Tenant Reviews for 11245 W RD.

Very helpful in the front office moved into apartment with no problems, Good Service. Apartments are updated nice and clean in and outside of the property. Quite And Gated community. Good appliances and great workout and pool area.

"These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others."If your looking for apartment talk to Maria Vergara.

I've lived at this community for 3 years and love it here! The people inside the office are really cool and helpful. I moved here from Colorado Springs, CO, and while I miss the beauty of Colorado, I am more happy with my living situation here! The apartment I live in is really nice and I haven't had any issues with maintenance like I had in the old place. The pools are clean and the weather out here allows me to enjoy them all summer long. I'm getting married soon and will be moving to a house with my soon to be wife. I'll miss my apartment, the people at the office, and I'll miss having a pool for sure. Great place to live! I suggest checking it out! The people in the office know I love it here and asked me to leave a review so here it is. :) - Thank you for everything!

In today's society we all are so busy or pre-occupied that we don't have time to share our thoughts or opinions unless of course we are angry or disappointed in something, then human nature makes it a priority. Today as I sit back a reflect on my 7 years of living in this community and having the day off, I just want to take a few moment to share my thoughts on my current living experiences at this property. The last few years the property has went through some significant changes and I have seen a drastic improvement in the last year on all aspects such as CUSTOMER SERVICE. Attention to work orders being done in a timely manner. Crime issues are all but gone these days. A few years back we had numerous criminal behaviors going on and the previous manager seemed reluctant to admit this as it was a refection of her inability to address the issues. It was around that time that I never felt like a valued resident and more like the property was a corporate monster. The only reasons I ended up staying was the changes in the management office under her. They seemed to be able to do all the simple things a resident would want in a community. And then not too long ago I meet the new property supervisor and she listen to me for 30 minutes about what I had to say then soon after the old manager was no longer here. The last year seems like night and day in the way the I personally view of valued I am as a resident and I have started reaching out to my friends and family to consider living her.

I AM SO UNHAPPY with my choice to move here. Yep, it was my choice but I got offered a lot of specials. I regret it now.... I would have rather no specials & had not moved here. My 2nd month here, we had issues with pest control that took a month to fix because they pest control company is TERRIBLE (they lie). Our ac broke when I requested a new thermostat ( I purchased it). And NOW THE MAILBOXES HAVE BEEN BROKEN INTO & im missing mail. The office staff doesnt seem to care, they say they are taking care of it. I wont believe til i see it. Nor did they mention if theyre gonna hold our mail til its fixed or if the post office is..... I WANT TO MOVE, but As of right now I can't afford to break the lease. I do NOT RECOMMENDED THIS --------.

I downsized to a 1 bedroom when I sold my house. I wasn't really sure what to expect based on other reviews, but I've been pleasantly surprised at how friendly the office has been. I haven't lived in an apartment in 8 years and had a lot of questions when I leased. Amanda was super helpful and patiently answered all of them before I moved in and even the ones I've had since then. Maintenance has taken care of the 2 orders I put in fairly quickly. I can hear my neighbors on rare occasions but they aren't obnoxiously loud. Overall I really like my apartment and plan to get a two bedroom when my lease is up.

This place really isn't that bad. I've been here for about 3 years, and looking to renew my lease just in a different unit. Yes, before the upgrades things were a bit old, but worth the upgrades it's actually really nice. If I ever had any maintinence issues it's usually fixed within 24 hours. When my ac went out they fixed it the same day. The only thing that bothers me most is the roaches in the summer time. We have to kill 2-3 every couple of days and with babies it gets quite annoying having to climb walls to kill them. Would I recommend it- yes. Cheryl at the front desk is just purely amazing. She's very personable and does her best to keep tenants happy. If you're looking to rent be sure to ask for Cheryl. Oh and for those saying things about breakins, of the 3 years I've been here I've only heard of 1, and usually management is very good about communication and letting everyone else know to be safe.

I have been living in Houston for many years and this is the WORST apartment I have lived. The leasing manager, property manager and management company are not at all concerned about their residents. There are multiple break ins in the year that I lived there. The spa is dirty and not working multiple times, The computers and printers for residents don't work, the security gate is always broken so anyone can drive in. They even charged me for electricity for days after my move out date. Horrible management!!!!! DONT MOVE HERE.

So unorganized. When they say they will take care of something they never do. I have a balance with Rent Recovery for almost a year now. We moved out last May and they charged us for something outside our front door, which we've never seen before. Someone must of dropped it off there. How can you charge someone for something sitting OUTSIDE of you're apt. Over the summer they agreed and gave me an updated statement of $0. I followed up in August, November, January and now February and it is still on my credit with rent recovery.

Where do I start......The office staff are soo lazy and rude! Not to mention I reserved the event center for my baby shower, I walked in and the place was a mess. Old food in the refrigerator that smelled. I feel like these apartments are over priced. maintenance takes forever and a day to fix ----! One day it was raining outside and the water was just pouring in my apartment and they didn't even consider that an emergency. DO NOT MOVE HERE OVERPRICED OVERPRICED OVERPRICED!!!!!!