Tenant Reviews for 11100 Braesridge Dr

I’ve been living here going on two years and the management do not like working with people about rent payments but they want you to refer people to them, I can’t always pay my rent by the due date so I have to split my payments up according to my pay period but Lesly doesn’t care about what people goes through life and she stresses me out I won’t be renewing my lease next year I wish they have new management and understanding staff cause I hate it here they’re moving anybody in.

They have a huge roach problem here, before moving in make sure you check out your apartment. Trust me the roaches will start to come in ! It's disgusting, they will tell you that they will fix it and they don't. Just be careful! As the prices of the apartments are good but the cleanliness outside of the apartments is nasty. They allow trash to be everywhere, beer cans, cups, bottles, and bags, just in the street. They also have a huge cat problem as well. Just be careful and be mindful before moving in, the price is nice but it comes with roaches !

wish i could give a -1 star!! I have lived here since 2015 it's quiet, and maintenance used to respond within 24 hours. I used to love it here! That all changed on August 28, 2018 when I woke up to find red itchy bites all over my legs, arms and feet and a few days later forehead. By August 30th I came to the conclusion that it was bed bugs. I killed a bug on the wall and had no idea it was a bed bug! I went to the office and reported it to Jamie and showed her my bitten and bruised legs arms and feet as well as the bug that had fallen to the floor. She confirmed that it was bedbugs and informed me that i had to sign a waiver for treatment and that the pest control wouldnt come out until September 4th. Friday August 31st I signed a waiver and spoke with Jamie I was curious where the infestation had come from she then informed me that it was my next door neighbor and that she's on the treatment list! Jamie showed no urgency and offered no apologies, she didn't care. I wanted to know why I was not informed and her answer was we (the office) just found out. Management had enough time to inform me and the other neighbors that there was an issue in the apartments but didn't. So as I waited for what seemed like forever i acquired more bites. I threw my mattress away and most of my other belongings because I was being bitten every night!! I slept on the floor of my closet because thats the only place I was not bitten. Fast forward to the day of the inspection I go into the office to inquire on the arrival time of the Exterminator Jamie gave me the time and as I turned to walk away she then with an attitude tells me not to tell her residents that there's bedbugs and accuses me of knocking on peoples door and informing them of bed bugs! Jamie baited me into an argument was unprofessional and then when I matched her temper she called the police on me and has been rude, nasty and unhelpful since that day. The Exterminator came and sprayed on 9/4 and I am still getting bitten! my next door neighbor has a porch full of trash that she refuses to let go she has sheets that had bed bugs crawling on them boxes of papers a lot of things that should be put in the trash. After the extermination I was still being bitten and was still spotting bugs on the wall on my curtains on the couch they were still in my apartment. One even fell from the ceiling! I had to (beg) ask for a follow-up and it has been like pulling teeth Jamie will not accommodate. Someone came out on the 19th and did an inspection of my apartment and all that person did was turn my couches over and take a picture off of my wall he suggested heat treatment since he was unable to see any bugs on the bottom of the couch, he was here for less than 15 mins and didnt check any other rooms only the couches and a panel i have on my wall. The Exterminator told me he will be going to speak with his Superior and never came back to continue the inspection ( I waited for him for an hour). After I to the conclusion that he wasn't coming back I went to speak with Jamie about it and was told that they're not going to exterminate because he didn't see anything!! He didn't even check the whole apartment. Today I was called by the management company and spoke with Liz and was told that heat treatment will be offered. ( most nights I can't stay here because I'm being bitten and I don't have a bed, i refuse to buy a new bed only to have it infested) today when I got home there's a note on my door that says I have to pay $350 to have the heat treatment done! the bugs are still visible and the bites are still fresh. I have been treated horribly here and its sad that no one will speak up about the issue. The stress that i have endured this last few weeks has been a complete nightmare. They dont care about the tenants and all have fake Smiles plastered on their faces until an issue arises that they have to take care of. (I WAS LAST bitten ON 9/17 after I attempted to sleep on the couch i acquired new bites!!)

Braesridge Apartments were very nice until new management took over last year. Although the walls of the units are a little thin, the complex and landscaping were well taken care of, it was fairly quiet, and the management was easy to deal with. Since new management took over last year, the place has gone seriously downhill. The new management company is a nightmare to deal with; they take every possible opportunity to nickel and dime residents and are noticeably less responsive to complaints. They have also let the landscaping and general appearance deteriorate and did an awful job with all renovations other than the management office. I would give them a zero if it were possible. At one time I recommended these apartments to everyone, but I can no longer do so. There are many other options that are superior with better management. It is truly amazing how a change of management can have such an impact, and it's unfortunate that this has happened at Braesridge.

Braesridge apartments is the best apartments in the area. Let me start with the staff the mgt team is courteous and friendly. The maintnance staff likewise George the maintenance man is so nice and he aknowledges my dog everytime he sees him inside or out Bamnam just loves him as well Braesridge has plenty of activities for residents such as bingo, excercise for seniors, birthday bashes every month for the residents which have birthdays that month in the summer they have water aerobics last but not least they have dinners for holidays and for the Super bowl they have a party and they have line dancing and trips to the malls my wife just loves taking part un all these activities The grounds are large and very well maintained not to mention beautifully landscaped with beautiful bushes, flowers, walking paths, gazebo's BBQ PITS doggie bag and waste recepticles for your pets waste which makes it very easy and convienant to pick it up. There are two large beautiful pools with plenty of lounging chairs and tables with umbrellas Laundry facilities are on every floor and a main one behind the office all have nice chairs and or sofas for your comfort books to read and air conditioned Neighbors are real nice and friendly it is a real nice place to live We walk our dog at all hours of the night and it is safe and very quiet I would recommend this place to anyone looking for a nice safe clean friendly and fun place to live

They are not completely senior living , there are lots of younger people here, some with young kids. Just moved in and management changed. I paid my rent early for the next month and came home a few days after the 1st to find an eviction notice on my door for non payment of rent !!! The check has already been paid by my bank . Incompetent office people ? Fortunately, have all the paperwork proof needed to slap in their faces.

This place is a dump. Water pipes burst at least once a month somewhere in the building our apartment is in. This causes water outages to all apartments for a period and no discounts on our water bill for any of the water wasted or for these inconveniences. Also when the water pipe burst in our apartment, the floor was flooded and carpet had to be removed. Took maintenance 5 days to get the apartment back in decent order. Again no discounts for any inconvenience or water down the drain. Hot water is available but the faucets for the bath tub and shower is set to where there is very little water coming out of the faucet so it is hard to rinse off in the shower. We don't even try to take a warm bath because the water in the tub gets cold before the tub is filled. Again, this is due to the rate of water coming out of the faucet if it is warm enough to bath in. In this and other building complexes the carpet laid out in the public hall is old, mildewy and needs to be replaced. As other reviews have stated, this particular apartment complex boasts about being a place for seniors. This may have been so in the past but certainly does not seem so today.

Used to be wonderful, sexual deviants moved in, GHET-TO

I've lived here for 6 months and have mixed feelings about it. The biggest issue I have is all the YOUNG people living here. This is supposed to be a 55 community. Every day there seems to be more young people and fewer 55 residents. There is one resident here who has SIX children in a 2-bedroom apartment. Many of the older residents have their grown grandchildren living with them too. The apartment walls and floors are thin so you can hear everything. The good things are the apartments are large and a great price. You can walk to the grocery store, drug store or bank. There are some activities for seniors (bingo, chair exercise & music), but not enough variety of other activities. The maintenance staff is great, polite and hard-working. The property is older and some of the apartments need updating.

Absolutely the best apartment in the soutwest area for seniors. Quiet, very, very good maintenance and the management office make you feel at home. They are friendly and always helpful. They treatyou with respect.