Showing 1–10 of 25 reviews
Current Resident 473356
1 years ago
Two giant pot holes that havent taken care of. So far 1.5 year here and mo one had done nothing about it and the residents cars are getting damages. 2023 groceries carts are pilling up in the dump trash cans and no one gets rid of them Walmart, Target, Whole foods, Home Depot too.
Current Resident 203170
2 years ago
This community is finally going in the right direction! With the new staffing or management, I can say I have had fast response times to work orders, when I come in the office it is always warm greeting no matter how busy. Maintenance is not afraid to answer my question or issues, the property is a lot cleaner with the new valet service team! I will definitely be renewing my lease.
Current Resident 723166
3 years ago
Unless you like getting broken into and then robbed by management don’t move in here. It’s unsafe and run by dishonest people. Watch out for Tammy specifically. She is the most unprofessional apartment manager I’ve ever dealt with. Also, there’s rarely hot water.
David_E390
3 years ago
2yrs and still pool has not been open, all gates are broken and now they are breaking fire codes and life safety by both far end gates are chained and not able to open for daily exit, constant NO HOT WATER, NO OUT DOOR BUILDING OR PATIO LIGHT HAS BEEN OUT FOR 2YRS , THEY CHARGE YOU FOR DOOR STEP TRASH PICK UP 25.00 AND THEY IS NO DAILY OR SCHEDULE TRASH PICK UO IN THE LAST 6MO. THEY SELL THE PROPERTY EVERY 90CDAYS AND NEW PROPERTY MANAGEMENT COMPANY EVERY 4MO. DOGS AND POSSIUMS RUN WILD . DOG WASTE ALL OVER THE GROUNDS. THERE WAS A MURDER 2YR AGO. AND AND SEVERAL CAR BREAK INS
sunshine0074
4 years ago
I have lived there 3yrs. I have seen 7 leasing managers and over 15 new office employees as well as two property owners. Currently the new owners have moved office employees in and out over the past 5mo. improvements have been made but communication is at an all-time high horrible as well as trash pick-up is the worst. NO TRASH CANS ARE PROVIDED FOR THE TENANTS NOR IS THERE TRASH PICK UP FR,SAT OR SUN . SUNDAY IS A CONSTANT HIT AND MISS there is one guy for all the complex and he puts trash inside and on the roof of his car to transport the trash to the large bends. Trash falls all over the complex and street. loud cars race in and out of the property. the main gain has never worked it remains open 24/7 roaches and wild possums are at my door and in the bushes looking for garbage.
Rayray55*
4 years ago
Put a Application 2/23/2022 cause my current resident of 10 years had a electrical house fire and the day we walked in the assistant manager and manager were arguing with a resident hollering and screaming on all parties. It took them a week to reply back when explained red cross was assisting me with all forms and they never verified my rental history or work history and denied me . The could care less about executing my Application because I lost everything in a electrical house fire. They rude , mean, very inconsistent
Current Resident 826230
4 years ago
I just witnessed a guy trying to break into cars but was run off when we out of the apartment . Since living here I have experienced all of the security gates not working which allows people to come in and out of the property that do not live here
Former Resident 66916
4 years ago
I lived there from 2019 to 2020 when I first moved in there were roaches and a couple of weeks after living there it was people next to me who would blast music then around Christmas there was a shoot out and I had people under me they had a shot out 37 round it was my the worst my children was scared to death asking if we could move somewhere else its the worst place to move please don't move there!!!!!
bjroy
5 years ago
I have been a resident for 3 years now and I have loved being a resident of WestChase Preserve . The Office staff is great!! I have no problem when it comes to getting any repairs completed in a fast and professional way. The Office staff is great especially the manger. I have loved being a resident. Brenda Roy
Former Resident 591773
5 years ago
I've lived there for almost two years and since day one I've had trouble with management. They add on extra charges and lie so much it's comical. Maintenance issues go unanswered for MONTHS. It literally took them Two months to even come look at my tub. There was a shootout in front of the office during the day and two people got killed a few nights ago in the apartment complex. The deaths in my opinion could have been prevented if the gates were closed like they're supposed to be. Also the pool has been closed for over a year. All last summer and the year before. Worst living experience ever. Stay away and save your money