Tenant Reviews for 1000 Country Place Dr

Moving into these apartments will be the biggest mistake you will ever make in your life! These apartments are pure trash. Inside of the property is absolutely disgusting. I lived here for one year and I hated every day of it. The mailboxes were broken for the first 6 months I lived here. Even after multiple complaints to the manager and corporate, nothing was fixed. They have recently improved the outside of the property by putting new grass, flowers, and fixing some of the lights. BUT DO NOT BE FOOLED. They never fix the actual units. They don't fix anything inside of the units and everything is very cheap. These people are touts. They try to lure you in with their $199 first month move in rent. They only give people checking out these apartments a tour of the model room and the outside of the property. The garbage is always overflowing, the swimming pool is never open, the property floods very quickly whenever it rains, the laundry room is always messed up, it is infested with roaches and rats. There are always teenagers smoking weed and cigarettes throughout the property. There are always fights going on. There have been many crimes in these apartments including robbery, murder, and rape. All of which the management has failed to let their residents know of. The only reason I knew was because fellow neighbors told me and a police officer that was on the property told me that these apartments have had a lot of crimes happen in them. The safety of these apartments are incompetent. The just recently fixed the gates that were wide open for about a year. We will see how long they last before breaking again.There also a new manager every month who shows up, doesn't know what is happening, messes stuff up and leaves. So far the current manager Teresa has been here the longest. She is nice and is probably trying her best but honestly is not getting very far. There is a reason there are over 60 empty units and counting at this property. I also heard they now charge $35 a month for parking. How dare they charge money for parking when the gates are always wide open. Your car is not even safe. The only good thing about the property is the area it sits in. There are 4 nearby Spring Branch ISD schools within 1 miles. Stratford High, Spring Forest Middle, Meadow Wood and Thornwood elementary are all walking distance and are great schools. Stratford High is one of the best schools in the state and is also the school Andrew Luck attended. There are also grocery stores, gas stations, salons, a huge selection of restaurants, car shops, dentists, doctor offices and many other great businesses that are all walking distance. But do not move into these apartments for those benefits. The surrounding apartments cost more but are much better and definitely worth the price. The managment is always finding bogus ways to take money from residents. They always put random letters on your door demanding money because apparently you haven't paid in your full balance. They threatened to evict you. The last month that I stayed they gave me a letter saying that I have a outstanding balance of $1,148 because I didn't pay my rent 3 months ago. If I haven't payed my rent, why would they tell me 3 months later. Thankfully I had proof that I payed and they couldn't screw me over. There are resident who unfortunately did not have proof and had to pay. So please, I beg you, DO NOT MOVE HERE. HEED MY WARNING AND EVERYBODY ELSES. If you do not believe the reviews, go and ask the residents who live there, they will gladly tell you how trash this property is.

I BEEN LIVING HERE FOR OVER 1 YEARD THEY HAVE CHANGE A LOT THINGS ARE GETTING BETTER MAINTENANCE ARE TAKING CARE OF MY REQUEST. THE OFFICE STAFF ARE REALLY FRIENDLY. I DONT KNOW WHY PEOPLE ARE PUTTING A LOT OF BAD REVIEWS IS A NICE PROPERTY REALLY QUIET AND CLOSE TO MY JOB . IF YOU CALL THE OFFICE STAFF THEY TRIED TO HELP YOU AS MUCH AS POSSIBLE .

Had a great experience with this apartment complex. Ladies at the leasing office very helpful and sweet. But the best part is a maintenance team. I was satisfied when work order was done during 24 hours and surprised that they have checked on other things that I haven't even asked about

The worst complex. Pathetic management, dumpsters overflowing with trash and disgusting furniture, mailboxes broken into often, loud music, wandering children. No grass or lights in back areas, pool never open,flooding is horrible.

This was the worst place I'd ever lived. Rats and bedbugs. I ended up calling my own pest control. They didn't care that I had young children. The rat infestation was out of control. I took pictures and sent them to the corporate office. I had 6 rats on one trap!!!!! Mostly babies. I paid well over 1300 monthly for a rat infested DUMP. I ended up breaking my lease and getting the hell out of there. The hot water was constantly out. Do NOT MOVE here. The best part was the school system.

Please listen to the other review this apartment is a dump hot water is always out maintenance people do not do a good job and always someone different in your home they also changing managers they dont last no more than 2 months not even pass there probation time and they attitude stinks office is closed most of the time but they make sure that they collect that rent laundry room have graffiti and its filthy cant wait for my lease to be up they need to come and close this apartment down take a good tour of the place if you dont believe ask resident questions before you rent before you regret it the only good thing here is the school

Do Not Rent Here! Welcome to Nightmare on Country Place Drive! From Bed Bugs to Non Responsive Management on Property and at Corporate to the latest Towing Scam in Progress! Run away Don't even think about renting here. Believe the 1 and 2 ratings all true and know that the positives are fake! The new manager solicited me for a positive review "not a chance" nothing positive about this apartment, the staff and especially Corporate - Excel Residential Services with an F - Rating from the BBB in Los Angeles

BED BUGS!!!! Do not rent here they will not tell you about them and make you pay to remove them after you move in RUN AWAY FROM THIS PLACE!!

This place is complete disaster. They broke into our apartment 3 times. Took all valuables! Crackhead tried to sell me crack right inside of the apartment! Drug dealers! Always creepy guys hanging around! Heard single mom got raped. They gave us dirty apartment, leasing office is full of bunch of liars and hypocriticals! Cockroaches everywhere! Everything is brakes right away Maintenance doesn't exist! Whole winter no heater, summer no AC! So happy and relieved that I just moved out. Dont let location full you like it did me!

I've been here for 6 month's already.. and i love my home. I have not had any issues with pest and i love the office staff always very friendly. The only maintenace request I've had is my tubs were both getting clogged up but they came in rite the next day and have not had the issue again. My only complaints from this property are they need to fix the entry gate and when it rains, it gets flooded rite outside my front door.. but i hardly use that entrance anyway because i have a back door rite in front of my parking space. Other than that im really happy here. Property does need to work on their appearance.. but thats nothing that affects me.