10411 SOUTH DR, Houston, TX, 77099

Two words: BED BUGS !! Complaint was made on 12/06/2018. Free treatment that I signed AND dated was scheduled on 12/12/2018. Had to toss my living room furniture, dining chairs, mattress, upholstered headboard. They never showed up. When I called the staff said "I don't see your name on the list to be treated"...wait, there is a LIST?? When I complained about them you guys said I was the first tenant to complain about them.....now I have to WAIT until 12/19/2018 because they only treat apartments on Wednesdays.... Bed bugs are an environmental health hazard but this staff don't seem to have a sense of urgency to contain and eradicate this issue.....plus the fact that I am sleeping on an air mattress in an EMPTY apartment means nothing, after all, they got my December rent....I am so disappointed .

This place is so ridiculously. They go through new staff management alot just like how the supervisor changes his underwear, if he does. The pool and the property was straight when the last manager was there (Jesusa) the only problem is the supervisor who's not all there. The girls doesn't know what positions they have and they left alot for poor Jesusa to fix. For example papers works are unorganized and leasing is unorganized and Jesusa would always tried to fix or clean things. She did her best without anyone training her and the supervisor was never supported. He just believed on his onword and just want to changed all employees. I think you should changed your sypervisor to better the place. Noticed are given left and right and at least she tried so much to save people. But notices was given when Jeanette was still there........ It was not Jesusa and thats the fact. Support from supervisor is whats needed not pressure.....

Management is not helpful. Roaches are all over the apartment.

Great service love the staff great and friendly made my process smoothed and they worked with me

Not sure who paid these people to lie on this site, but I just left this hell after the changes and none of those people in that office cares about people that live there. The previous Management was better and Laura was nice, even Alicia has changed and rude to my family so don't believe that lie, I lived there for several years and between the gun shots and strange people breaking in apartments, you will not like it there and look at all the old comments because maybe they paid someone to write a good review or did it themself. My boyfriend and I left because they don't fix anything!

Erika the leasing agent made my application process super fast and easy. They walked me through every step making my move stress free. I love that each apartment has its own reserved carport. Coming home and being able to park close to my apartment is awesome. Maintenance is phenomenal they always get my work orders done the same day and sometimes with in minutes after I call. The new manager Heather truly cares about the property and residents. Alicia the assistant helped me set up my online account to pay rent. Over all I am super happy I moved to Foxboro!!!!

I love my apartment, I have been a tenant for about 2 1/2 years. When it comes to maintenance all the required work is done in the same day sometimes in a few hours. The assistant manager, Alicia is by far the best in the office. She has been there since day one and has always showed great interests in the tenants. Everytime I had any issue regarding my apartment she was always there to assist me. She has very good customer service experience. If any one is looking for a place to call home, pleas go visit Foxboro and ask to speak her.

Drugs, drugs, cross dressers with their pimps and people fighting out into the streets all hours of the night and they have the nerve to charge high rent? I moved here a few months right before the lady they called Mr Dorthy left, and since I have kids I felt it was safe, but then she left and this other lady Laura took over which caused it to go down and now they have some other people who have allowed all these ------ people live here and it's very bad, everyone is saying they are moving now and I can not even let me son play outside because of all the sex traffic and drugs, I am living this hell hole! do not move here because they lie in that office!

Horrible apartments! They try to kick you out from being a few days late with your rent, but they turn off the water every week, I have only been here for 8 and the black lady who was here left and now the other people are not nearly as professional as she was, the new property manager is nice but the Mexican lady will not work with you and seems to be fake, all they care about is money and not the tenants, and they have lots of stray cats, men walking around getting high and the rent is very expensive and I live near the exit gate and always see people coming in the exit gates and these managers are never around!

Moved in last year, and ever since the previous Manager left the entire property has gone down hill. They have a lady who is rude, that is never the manager and a teenager who is the assistant and nothing is getting taken care of. I hear most of the residents complain about the breakins, the water problems which they charge you and now you have strange men walking around at night. I think the owners of these apartments need to rehire someone like the previous manager who everyone here seems to like, instead of being desperate and replacing the office with people that only care about making sales. There are tons of cats around, and people always park in your parking space. I will be contacting the Corporate office, along with a few other residents who were talking in the laundry area because no one likes it here anymore.. The area is a high crime area, the rent is too high and the apts are old, so you can't also have a rude person in the office is smells like an ashtray.