Tenant Reviews for 116 E Edgebrook Dr

Never move here. They don't fix things and people are killed quite a bit in the area. I personally lived here for a while and never once did they fix something. My family had a broken A/C and they just put a bucket under it to catch the water, there was mold, roaches, mice, and rats everywhere. I lived in apartment 1606, by the front so I was lucky enough to not get mice or rats in my apartment but many in the back had to go through that. The area is not very safe, while I lived there, a man was stabbed to death by the front office and there were always guns going off in the night. Some nights, I didn't know if I'd wake up in the morning. I was a terrifying experience and I'd never live there again. They don't keep up maintenance on the pools either. I left just after Harvey hit us and the laundry area by the smaller pool was collapsed and there wasn't any seen effort to fix it. My ceiling leaked for ages after Harvey and nothing was done. The water pipes were bad as the apartment under mine would flood when we used the water. Overall, the place is really trashy and they need to get on fixing it.

DO NOT MOVE HERE. As a current resident who is happily leaving soon, please heed my warning about this awful place. The office staff for starters should all be fired. Extremely rude and careless. You and your problems are nothing to them. Since say 1 there have been issues with plumbing, roaches, BLACK MOLD, leaking a/c, also regulated a/c, no water then no hot water, vehicle broken into multiple times, giant pot holes, garbage and bad smell everywhere, no laundry mat, no clean pools. Literally NOTHING GOOD HERE or worth your time money and effort. Alrington should be shut down and condemned!!!

Not a safe place to robbed car was left on cameras for to call the police to report it....THERE IS PEOPLE AROUND HERE WATCHING YOU!.THEY SEE WHEN YOU LEAVE AND COME been told that there have been ppl around my apartment 2am looking into our Windows while we are move lease is almost over and I'm getting the fu** OUT OF HERE!!..just now we heard someone brake a window right next husband went to check and the ppl ran when they seen my husband...11:30am I have kids and we are not safe here... Don't move here!!!!!!!!.

DO NOT MOVE HERE. I moved into Arlington Place Apartments in July 2015 and it was the worse decision I have made. Yes they are all bills paid and the rent is cheaper but the saying "you get what you pay for" hold tried and truth here. It took me 4 months to get a dishwasher because the were transitioning into a new property owners. I have been calling in regarding my A/C since October 2015 and it finally got someone to look at in the middle of November after I wrote a long note/review and phone call to the new owners. For them still not to come in fix it,t hey finally had someone come out in March 2016 get it fix and it worked for a few days and it went out again I didnt even bother to put in another maintenance request. The maintenance for the apartments sucks horribly. Nobody speaks English and the people in the front office never submits the work orders/ or follow up with maintenace as they should. If you ever called the front office whether you speak to Jessica, Christina, or the other girl make sure you record it. Never speak to them with thought proof of a recorded conversation because you will speak with them and then a few days later no one will remember they spoke with you. If you can afford it move somewhere else. They leasing staff are horrible and so is the new property management company Roco Real Estate. They purchased the property in Septemeber/October 2015 and we never received any type of documentation/letter or nothing letting us know of the change besides when we into the front office. Secondly the pest problems is horrible, when I first moved in and did the walk through I documented to have a pest control come out because I saw roaches that was July 2015. As of August 2016 the pest people came out once which was in March 2016 and never came out again. The roaches will take over unit and no matter how much you spray or clean up and doesnt fix the problem. When I went to the office and reported it again I was told it was because the people who stayed downstairs from us moved out but again nothing has been done. I just go to the point of not complaining or submitting request because they never fix it and the sad thing about it I use to pay my rent before the 1st every month and it still didnt help anything. It horrible if you have no other choice but to move there I understand but if you can manage to pay a few extra then do it because its diffidently not worth it. Especially with the constant shootings and not where to park your car, cant have visitors or company come over because of the issues with parking.

I have had problems with the plumbing for at least a year and a half. Today I called for service because sewerage was baking up into my toilet and tub. The office staff was nice enough but the maintenance man was rude. He said the reason fore the problem is I put Toilet paper in the Toilet. He told me very rudely, "You need to have a can next to the toilet to put the paper in. Is this the Dark Ages where indoor plumbing doesn't exist.

I have lived here for a number of years & have found Arlington Place a good place to live and a terrific value. For those looking for great value and quiet living with easy access to major highways this is the place. Easy access to highways means saving time, lots of it. The management team does an outstanding job of assisting the residences with issues and the maintenance team is very responsive. One of the main reasons I chose this apartment-after meeting the requirements of safety, comfortable living and location near major highways-- was savings. Because of the tremendous value compared to more recently build or newer apartments one can generate rapid cash flow from substantially reduced expenses.

I'm going to be honest. When you read the bad reviews you kinda second guess moving to the apartments going on what others said. I move here after reading the horrible reviews. Where should I start: The office staff is THE MOST unprofessional people I have ever seen in my life!!!!!!! They do not really write you service request down, and takes months to come out. My bath tubs feels like taking bathes in a bed of sharp gravel! They are to cheap to just replace the tubs. The paint peels and is nasty to the fact you just take showers or bathe at your parents house.( Pictures below) They also is roach infested, and good luck with taking care of that. The plumbing is horrible, and the repair guys are so not capable of fixing anything is you ask me. I start to see mold on my walls in may, and has been calling and going to the office complaining. However; no one ever came out so I wrote a complaint to the apartment association, and they came out the next day and wipe the walls with bleach wipes. I continue to smell mold in the apartment and everyone stays sick with head aches, red eyes, sore throat, fever, and breathing problems. After begging over and over to let me and my kids out this lease I decided to get the house tested myself for mold paying 400.00 out of my own pocket. I was broke into several pieces to find that apartment had toxic mold in it! The mold inspector stated I had to get my family out now, and all my furniture was contaminated!!!! (Pictures below) I later did a google search to find out who own such apartments, and only to find out that He is on the board of directors at the apartment association! ! Cheap is not always good please save yourself the trouble and move somewhere else!! They did not have zero stars!

To whom it may concern I just what to tell you about the 3 angels you have working in the office. That's right I said angels at least they are my angels. I'm talking about ------------------------------- they went the extra mile for me. In April I fell sick to infection in my foot if not for the actions of those ladies I could have died. The concern and care they showed me was remarkable never expected that from management thought I was just a tenant to them but they made me feel like part of a family. And to this day when they see they ask how I'm doing are they call checking on me. ------------------------------- are the best in the business and I think a big asset to your property. Those ladies always treating me with respect and made me feel welcome here if you let them go you might as well close this place because it would go to hell. I don't know how to thank them enough for what they done for me and keep doing for me. Thank you for having 3 angels in the office they go beyond the call of duty.

This is the worst place to live!!!! The office people are the rudest and don't know their facts... They don't call pest control when you ask them to. But when the rent is one day late they are quick to run you off but don't take care of any of the issues that you have... Best advice is DON'T LIVE AT ARLINGTON PLACE APARTMENTS!!!

The office staff has an extreme lack of courtesy. I've visited the office on occasions to request maintenance repairs and was spoken to in very condescending manner. The office staff and maintenance appear to have a problem just doing their job. The refrigerators are old && yellow with mold they dont work properly everything goes bad in a few The upkeep of the property is getting worse and the inadequate lighting makes it unsafe and invites drifters from off the street. Its infested with cats!!!!!! They make u pay for stuff that previous owners did ....It s seems the staff take no pride in their work and by the looks of the property; management should be ashamed to admit working there.this apartment SUCK big tym...i wud not recomend anyone to live here....loud music...break-ins...shootings are common....not safe around this area..no automatic doors...anyone can walk thru the complex anytime....and specially ------- work in the office ...very ignorant ...very bad management....do not live here PLEASE I am going to just give my feedback on my experience of these apartments. If you are just looking for somewhere temporary to live then these are the apartments for you not rreally they make u sighn a 13 month contract Now if you looking for long term my suggestion is to not live here simply because when i first move into here i received was not and still is not "ready" to move into. My outlets in every room are loose and if you try to plug anything in its going to fall out. I have put many request also for our fridge it does not work properly it been rotting our food the next day they are still needing to be fixed its been a year n it not fair a have an 8 month baby n we have to go eat at my moms house we cant go grocery shopping cuz the food will rott and they dont wana fix it also this apt stain your cloth with smell that wont go away so if u go out to a party o family dinner your gonna smell bad put some nice colong The sink stopper in the kitchen doesn't fit the sink. I am not the one to be petty over little things but that's just inadequate. Instead of them cleaning the cabinets out in the kitchen they just painted over the dust and bugs that were caked up in the corners. I think that's disgusting and when i asked them to clean it they said it was my fault. what the heck? On to the bed room. In my closet the AC unit is in the ceiling so GOD be with us if the AC decided to leak everything would be ruined. Not to mention the AC rattles when its on. Oh and to top the closet off a month into my lease the rack falls down out of the wall and all of my clothes and shoes everywhere. They came in to fix it and just put up door hinges in the corners to hold up it. I was furious but they said that's all that they can do because of the type of wall it is. its obvious my neighbors smoke illegal substances but i shouldn't smell it through my vents ew! As far as the restroom i mean you get what you pay for but the type of tub is very old and often looks dirty even if its cleaned well same thing with the tile. You can hear your neighbors when they shower or use the restroom it sounds like the water is running mostly. it often smells like cigarettes in the restroom obviously from my neighbors my bedroom doesn't cool down as much as the living room does and at night its a bit warmer in my room then the living area but hey you get what you pay for. overall i wouldn't recommend if you need somewhere to live permanently because its just outrageous. I dislike the staff because of the lack of professionalism. Just a little side note parking is crazy as well. if you get off late or come in late be ready to park on the opposite side of your apartment because 9/10 people have parked in front of your apartment and walked to the other side of the apartment complex or there is an abandoned car just sitting there and they don't tow or whatever. Its just not a great living experience. thank you for reading just be aware.