super bad didn't see any when I moved in but after pest control came and sprayed roaches came from every where. I never knew you can take someone's rent then wait til the middle of the month and write an eviction and expect more money out of that person when you could of not accepted the rent for the 1bdrm but put it towards a two bedroom I just can't with this place . Don't get me wrong other then those problems it's an OK place just need to stop with all this money they are seeking off of people