Tenant Reviews for 10225 Bissonnet St

Personally it's splendid except for the small rough period precipitated by Covid-19. This was in 2020. Other than that, the community has been peaceful and my neighbors very cerebral. The management, although has changed hands about 2ce of 3ce, for each change there has been improvement in terms of how the complex is governed and their interpersonal relationship has been superb

It has been a pretty good Stay. The only problem I have is the dogs in the community, the Residents are not keeping chains on your pit bulls. 2 of those pit bulls have ran upon me. Coming home from work, that's a very scary situation.

I'm a satisfied with my apt and I'm love my 1 bedroom apt at the Reverse @Westwood neve have a problem with any one .because the only thing that the management need to do is let the tented to wen one tented is going to spread and drop bumps so that it can be Allowed the other tenants to know what they need to do about spreading for roaches wen they don't get the Exterminator to do wen the Exterminator don't have then on his paper work today go into if it was possible to do it ok

I have lived in this community previously when it was under different management. I moved out in 2017 because there was a shootout in the apartment below me and there was a murder. I moved back in 2022. The communication with management wasn't the best. I haven't had to go into the leasing office much since Indio Management took over. The one time I did, I spoke with a gentlemen about a service request regarding my dishwasher. It had been out of order for over four weeks. It was a major inconvenience. The gentlemen called maintenance and the issue was resolved the same day!!! I was ELATED. The landscaping is well maintained. There is an issue with roaches. Pest control needs to occur more often. The only other issue is the entrance gate is always broken and ANYONE can enter the community.

It's been ok. The laundry room needs improvement and the office staff is very unprofessional. The entrance to the apartment is unsecured. Needs significant improvement with security. The management company also needs to do better with all the prostitution in the area

Thank you lord that I'm out and finally found some peace of mind... In a time frame of 6 months my apartment have been burglarized twice. my car has been stolen....I wouldn't recommend this Appartment even for my worst enemy... They should burn this Appartment to ground and build a hore house instead

I will be very honest. I've been living here since april of 2012, I've had no safety problem whats so ever. We did have a serial rapist during the summer time, but he was quickly caught. Really that can happen anywhere. The floor plans are really nice and cheap. I live in a 2x2.5 townhome that's only 699 p/m . The only thing I would say sucks is parking and maintenance. You have to call more than three times to get something done. My front door wont stay shut if I don't lock it. I called four times over a two week period and it's been 1.5 months now and still nothing. Roache aren't that bad. I've had about 6 big roaches in my apt, but if you spray raid you'll be fine.I mean this is texas you're bound to get some sort of insect. WE just got new owners JUDwiN managment. They are doing gorgeous renovations , but the staff hasn't changed , so maintenance still sucks. people complain about linda. she is my neighbor and I have nothing bad to say she is nice. I say yes

I just left this complex to inquire about renting a one bedroom apartment along with my spouse. The leasing agent (Linda) started off nice but things went downhill quickly. This complex has the stupid rule that you must show a paycheck stub in order to LOOK at an apartment because they need to make sure that you financially qualify to rent an apartment. In 47 years of living, I have never heard of such BS in all my life. You do not get to pry into my personal business (showing a paystub) until I SEE a property and decide that I would like to APPLY to live there!!! Then and ONLY then, will you get to see my pay check stubs. I can not speak to the condition of the apartments because we never got a chance to see one. I would not recommend anyone renting here especially with all of the bad reviews the complex gets.

I have been a resident at the Mills Apartments for almost five years. When I first moved into the community, the staff was very friendly and helpful. The entrance and exit gates worked and were consistently maintained. It was a very nice community to live in. But then the management changed, and it was not a good change. From there, things went downhill. There were prostitutes and drug dealers living on the property. Because the entrance/exit gates were no longer maintained, anyone could come and go whenever they pleased. There was no security at all. Frequently the exterior lighting was out. The entire community, including the landscaping and buildings, fell into disrepair, and it was scary to live here. There have been so many changes to management and staff during my residency - it seemed like every few weeks or months there was someone new running the office. The current property manager is named Sophia. Things have gotten better under her management. There is now 24/7 security for the community. Shady characters no longer come and go as they please. The rental rates at this community are extremely low, much more affordable than other communities in the same area. And they offer great renewal and referral bonuses. They have also fixed up the buildings and landscaping and the community is looking better than it has in years, and because of the security provided, it is also safer. However, despite the good changes I have seen, there is one thing that is seriously lacking: the maintenance. This is currently the only thing I DO NOT LIKE about this property. Not only do they take WEEKS to respond to any issue that is requested to be fixed, but it is often necessary for several requests to be submitted FOR THE SAME ISSUE before it is fixed correctly. The last few work orders I have called in have been closed out in their system without anyone having come to do the work. My dishwasher still does not drain properly, and if I try to use it, the nasty water just backs up and sits in the bottom of the machine. I have requested this several times and though they have come out to fix it, it has not been fixed as I am still dealing with the same issue. Every few months the AC unit will leak all over the bathroom, making a huge mess, and even though that is considered an emergency issue, it takes them weeks to come and fix it - and again, I have had to call them out again several more times before it was repaired and stopped leaking. The exterior lighting on my building has been out for more than a month - despite my reporting this several times they still have not fixed the issue, and it is a safety hazard for the lights to not be working. They have refused to repair the screen on my bedroom window, saying they no longer can replace the screen. It is full of rips and tears and I cannot open the window in cooler weather because bugs will get in through the holes. I have been in my current unit for almost 2 years, not once during this time have they offered to shampoo my carpet or do touch-up painting or anything like that. And whenever maintenance staff has entered my home to work on something, they leave a mess behind them. Also, a few months back, I requested the exterminator be sent to my unit to spray for bugs. No matter how clean I keep my home, bugs still find their way in. When I came home from work that day, the keys the exterminator had used were still in my front door and the door was unlocked. Anyone could have gotten in my home and stolen my property, or have been waiting to attack me when I got home. While the office manager expressed her outrage over this, I was never notified as to what steps had been taken to make sure this sort of thing never happens again. The office personnel are not as friendly as they should be, when talking with them you often get the feeling that they are trying to rush you off the phone. This should not be the case. If it were not for the residents, they would not have a job, yet somehow they fail to see this important fact. If the issues with management and maintenance would improve, I would be happy to stay in this community for many more years to come. However, because of the safety hazards and terrible maintenance (response time and work done), when my lease is up I will not be renewing with them. Unless something is done to rectify these issues between now and then, I will be moving.

this was my first apartment and first mistake!!!!no --------! this is no place to raise any child unless your teaching him/her how to deal drugs, be a prostitute or you just have no value for your life. i came to the property and also new to the area seeking the deal they we giving for 6 months AND I WAS TREATED LIKE I WAS A DAM CRMINAL.Im a 24yr old female with no kids thats works and comes home and i dont talk to anybody. the office staff is so rude and lazy. i asked for my mailbox to be fixed since the day i moved in until the day i left. Sophia needs a reality check or some ---- or to be plain fired!! she always has a nasty attitude and i only talked to her 2times out of the whole 6 months.IF YOU HATE YOUR JOB LEAVE DONT TREAT EVERYBODY LIKE YOUR DOING US A FAVOR. During my stay they were women being raped near my apartment and then all of a sudden these security guards come out of no where harrassing people(INDIAN SECURITY OFFICER)My stay was very stressful i always felt the need to watch my back!This place needs to shut down and restart with a different vision. I WOULD NOT RECOMEND THIS PLACE TO ANYONE WITH SELF RESPECT BECAUSE NONE OF THE PEOPLE SEEM TO HAVE IT. I WAS SOOO EMBARESSED TO TELL ANYONE WHERE I STAYED NO JOKE.IM SO GLAD MY LEASE IS UP ITS UNREAL! I WOULDNT LEASE HERE IF THEY GAVE ME FREE RENT, ID RATHER PAY TO GO ELSE WHERE!!!