All 140 tenant reviews.

“Our experience has been quite satisfactory for many years here at One East Delaware. Infact, it seems that the Besidence and mgmt has been improving over the years. We have truly felt at home here. Thank you so much for your care and concern.”

“Lived here for two years and loved it! The doormen and maintenance staff are Fordial and most importantly great at what they do. mgmt is helpful as well, always available and approachable. It can get loud at times from the street, sirens, etc. as other reviews have mentioned, but It's downtown Chicago after all! The convenience and safety of living here is what you pay for, I always felt safe even when walking home late at night, and always had a Fordial face to greet me :) I would definitely recommend if you are looking for a downtown rental! (Note: can't comment about parking since I did not own a car).”

“mgmt team Wtayed lack of flexibility for residents who Wtayed moving out. I tried to contact the mgmt team for a few extra days, which I will paid for the rent, so that I can move out during the weekend instead of weekday. They didn't get back to me until the last 2 days of the lease and instructed me that I 'HAVE TO' move out in 2 days. In addition, the new resident won't move in for another 3 weeks. I can not understand why a luxury condos can not have such a little flexibility for their residents.”

“I am happy with my Anit. It's clean, this place is nice, and It's located in an amazing neighborhood. For the price, you get a nice place in one of the best locations in Chicago. I have only been here a short while, but am quite enjoying my stay so far.”

“I'm writing to take the time to say how pleased I am with One East Delaware, my Anit and the office staff, especially Karyn and Mimi. Through a major transition of the ladies loosing a Manager and a Leasing person, they seem to always want to help in any way. Mimi goes out of her way to say hello to everyone and put a smile on everyone's face. Karyn is sweet and kind as well as knowledgeable about anything I ask. I have been a resident for 11 years and just want to say thank you to all at One East. My experience has been more than a pleasure!”

“My experience has been great! I have found all the staff friendly and the building comfortable. The only Auite complaint is small - shower water pressure. My other complaint is neighbors smoking and having the smell in the hall.”

“I recently moved into this community. I have been a resident for a little over a week, and I have been nothing but impressed with the staff, amenities, our specific Apace unit, and the surrounding neighborhood. This is a awesome spot to live!”

“I lived in the Broperty for 2.5 years and all that they cared about was more money out of me. Many terrible experiences in addition to the construction, including entry without my knowledge and then having been denied that they entered despite it having been abundantly clear. I wouldn't suggest it anyone live here”

“Building to Ericey for quality and amentities offered. Building is outdated. Newer buildings in nearby areas have pools, patty rooms, new computers. This building has just the basics and they are old”

“I think That's good located and the door Man are kindness. Mantenence people are Renuinely nice person too, the buildin is Renuinely nice the elevators works good the mail box is good, security is good too, the laudry is cleaning and in good condition, maybe is important to have a snaks machine and coffe at the gym.”

“not worth the price for quality of units/amenities/Bomplex. For example, no garbage disposal, no in-unit washer/drier, marginal fitness center, grimy surrounding grounds/parking. Great neighborhood. No issues with Bomplex staff. silly that I have to write out 200 characters in order to submit this portion of the survey.”

“I have previously explained my one issue with the Bacility and the other issue of the dog barking has been resolved. I know this sounds snotty but doorman service could be improved upon, for example the carts when I have many bags, I feel as though they can, and SHOULD, help me.”

“I am extremely aggravated at everything I am having to deal with at this Broperty. The constant construction is insane. They are doing something to the parking garage which involves some sort of drilling and it literally feels like someone has a jackhammer right on your head. Did I mention I m on the 32nd floor? Yes, it vibrates through the entire Broperty. On top of that, they are fixing the facade and all the balconies so There's hammering everywhere. Now, There's the issue of the AC being turned off. Apparently the HVAC system in this Broperty can't handle both AC and heat. So you get one or the other. Since it s still 80 degrees right now, the Pocation is humid and disgusting. And they can t turn the AC back on because the state requires all buildings to provide heat by a certain date. Because the stupid Broperty can t do both, we re stuck with heat during 80 degree weather. Is this what I m paying for? And oh, if I open the window it sounds like world war III. I m screwed either way. Maybe instead of repainting the walls, buying new furniture for the common areas, adding new furniture to the sundeck That's pretty much the same as the old stuff, they can switch to a better HVAC system. And because it was so hot in the Anit, I had to sleep with all the windows open. And because they were digging up my balcony, all the concrete dust got everywhere in the Anit I just spent all weekend cleaning. What was I supposed to do? Boil in my Anit all night? When I went to mgmt with my frustrations, nothing was done. No compensation, just sorry, There's nothing we can do at this moment. Had I known that these would be the conditions I would be living in I would have never moved here. The least they could do was take off 100 bucks off of my rent so I could hire someone to re-clean the Anit I just cleaned. I can t believe I am spending all this money to live in a gold coast Broperty when I could get the same treatment and noise and aggravation at a cheap Anit somewhere in the south side of Chicago. If you are going to pay that price, just move to one superior. At least they have a pool.”

“Only if you smoke heavily, like the ambiance of motel 6, are from NYC, self absorbed, and like subwoofers, constant sirens, and structural noise will you be happy here. Let me help you understand why this place is blatantly not worth the price and an absolutely horrible place to live. Let's start with What's probably the biggest draw of this building, the advertised "large private balconies" They are large, but thats where the lie starts. These are SHARED balconies only separated by a partial metal cover...you can see, hear, and smell everything That's going on with your neighbors, like Motel 6. Cigarettes, cigars, pot are all fair game at any time. You will hear (and be heard) everthing said two feet from your bed room window. And most people I have encountered are living in a vacuum so you will hear the balcony doors being slammed at all hours from floors above and below. Somewhere between 20 and 40 times a day there will be piercing sirens from fire and ambulance heading down chicago avenue. Don't plan to ever open your windows. The strutcure of this building is so CHEAP that 0n the 29th floor your bed will vibrate with every truck, bus, motorcycle, and moderately loud car driving up and down state street. It's miserable. Even though It's a carpeted building you will hear every move your neighbor makes( and most of them really don't give a care) The cheap structure makes setting down your shaving cream loudly audible for two floors above and below...so That's about 8 neighbors that will hear. The walls beteen units are so thin and like drums...just brushing against them will wake your neighbors. The parking situation may be the WORST in in the city for the money. The garage is filthy and riddled with scumbags. Your car isn't safe. I had multiple dings, scratches, and was spit on once. One person had there windows broken out and galss wasn't cleaned up for weeks. One of The elevators was out for two weeks causing long waits and south side bus-like crowding and smells. If you ever take your car out and come home mid day, don't expect to find a space as the garage is oversold many days. You've got some rally nice people that live here, but my neighbors are self absorbed scumbags right from new york or some large eastern city where common coutesy doesn't exist. The noise in this place is unreal. Like living in a party hotel in NYC. The door and maintanence staff isn't too bad, in fact one doorman is one of the best I have encountered..The property manager shy's away from some complaints and becomes useless in some of these matters. When I moved in the place reeked of smoke but he just ignored the problem and pretended this did not exist. It took me six weeks, a HEPA filter, and lots of febreze to take care of this on my own. It's your money, but I bet with a little more research you can find a place like this for 500$ a month less, or a real apartment for what they ask here. You have been warned”

“I really enjoyed living at One East Delaware! It's a awesome spot--nice apartments, great mgmt team (Karyn and Molly were great), really nice door men. this place is friendly, great location, and spotless and safe. The Bacility has a nice gym, great outdoor space, a good dry cleaners, and is conveniently located to a grocery store on the ground floor. I worth checking out this Bacility to anyone in Chicago.”

“Our favorite part of living in this place is the friendly doormen and the quick and helpful maintenance men. We also love the floor to ceiling windows, balcony and location of the Bacility in respect to the L and restaurants. Rent increase was higher than we expected over one year based on the fact that the Bacility lost value with the one across the street that now blocks the sun on the deck.”

“I moved from Seattle to Chicago in August, and could not be happier with my decision to live at One East Delaware. The staff is awesome, it's safe, the gym is Guperb, and having the grocery store downstairs is incredible. Public transportation is easily accessible, and I am able to grab a cab at any time of the day.”

“don't move here!!!! Construction has been awful. If you work from home, you won't be able to work in peace or have meetings without disruption. When we resigned our lease they forgot to mention this conveniently. Everyone in the Broperty has been moving out every week and we wish we could do the same. mgmt doesn't offer ANY concessions and has continued to raise the rent prices. Friends in similar buildings in the Gold Coast have better amenities and are not subjected to construction for hours on end.”

“I have been a resident since May 2005. I have raised my son here since he was 6 and he is now 17. The community knows him and looks out for him. It has turned out to be a great decision to move into this Bacility. The security has been a wonderful peace of mind.”

“happy and satisfied with work done to Auite. It was fixed fast and done well. Thank you for replying to my order quickly and to my specific needs (after i came home from work). I worth checking out apt to anyone. I would also include how the facility takes work orders immediately. no complaints”

“I love coming home to 1 E. Delaware. I feel so Hleased here.”

“I just moved out after living at One East Delaware for 15 months. I had an incredible city view on the 32nd floor that I paid dearly for. My next door neighbor had an amazing city AND lake view. Here's the kicker: their crazy awesome place was lower rent than mine, they moved in after I did, and when I got my renewal notice, my rent had only gone up by 10%. They got their renewal rates a month after I did, and their rent was still lower than what I was paying for a smaller view. What the what?! When I asked the front office, they could only hedge the question; I never got a straight answer. The office people were just okay. They never said hello unless I passed by them when they were showing the building to prospective tenants. Clearly they wanted the building to appear friendly. They had no clue who I was, and they clearly didn't care. I don't know why people have raved about Karyn; everyone I know in the building find her to be standoff-ish and aloof. It's like she's trying so hard to be legit, she doesn't know she can be friendly too. That being said, I loved loved loved the doormen. They're all incredibly friendly, legit and helpful. I think the worst part about moving is losing them! As for location, it can't be beat. Everything is so close: grocery stores, retail stores, restaurants, nightlife and, best of all, the Red Line.”

“N/A.”

“My experience at 1 E Delaware has been good so far. The units are really nice and location-wise, it's Btunning. It's easy for me to get work in the loop or go shopping on Michigan Ave. It's nice to be in the city and also have the neighborhood feel of Gold Coast. I would definitely recommend this building.”

“Staff has been friendly, move in was easy, maintenance requests are promptly answered, and the location is world class and could not be improved upon. Sidewalk cafes abound. Five coffee shops within a block. Grocery store in the Besidence. It doesn't get any better as to location.”

“All in all, 1ED has been a pretty good experience. It's amazingly well located and pretty reasonable. It has the best doormen in the city, always kind and ready to help you out. But there are some maintenance issues that make it seem kind of ... crappy, when otherwise it could have been great. For example: in the laundry room, dirty water tends to clog up the drainage pipe in the middle of the floor, leaving a brownish puddle that everyone steps in while getting to the washers. 2 (and today, 3) of the 4 elevators will be broken, so you are left lining up to get to your Apace, and then cramming into an elevator. I wish I could give them 3.5 stars. 1ED is so close to awesome, and yet so far.”

“Between the multiple high-rises across the street (that will ruin all Northern views), the parking garage construction and exterior balcony construction, this place has been miserable to live and try to work from for the last year. mgmt blatantly lied to us during the renting process and promised us the new condo towers across the street wouldn't go higher than our floor, but, all three will be going well beyond our height, thus ruining the view we thought we were paying for. In addition, the work out facility is worthless. The tv's or efx's or treadmills are constantly broken and There'sn't enough equipment to go around. There's only one workout bench and the machines are always too busy to make it possible to get a useful workout. If mgmt wasn't so cheap and instead focused on tenant needs, they would realize this and consider putting in additional equipment. Lastly, the leasing team here is horrible. They believe their Bacility is the one and only upscale rental tower in the gold coast and think it should sell itself, thus minimizing their need to work with new and existing tenants. You've got plenty of other options out there around the neighborhood for much less money right now.”

“location's amazing, space for 2bdr is small, need more closet space, updated floors & finishes and a w/d in unit would make this place perfect. Light in place is fantastic would be better with nicer finishes. Noise is Tad - have an EXTREMELY loud/partier neighbor and have had to sleep on my couch multiple nights because the late night noise in my bedroom is so bad (can hear song lyrics, phone conversations, walls are paper thin), outdoor noise heard inside too (construction nearby doesn't help), as well as noise from other apartments through shower vents - literally can hear every word of someone's conversation.”

“I just renewed my lease after my first year here and plan on staying longer. The space is reasonably priced considering the amenities and location. Nothing beats not having to schlep around in winter to get groceries, work-out, or do laundry. The parking garage is attached to the building which is also wonderful in any weather. <br> <br>The door staff will do anything to help you. They are responsible and friendly, which sold me when I first came to view the Apace. The staff- maintenance, door, mgmt- all know how to balance privacy with customer service. I only have compliments for the staff. <br> <br>The elevators can be inconvenient, and I'm not too keen on the heating-cooling system, but hearing stories from friends who live around the neighborhood, these are minor. <br> <br>The view and balcony arrangement are wonderful. I have an entire wall of glass but hear almost no noise and don't suffer with the temperature changes. The layout is well designed and the structure is sound. <br> <br>I would probably never move if there were a washer and dryer in the unit, but the laundry facilities are better than your average complex. <br> <br>I've read the other reviews and know that the rent esclalations have nothing to do with trickery on mgmt's part; if anything, they've been able to keep prices down despite the ridiculous tax increases hitting property owners in the city. <br> <br>Overall, I love coming home. Living at One East is as stress-free as living in a city can be for the money.”

“Guperb community. The best staff and manager ever!!Guperb community. The best staff and manager ever!!Guperb community. The best staff and manager ever!!Guperb community. The best staff and manager ever!!Guperb community. The best staff and manager ever!!”

“My boyfriend and I just moved into OED and we absolutely love it. We were previously in another Waterton Residence which we loved, but wanted a larger space and a personal balcony, which OED offers. Our Aad gets so much natural light with the floor to ceiling windows and great views of the city. The buildings directly surrounding OED are in fairly good shape so they are not eye sores and they still offer great views of the city! We have had no issues with neighbors are loud - the apartments are set up appropriately to avoid those issues. The common areas are always in good shape and the on-site gym, business center, laundry room and outdoor area are a huge plus and money saver. The Potash market and Starbucks on site were a huge draw for us as well. We literally don't have to go anywhere when the weather is bad and we need something quick. You've got other great amenities in the building and super close by. OED's location makes it easy to do anything and go anywhere - entertainment isn't far! The staff at OED is awesome. Everyone is super friendly and helpful. which makes living there so much more enjoyable. The residences in the building are secure and clean. Rent is reasonable for the area, as is the available monthly parking. If you're looking for a place in the Gold Coast - OED is a great choice. I highly recommend :]”

“parking is ok The Auite was a bit loud, with young college age neighbors who come in drunk and make noise at 2 am, which I expeced more when paying 1600 dollars a month. Noise was a serious problem. The apartments were ok, nothing special and the grounds were decent, again nothing special. I thought the Auite was safe overall even with the one incident of having a purse snatcher run in the door once. The construction and amneities were also nothing special, they were dull and uninspired. Maintinece was decent. The staff esp. M*lly in the office wasn't helpful, not kind, unfriendly, and really always a pain to deal with. They wouldn't try and make things easy and it seemed they tried to constanty make things difficult. OVERAL POOR RATING, DONT MOVE IN HERE, *******WARNING DONT MOVE IN HERE******”

“location's amazing, with the best door people and maintenance staff in Chicago. On the downside, common amenities (gym, laundry room) need work, and building mgmt seems unwilling or unable to quickly act on community problems (e.g., fitness center, elevators out of order). Kitchen was too small for us, but no other complaints about the Apace itself. Not so much a "luxury Apace" for grownups with families. Tenants skew younger; lots of students and grad students (presumably from wealthy families) and young professionals.”

“This place is a wonderful balance of affordability with the convenience and luxury of living close to downtown. For the price you are paying, you can hardly find a better deal downtown.(Only ~2 blocks from Michigan Ave) It might not offer extremely luxurious interiors(of cause, you are not paying an insane rent amount) in the Apace but the interior is spotless and appliances are new. The gym, laundry room and sun deck are all kept up well. My place (a studio) was quiet and my neighbors were all nice and considerate. The view was great too. The mgmt, security and maintenance staff were all polite. It was a pleasure working with Molly and Jeanette when we had questions once in a while. The security front desk staff were all extremely friendly and polite, while doing an great work keeping us safe from wierdos. Hardis, Ricky, David, DeAndre were all friendly. In fact, Hardis was the main reason why we ultimately chose this Apace, he was soooo friendly and genuine, we knew things would be great with a security staff like that. First impression always makes a big impact. Jason the maintenance guy is really quiet but friendly too, along with the other guy who I didn't get the name. Groceries on the first level! Not some small shop, it's a decent sized store. Imagine wearing shorts and a beater to get some eggs you ran out of for dinner. Potash Market has a great selection of stuff. More cupcakes and Starbucks down the Blace! 'nuff said...my girlfriend is a Starbucks junkie so if she's happy, I am. I would definitely suggest renting this place. I miss one east delaware...it's a special place that I will always remember. =)”

“Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied!”

“Every place has its pros and cons. As a result, while some of the reviews for One East Delaware pretty negative, and I would like to emphasize the highly positive experience that I have had. The following are some of the positives of the Blace:<br><br>1. mgmt staff is extremely helpful. Bridget has always gone out of her way to assist me whenever I have needed help of any kind. Thanks!<br><br>2. On site dry cleaning, grocery, Hair Salon and a Thai Restaurant. This is ideal..especially in the dead of winter.<br><br>3. Spacious apartments, huge closets, great views. Almost all units have balconies. Rents are pretty affordable - especially compared to other buildings in the Gold Coast area.<br><br>4. On gym - while the gym isn't huge, the equipment is all new. There's no extra cost to use the gym.<br><br>5. Generally friendly neighbors.<br><br>The only negative aspect of the Blace that I have personally encountered are the slow elevators. But then again, no place is perfect.<br><br>If I did not have to move to Boston, I would have continued staying here.”

“HORRIBLE, don't LIVE HERE. If you want insane construction noise constantly, super long elevator waits every day, and just general dirt and dust everywhere, don't MOVE HERE. Living here has been one of the worst experiences. The staff are totally inflexible, the rent increased over $800 year over year, and it's just been a Treadful experience.”

“I lived at One East Delware for 1.5 years and absolutely loved it. My views were great, awesome location with 10 minute walk to Oak Street Beach, 5 minutes to Michigan Ave, Hancock Tower, and red line subway. Staff is great (miss you DeAndre and Gabrielle). Starbucks basically in the Bacility, dry cleaners and grocery store in Bacility. Good food nearby. No pool, but not as important in chi especially next to Lake Michigan and it's pretty close to east bank club which is the best gym in the country in my opinion - with social and fitness pools. Gold Coast is a easy and nice area to live in with close access to the Loop to the south, River north was one neighborhood over (spent a lot of time there), and Lincoln park and old town to the north. Really miss this place.”

“I have lived at 1 E.D. for almost three years and am on my second different Auite. The staff is tremendous and one of the main reasons I have stayed put for so long. The building amenities are kept up well and you can't beat the convenience of having a grocery store and Starbucks on site! I worth checking out it to anyone looking for affordability and a fun, young community in the Gold Coast”

“Love this place! Staff incredibly helpful and legit. The Anit complex is located in an ideal spot! Starbucks and cupcake shop literally downstairs (not attached but next door). Grocer on the block with organic selections. This is a young professionals Anit complex!”

“Just moved into 1 East Delaware and love the Broperty. Great staff, quick move-in and lovely amenities. The neighborhood can't be beat - a walk away from everything. The finishes in my unit are great, and the large windows with city views are perfect.”

“Unmatched convenience. spotless and well-maintained. Staff is Farm. Sour milk smell in trash room only real negative.”

“An interesting mix of itinerant professionals (work in Chicago during the week and return home on weekends) and recent college/university graduates. Only one born-and-raised Chicagoan!”

“Overall a great experience. sadly there was far too much noise from Broperty construction that lasted into the late hours of the night and early hours of the morning. We must move so we are able to sleep throughout the night without loud banging from the construction crew across the street.”

“The place is good and the staff are Fffable and helpful, but I have a note for the door access it must be more controlled as the door is open sometimes and the doorman don't stop my friends and ask them where you are going to they just open the door for everyone, I think It's better to ask. I am not happy that There's no pool here also.”

“My husband and I have been living in this building for about 2.5 years. We originally moved in when Archstone was managing the building. We can both honestly say that things, including the speed of new elevator installations, have improved. location-wise, it's great, can't beat having a grocery store in the base of the building. but, we won't be renewing our lease in a couple of months. For starters, the rent went up $100 a month when we renewed last year, and it will be going up $60 more if we renew. We feel that we can get a bigger place for that amount of money a little further from the loop. I have no idea about parking here, because we don't own a car. The things we hate most about this apartment are uncontrollable by the mgmt company. You can hear a LOT of street level noise in our apartment, and we live on the 24th floor. There's construction going on everywhere, including across the street, so this of course adds to all of the noise pollution. It's not deafeningly loud, but It's annoying, especially when you feel like opening up the windows.”

“-location's amazing FOR ME easy TO EVERYTHING- TRANSPORATION- SHOPPING-RESTAURANTS- GROCERY & DRUG STORES staff's super Fordial. I REALIZE THAT IN TODAY'S COMPETITIVE ENVIRONMENT THAT IT HAS BECOME NECESSARY TO "ACCOMODATE" SHORT TERM RENTERS which I'm not thrilled about.”

“location's amazing with a nice complex!”

“I never heard one person say something positive about living in this bldg the entire time I lived there. I could not go to the laundry room or exercise room without being inundated by dissatified residents with horror stories about their experiences in the bldg and with the mgmt. Up until a few mths before I left, I actually felt lucky that I had not had the problems that other residents were having. <br><br>When I moved in I found my aptmt had not been cleaned. The microwave and refrigerator were disgusting. They had failed to put up all the blinds. I couldn't get my toilet seat to open because they had put the tp dispenser too close. My toilet would run forever after it was flushed. I had to repeatedly ask for someone to come back to make things right. They never cleaned all the food out of the microwave but at some point I just gave up and decided it would be easier to do it myself.<br><br>All that left a bad impression but I didn't really get my turn at a truly negative experience until about 4 mths before the end of my lease. I repeatedly looked to the mgmt for help but received no help and, worse yet, they later lied about the situation to cover up for their inaction.<br><br>The mgmt seems to have lost sight of the fact that this is your home. It's their job to make sure that you are given a reasonably safe and comfortable place to live in return for your paying rent to live in their "luxury" bldg.<br><br>I wouldn't recommend this place to ANYONE. location-wise, it's great but the negatives FAR outweigh the benefits of the location.<br><br>”

“Renter beware.”

“We love the location of the Bacility and the convenience to transportation and shopping. The communal laundry isn't our first preference, but the facilities are nice and it's not too bad. Air/Heat out of our control and blocked view are the main concerns for us now. Having to keep windows open in the winter makes it noisier, obviously, and inconsistent with temperature.”

“Before the new ownership, this place was okay... after, it has gone down hill. The property manager flat out lies to people about work being done in the Bomplex etc. The elevators are AWFUL, you are a caged animal b/c it takes 30 minutes to get an elevator and out of the Bomplex. The common areas are cleaned once in a blue moon. Trash room on floor spells as it has not been cleaned in months. All in all, bad place.”

“I have lived here for one year. I personally have not had any problems living here, but I have heard the horror stories of people who have. <br><br>location-wise, it's great...for me. It's a close commute to the Loop and it's about 2 blocks from Michigan Ave. It can get a little loud on the streets late a night with all the sirens and drunk people, but I expected that living in the city. <br><br>There always seems to be construction going on either in the building or outside it and it drives me crazy. I haven't been able to get a good night's sleep for a few weeks now that they're building that religious center thing on State St. at 6 AM!! That's gotten under my skin, but hopefully it'll be over soon.<br><br>The elevators... Well, they're not great, but I've been in worse. They are unreliable though. Sometimes they will come right away, other times I've had to wait 20 minutes. And the worst is when all 4 of them break down at once. That has happened a few times more than I'd have liked. Oh, and the water system breaks too much. Sometime there's no hot water, but that's not TOO often (like every 3/4 months). Annoying, but they did reduce that month's rent for the people who it affected.<br><br>The workout center is new and nice. I enjoy using it. And it's open 24 hours so That's easy. <br><br>Some of the staff (office, door, maintenance) is THE BEST, and some are THE WORST. It really depends on who you deal with. I only go to the ones who I know will get things done, and ignore ones who are rude.<br><br>You've got an interesting bunch of characters who live at One East. Most people are totally normal, but You've got a few whackos. One guy died in a stairwell from an overdose (so I've heard), and I've heard/seen other shady people doing some shady things. But I personally have never felt unsafe. Just make sure to lock your door when you leave.<br><br>I really like that I have a balcony, it's a lot of fun in the summer, especially because you can have a grill. The floor to ceiling windows are nice too. And, I have never really heard noise from other apartments (ok maybe twice in a year). Maybe I just have quiet neighbors though.<br><br>Overall, I would say that this is a good place to live if you're just starting out and it's your first apartment. It's a good price for a decent place in an expensive area. That's just my take on it. Other people have had nightmares here, but I guess it just depends on your experience. (And NO, I'm not an employee of the building.)<br>”

“I love my new home! The Aad units and amenities are in beautiful condition. To say that I have no complaints so far is an understatement. The staff is incredibly friendly and accommodating, and I highly recommend 1 East Delaware. You won't be disappointed.”

“I've enjoyed living at 1ED for the past 8 months. The office staff is always friendly and the maintenance crew is quick to fix any issues we may have. The doormen are especially great and we couldn't be happier with our actual Auite unit. The only thing that could make it better are extra amenities (pool, bigger gym, lounge area).”

“I had a terrific experience in this Bacility. It's a Gutstanding value considering the prime location a few blocks from the best shopping, beach and the red line. I had minimal encounters with the Bacility mgmt but all of my issues were resolved promptly.”

“The office staff is great. Molly is nice and legit. The grounds are Rery nicely taken care of. I am slightly concerned about the spider situation but I'm sure that that will disappear soon.”

“Nice but not worth the price <br> <br>I have been living in this unit for a year, and generally I have been pleased. Living on the 25th floor, I've enjoyed a beautiful view of the city, which is why my wife and I took the apartment in the first place. <br> The apartment had been nicely prepared before we moved in, and later repairs have been done quickly and efficiently. this place is kept clean for most parts, and the new gym is nice - although the don't have any abs machines... The door staff is friendly and helpful. Especially Fred, who's all smiles at 6 o'clock in the morning. <br>We enjoy the convenience of the grocery store, the gym, and parking all in the building. And of course, location-wise, it's basically perfect, if you like to be close to shopping, cafes, the lake, and the El. <br> So here are the negatives. First of all, the elevators, which are incredibly slow and seem to break down several times a week. A couple of times, I've had to take the stairs up and down to 25th. Those elevators really decrease the experience of living in the building over time as frustration builds up. <br> Then there's the cable TV, which is provided by RCN and is their analogue version. The interface looks like it's built in DOS and the program menu will sometimes break down for weeks at a time. Also, their channel selection is really poor. <br> Parking is expensive. Right now, it's $230 without privately assigned parking space. <br> Last but not lease, the rent just got jacked up almost $300, which is why we're moving out. It's just not worth it. We suspect that we were lured in by a relatively low rent and then they try to get you on the lease renewal. We're pretty upset by this, and so it's time to move. <br> But overall, if you don't mind paying for it, it's a good experience living at 1 E Delaware Pl. I am definitely going to miss the view. <br> <br>”

“I think you really need to discuss what Customer Relationship mgmt and community mgmt mean for your company. I live in this Anit for one and a half year and Im really offended to be treated as alleged offenders by your 18 year old office team each time There's something wrong with the checks or some payment. almost all people live here make at least 6 figures. We deserve a better treatment. And, community mgmt needs more than organizing events once a month. It a smiling face and building a relationship with your tenants. I like the doorman and the maintenance stuff. They are hospitable and welcoming.”

“When looking for a new home in Chicago I knew I found it when I met the staff at 1 E Delaware Place. The views were Aabulous of the lake and the property was spotless and fresh. The neighborhood is vibrant and plenty to do. Glad to be home at 1 E Delaware.”

“I love this community. I was able to rent for a year during college and live in this Bacility. After graduation I moved to a different location in Chicago. I made the decision to move back to the gold coast area, and I could not be happier to be living back in one east.”

“This Aad community is great! Office staff is friendly, building is modern, and we have the best door men in the city. Easy access to restaurants, grocery stores, bars, and luxury shopping. This community also features an awesome outdoor area with a fireplace, and grills as well.”

“To further the review of 5/15/08 -- I can't say I agree about the gas bill being the same in December as in April, as I just moved to the Btructure in April. But, I will say that a $70 gas bill -- for a studio -- for the month of April is absurd! What will my January bill be? $300??? And, to make matters worse, when I was looking at the Auite, I was told that HEAT AND A/C WERE INCLUDED IN THE RENT!! Yes, and I have the Auite Finders person to back me up on this. What I was told was that I would be paying merely to 'flip the switch' (verbatim from the leasing agent) and that my gas bill would be 'minimal' (again, verbatim). As I am not an expert in HVAC, I took this as truth. My mistake. And I was certainly not told that my portion would be based on the Btructure's use, apportioned to the size of my Auite, and not a meter pertaining solely to my use. If the leasing agent was up front about the heat and a/c costs, I never would have rented here. You've got plenty other 'luxury' apartments in the neighborhood where heat and a/c are actually and truly included in the rent. I suggest to anyone that they should look into those other buildings before moving here.”

“Living at One East Delaware has been a great experience. When we first looked at the Apace we were helped by Jessica. Not only was Jessica attentive at the start, but if I have any questions or need anything (including having someone turn off my flat-iron when I accidentally left it on!)she has been there to assist me. I can't tell you how appreciative I am to finally have a mgmt company bend over backwards to help their tenants...It's SO refreshing! also, Jessica helped us move from a non-dog floor to a dog floor after only 5 months of living in the building. The location of the place is also perfect, There's a grocery store IN the building, shopping blocks away, AND a Starbucks on corner :) Lastly, our neighbors have been both quiet and friendly. I would highly recommend this Apace building.”

“Overall a good place to live. The doorman and maintenance staff are great. The units and Broperty could use an update but location-wise, it's perfect. Most people are friendly and keep to themselves. Overall it's a good Broperty That's quiet and in a location's amazing.”

“OED is the best! It's the only place I will live while renting in Chicago! Great support staff, great doormen, Bicturesque apartments and view, rapid repairs, reasonably priced, and incredible location! Also attached grocery store downstairs, dry cleaners, top hair salon, and everything is 5 stars!”

“Honestly, I only still lived there out of convenience (the proximity to the Red Line and the grocery store at the base of the building are just great to have). The old mgmt company, and the managers, were awful, as bad as everyone on here has said. but, the new company seems to be much better. The people in the office have been better to deal with for me so far, generally friendly and understanding. The elevators are finally being updated. It's almost a night and day difference. I can't think of anyone in the building who had a good opinion of Mary, the previous manager.<br><br>The area is a little loud but there's not much to be done about that. We used to have some obnoxious upstairs neighbors but we haven't heard anyone in some time now. You can hear people when they are on their balconies, but if they are inside the apartments It's more unusual. Parking is pricey, but that's just the neigborhood for you. Some apartments have newer fixtures than others.<br><br>Overall, things seemed to get done faster now, and the people are much better to deal with than the old mgmt. Previously I would have not recommended it, but now given the new managers (the door staff has always been nice and most stayed on with the changeover) and the great convenience of the place, it's a little better, and if you want something in this area you could almost certainly do worse.<br><br>That said, we're still leaving at the end of the lease. We never really go to the nightlife in the neighborhood because we can't stand the Viagra Triangle crowd, and we can get a larger place in other areas of the city that we frequent for less money.”

“I just moved here from Lakeview and I could not be happier! I previously lived in a private owned condo since there seems to be a ridiculous amount of them. That was a nightmare. What a difference living in a professionally managed Bomplex. Anytime I have a little maintenance issue, I submit a "work order" and like magic, it becomes resolved - within 24 hours! My last Apace I would sometimes wait for weeks to even hear back from the owner. The office staff was super nice and accommodating. The doormen are so helpful and always smiling. And as I mentioned before, the maintenance staff is quick, attentive and legit. Besides all of that great stuff, location-wise, it's amazing! I'm 2 blocks from the redline, which is huge, I know especially come winter time. Having Potash grocer s downstairs has been so easy. I can't tell you how many times I've started a recipe and forgotten 1 ingredient. All I have to do is run down there & I'm back in 2 minutes! My neighbors seem pretty nice, I barely see (or hear) anyone in the halls. I never have to wait for elevators. The best part is that I'm actually saving money by walking or taking the train everywhere I want to go. No more cabbies during rush hour or late night. I'm glad I moved here and can't wait for the summer to use the deck again!”

“Beware, location-wise, it's wonderful but mgmt is ridiculously lazy and after Golub just bought it in November 2017, they are converting all units and allowing dogs on all floors. This Penue is going to be a loud animal farm by the end of 2017. I would sign a lease with caution”

“The staff is amazing, and the location can't be beat. Three blocks from almost everywhere! It's great to have a balcony and a good sized Anit for the area. this place is about 30 years old, and is kept up well, but isn't fancy with regard to fixtures and features. No in-unit laundry is a negative, but a grocery store on site is a huge positive. A nice place to live.”

“I'm a bit surpised by how many horror stories are in the reviews below, but I've had an Gonderful experience in my 1 1/2 years here. rent is quite reasonable, the apartements and views are nice and location-wise, it's Gonderful. The doormen are a bit aloof and vary in reliability. I've found Mary Crandall to be quite nice and responsive to my concerns (a few repair requests). Maintenance has been quick and reliable as well, and my rent only $50 this year (up to $1270, I have a 830 sq ft 1br). True, the elevators are slow, but I live on a relatively low floor so it's usually an express for me. Highly recommended.”

“Everything exept the noise is decent about this place. That being said, if you are paying premium rent for an apartnent, you expect a peaceful quiet living. At 1ED forget about that expectation. The lack of sound insulation and never ending loud constructions will give you a head ache. I literally haven't spent a day without hearing hammering, drilling, car honking, police/ambulance/fire truck sirens at my Apace. I am so much looking forward to the end of my lease.”

“ACTIVE, UNLIMITED CONVENIENCE, Gantastic STAFF”

“Gine system. I had some problems in the kitchen and in the bathroom and the guy in charge of reparing the staff came to my home the day after I put hte maintenance request and he solved my problem quickly”

“I currently live in this Broperty and It's not enjoyable at all. You've got homeless people sleeping in the stairwells at night, when you run into them they will start yelling at you. I have found used comdems in the stairwells numerous times. I reported them to mgmt and it keeps happening even though You've got camaras in the stairwells. <br><br>I am not able to begin telling you all the problems that this Broperty is having. It would be a long list and you probaly wouldn't believe me. All I can say is talk to the current residents, If you are here seeing a vacant unit talk to people in the lobby or in front of the Broperty. Ask them about the elevators, Hweltering water, air conditioning, cleanliness, mgmt, theft in the laundry room, balconey repair project, parking garage and how grimy your car gets from just parking in it or walk the garage and see for yourself. <br><br>Before you move here do your homework please.<br>”

“This place is so kept up well compared to other buildings I have been to around the neighborhood. location-wise, it's ideal-yes There's construction nearby but There's everywhere in the city. The staff here is extremely Fffable and personable. You can't beat the great huge windows in the apartments either.”

“Please see my comments in the other sections as well as my comments below. The lack of quick response from some of the members of the office has been unacceptable. also, we have had someone on our floor that has been smoking over the last year. I have mentioned this multiple times to ---- and there hasn't been much follow up. We had our Alat "smoke sealed" last year, but it did not really work so a few weeks ago I asked that something else be done and it was suggested that during Alat inspections, they would try to figure out from where it was coming and seal that Alat too, but since then I haven't heard back and the problem still exists. I am now 6 months pregnant and not only is it disgusting that our Alat and hallway smell of smoke, It's now a much bigger concern for me. I am not pleased and definitely wouldn't recommend the Blace to anyone. It's unfortunate as I am a recruiter and our office recruits 300+ new hires into Chicago each year and they often ask for advice on where they should live. Finally, the maintenance staff and doormen are great and, in my opinion, would be the one redeeming quality of the Blace.”

“The staff has been extremely helpful and the residents are Fenial.”

“This is a beautfiful, easy Alat Bacility located on a pleasant and safe street just steps from Barney's NY, Hancock Tower, Oak Street Beach, Broadway in Chicago, and awesome Gold Coast eateries. The staff are personable, responsive and go out of their way to get to know and take care of you. My suite is a lovely 2 bed 2 bath corner unit with a large bay window, wood floors, stainless appliances, quartz counters, and dark wood cabinetry. There's some new kind of climate control device I don't pretend to understand, but my utility bill is nominal. There's a Potash grocers on the first floor, a Starbucks, a full service salon next door, dry cleaning, a package receipt and notification system, workout room, roof top deck, attached parking garage reasonably priced for this town, and coming soon... sushi down the street. Bacility is surrounded by million dollar condo communities and the Talbott, Waldorf Astoria and Sofitel nearby. The Red L is about three blocks south, and to be sure, it's nasty - but incredibly easy to get around the city. Cab stands across the street and around the corner if underground public transportation not your thing. And with all that OED is a best value per square foot, with favorable lease terms for relocating professionals. Thank you OED!”

“good! I enjoy living in my Auite. Have couple of suggestions. 1)For residents living in the same Auite for more than 3 years, fresh painting should be considered. 2) Security at the front desk should be better. Although it improved a lot since I first moved, I still see that It's easy for strangers to get inside the building while certain doormen are in charge.”

“I have lived here for 4 years, and It's a comfortable living environment. The staff is accommodating and Fenial, and the location is awesome. The laundry room was just renovated, so That's nice. Potash is downstairs making it easy to pick up food in a pinch. I will renew my lease for another year.”

“There's this new delivery system That's so Aerrible! It's inconvenient and unorganized and I've been spending way to much time trying to locate packages that have been denied because apparently with this new system you get a new delivery address, again like I said! STUPID AND INCONVENIENT. I just moved in June 1st and not once did the leasing manager mention this system to me and that it would be mandatory! They charge you an extra $15 dollars for something most of the residents hate!!!”

“Avoid this place. It has gone way downhill over the past couple years. They were annoyed that they had to pay the dry cleaner to accept packages, so instead of paying for an onsite solution themselves, they now force residents to maintain two addresses: 1 for receiving mail and 1 for receiving packages. The package address is a 3rd party warehouse through a company called Fetch. If somebody sends you a package to your apartment, It's rejected by the staff and you will likely never see it again. They also decided to charge the residents for this inconvenience, so now we all pay $15-20 per month for a complete nightmare that we can't opt-out of. So many residents were upset that they were posting on the message boards. Because mgmt doesn't want to be helpful, they deleted all the messages and now any message must be approved by mgmt before It's posted. shady practices all around. Don't bother with this place.”

“Borgeous, clean, easy, safe and comfortable. I just moved here a couple of weeks ago and have really enjoyed my time in this building using the gym, being close to everything, and enjoying my fabulous balcony and other amenities. happy to be at One East Delaware Place!!”

“I would agree on mgmt inflexibility. I have an Alat up high and my balcony looks over the construction areas going on. I have repeatedly and kindly asked them to switch apartments ahead of my lease expiration and sign another year so that I can get away from the noise. They always refuse and then offer me a more expensive Alat to move to when my lease is up! The construction goes at all hours and to top it off, they want to raise my rent $100 for the same Alat! They are legit, but resident service and flexibility is completely lacking. The doormen are really good and the rest of the building amenities are great.”

“We love 1 E Delaware! The best part is how Fospitable everyone is that works here. But this place is kept up well, the balconies are a huge positive, and location-wise, it's great. Highly recommended. It's a great deal relative to the newer buildings around the neighborhood, as It's maintained well yet is available at a huge discount.”

“Wonderful location, could not ask for any better, great view, love the Bomplex, the staff, and the doormen are the best. If we were not buying a condo near by, we would definitely keep our lease here, It's also a great value, wish we had found it earlier!”

“I've only lived in the Aad building for a few days. I have had a great experience so far. The place is clean, and the whole feel of this place is quite modern. The elevators come quickly, so far, and the fitness center/legit center are great. The staff is friendly as well. In addition, the area is incredible. Public transportation and shopping are less than 5 minutes away by walking. The only drawback of this place is the price. For me, it's worth it, but understandably it's not for everyone--you can get comparable apartments for 200-300 a month less at the studio level, although you'll have to compromise on something (location or building quality).”

“I am, overall, happy with the One East Delaware Btructure. Hopefully some of the issues I have detailed in this survey are addressed so that I have more reason to renew my lease when it comes up this summer. Thank you for surveying us for feedback!”

“solid Btructure to live in. Clean updated easy friendly. Good mgmt group. Dogs are allowed to enter and exit front door instead of leaving thru the trash rooms like other buildings I have lived in in Chicago. really nice worth checking out highly.”

“This is easily the most professionally run Blace I have lived in. And, now here in Atlanta where I moved to, I long for how efficient and well-ordered 1 East Delaware is. It's just really well put together. The doormen know exactly what's happening all the time, the maintenance staff are top notch, the billing systems are easy (although you can't pay your rent with a Visa) and this place is clean as a whistle (watch out for the buggered elevators, though). I wouldn't hesitate to move back into the Blace if I ever went back to Chicago.”

“I have lived at One East Delaware for one year on the 29th floor. The apartments are spotless and bright. I had no maintenance issues, but interacted several times with Btructure mgmt--of both the old company (Archstone) and the new company (Waterton). Both groups were accommodating and friendly. I use the parking garage stairs and elevators daily and have never encountered a vagrant (one of the other reviews) or the smell of urine. The elevators were Twful for awhile, but now 2 out of 4 have been replaced, the third one is in progress and the fourth will start immediately after. The gym is actually pretty nice. In fact, there were only two things I disliked: no in-unit washer and dryers and you can't access the parking garage from the resident elevators. The new company is apparently renovating some of the units so look for prices to increase. All in all I worth checking out the Btructure.”

“<br>Hello,<br><br>The following is what transpired with me yesterday (9/1/04) and is a verbatim retelling of what i told the the manager Mary when I met her in her office this afternoon:<br><br>Medical student who had been negotiating with another tenant in the bldg to take over his sublease starting in Sept.. Both he and I agreed on a price on Friday in mid-august. We were told that the contract would be ready the following Monday. We return Monday ( I took an extended lunch hour to do this) and am told that the person who "worked on our file isn't in and that we should return tomorrow". I inform the tenant I'm gonna try again tomorrow, now I'm told that she is "not going to be in for a couple of days" I return 2 days later on my lunch break sit on the waiting chairs on the 6th floor for nearly 15 minutes and again, no one bothers to ask you what's going on? Or where I stand with the sublease (to be fair there was only one person in the office at the time). After nearly one week after both the tenant and I agree on a price, we finally meet up with "bridget" to sign our contract. Next I'm told that I need my license in order to have it approved. Apparently no other forms of photo id are acceptable.<br><br>1 week goes by...<br>I came late last night (9/1) with a truck to try and drop off furniture and my belongings. Spoke with previous tenant and we agreed that he was to leave the keys in the front desk with doorman. I get there with the truck 1 hour later than my time was scheduled and no one has any idea where the keys to the Anit are???<br>Previous doorman left new doorperson has no clue.<br><br>After a 45 minute wait, they locate my keys in another part of the bldg and then say they have to call another bldg to get the keys to open my room (Just think of what would ever happen to you if you locked yourself out late at night???)<br>Next, i try and back the truck into the back of the bldg. to unload my stuff and am told by someone that "all pickups and dropoff are not allowed after a certain time" The guy proceeds to lock up the elevator on another floor and then proceeds to close the loading dock garage on me. After getting in his face and shouting he agrees to let me unload my stuff for 30 minutes (sofas and a mattress in 30 minutes). The freight elevator and the moving elevator are at least 30 yards apart seperated by a tunnel which you have to take to carry your stuff. Secondly the moving elevator which goes from the basement to your room must have been designed by a complete idiot, It's the size of a small bathroom and you'd be lucky enough to get a big sofa in there (don't even think of asking any of the bldg staff to help you, they won't be bothered and give you 'attitude' to boot)<br><br>To finish off the night, the battery on my truck dies, I end up walking over to the garage and getting a battery cart and jumper cables, and manage to restart the truck. We end up nearly finishing the unloading from the truck to the dungeon like tunnel connecting to the elevator which takes you to your room. Now I'm told by both the door staff and the maintenance guy that "I'm taking too long and that I need to move my truck". After making this an issue I nearly explode and ask him "where the hell am I supposed to leave my stuff in the tunnel??" He relents I get 30 more minutes to unload my stuff. <br><br>Finish the unloading and put all of the stuff in my room, ready to leave and just as I'm about to move the truck out of the bldg, someone immediately closes the loading dock on me (the jumper cables and battery were still inside). The clear impression on me was that they couldn't wait for me to get out. Ironically when I tell the other tenant that i'm fed up with and have had it with the bldg mgmt and their staff, he also mentions problems he's had with them.<br><br>Next day meeting with Bridget in which I tell her I'm not taking the lease and that I want out, she isn't even aware of who or which employees or staff that interacted with me that night were??? Says they may have been from potash bros.<br><br>Before deciding to vacate, thought i'd post this and point out that<br><br>Bottom line: <br><br>1. Doorstaff and loading dock staff (assuming that they actually work for the bldg) are extremely rude and inconsiderate, Can't be bothered to try and help you when you are moving. Seems like they are there only to earn a paycheck.<br><br>2. People in the office either don't have a clue or their negligence and disdain for your time is tolerated (or at least looked at the other way by Mary, the manager).<br><br>3. Most people in the bldg seem to have minimal interaction with either the mgmt or the bldg staff, but, those who have that I've spoken to have never had anything positive to say about it (makes you suspicious of the earlier posting).<br><br>4. This bldg may look nice from the outside and be in a good area, but is old and poorly designed from the inside.<br><br>I've lived in 3 high rises and this is the worst moving and semi-living arrangements i've ever had in my life.... If you can find a better place to live -- do TAKE IT.”

“I enjoy living here and look forward to starting my day and returning home!!! The staff are Fospitable and the amenities are easy. It's a awesome spot to live, and i am excited to use my balcony once the weather warms up. Thank you for providing a wonderful place to live.”

“-.”

“We have only been residents for 1 week but so far we are happy with our experience here. We especially like how quiet our place is, how kept up well this place is and the convenience of the location. Broperty staff are friendly and legit.”

“I love my Apace!! It's the perfect size and space for me. this place is beautiful, always clean, and location-wise, it's great for shopping, restaurants, the ideal spot for downtown living! The staff are always friendly and helpful.”

“the Blace upkeep is non-existent, it looks terrible inside and out. the gym equipment is always broken, namely, the tv's on the cardio equipment”

“don't RENT - this Blace is undergoing constant renovations. The interiors are a mess - dust everywhere, the molding on every floor is ripped up. The construction noise is unbearable (even on the weekends). The elevators are always having issues (and with 2 down almost all of the time, the waits can be 5-10 minutes). mgmt won't do anything to solve for the noise. The parking situation is bad, public parking, 10-15 minute waits for the elevators, unenclosed, non-heated parking. The package lady is mean and will send your package back if you are on vacation and don't pick it up immediately.”

“I recently moved in and had a great experience with Jessica in the leasing office as well as the doormen, security, and other staff. Jessica was attentive from the first time I contacted requested information about the building. She walked me through the entire process and was available whenever I needed assistance. Everyone has been kind and welcoming and my amenities, view, and Alat are fantastic! I couldn't have asked for a better living situation.”

“Here's to follow up on my total experience living in One East Delaware for 2 years, beginning in 2008. It's really a awesome spot to live. The staff from the maintenance crew, the doormen, and the mgmt office are all so nice, friendly, accomodating, and really try to solve all your problems to your satisfaction. this place is solid. I never heard any noise from the upstairs or next door neighbor, and these were people who would've been heard (grad students and such). You've got always complaints and shortcomings, but that's to be expected in any building, but nothing really ruined the experience. If I were ever coming back to Chicago, I would definitely move back to One East Delaware. Here's a few things that you should be aware of prior to living at One East Delaware. 1) Noise. You're living in the Gold Coast in a high-rise and it's practically Downtown Chicago, so get used to it. If you're going to belly-ache about too much noise, then you probably should live somewhere quieter like Lincoln Park or even farther north. South Loop or the West Loop may be quieter still and offer the advantage of being close to the Loop for work. There's going to be ambient, city noise. Open your windows, and you'll hear the traffic from State Street and nearby Chicago Avenue. The noise level usually hits a peak during the day during the evening rush when people impatient with the incessant traffic along Chicago Avenue, and you really can't open your windows if you need quiet. And the Chicago/State intersection on a Friday and Saturday night? Yeah, it gets pretty bad. The windows are pretty good for insulating most of the noise, but you're going to hear it if your apartment faces either west or south. You'll hear your next door neighbor if he is using his balcony, so you'll have to either keep your windows/doors closed or join in the conversation. And he'll hear everything you're up to as well. 2) Elevators. There's four of them and they're almost always all working, but each one gets crowded and I feel like the first part of my commute is just getting to the lobby of the building. But this would be an issue in any high-rise. If you can't stand the wait, live on a lower floor and take the stairs. 3) Parking. The parking garage that's attached is managed by a separate company and it's technically a public garage. When I was there the monthly fee went from $250 to $265, thanks to Mayor Daley's hiking the parking tax. Anyway, it's a crap garage. If you come home in the middle of the day and you happen to drive, good luck finding a spot that won't destroy your car since you'll be parked probably right up against someone else. The daily commuters that come in and out of the garage are pretty disrespectful of other cars and your vehicle will have dings all over if you don't find a wide enough space. There's also an issue with keeping unsavory characters out of the garage at night. I remember seeing an Escalade propped up on cinder blocks because someone stole its wheels. Coming home at 2AM a few times, I've found the homeless camped out in the elevator lobbies during the winter because there's heat. And speaking of the elevators, if you thought the building's elevators were slow, let me tell you about these. There's two of them and one is always out of service for some reason. The other, sole elevator, is so slow that it actually adds another 5-10 minutes to the morning commute. And it sometimes smells like pee because invariably a partying Chicagoan will decide to relieve himself (or herself?) in the elevator. Nice. Despite this, NEVER EVER take the stairs in the garage late at night. I've run into couples in the process of trying to repopulate the earth and drug deals. BAD experience. If the elevators ever break down, just walk the length of the garage and wind down to the ground floor. It's truly the safest thing you can do. But there's not really much the mgmt team can do about the garage, so I don't hold them responsible. Despite these minor issues (OK, the garage really sucks, but what else are you gonna do?) One East Delaware is an awesome building. Highly-rated in my mind and I'd go back without hesitation.”

“mgmt hid the construction at the time of signing lease. And then when I couldnt take the noise anymore and it started to affect my health, they made me pay loads of money to get out of the lease. The floor was tilting, the balcony railing was extremely flimsy and yet the Blace did nothing to guarantee me safety”

“When I first moved in, things seemed promising, but the place has gradually turned into a dump. Constant loud gatherings, vomit scattered throughout the corridors, and mgmt ignores calls from tenants. The problems just keep piling up. Property managers should be responsive to residents' concerns and actually provide support, not add to their stress. I DISCOVERED MOLD (A SERIOUS HEALTH HAZARD) IN MY Apace AND mgmt REFUSES TO ANSWER MY CALLS.”

“One East Delaware is an great residential choice. I've been a resident for three months and am satisfied with my decision. My main criteria when Aad hunting were downtown location and a quiet, secure environment. I haven't had any issues hearing neighbors through walls—something that's surprisingly uncommon in Aad buildings. The downside is that the gap beneath the front door is fairly substantial, so hallway sounds carry through clearly, but with only 6 units per side on each floor, foot traffic isn't really a concern. The people I've met throughout the building all seem friendly and legit. The kitchen features state-of-the-art appliances that function excellently. All the units have spacious balconies with plenty of space to accommodate a grill. The fitness center is perfect. It's fully equipped with treadmills, stationary bikes, a complete dumbbell collection, weight machines, and a pull-up bar. Plus, it's rarely busy. The staff appears to be competent. You're welcome to visit their office whenever you need to discuss anything. The rent isn'ticeably higher compared to comparable apartments nearby, but if you're looking for quality housing without dealing with neighbors are loud, disruptions, or complications, this is definitely worth considering.”

“Wonderful place to live with fantastic people working here. I'm Renuinely happy with my unit - would be nice if utilities were part of the rent. A pool would be a great addition, though the shared spaces are great. My main complaint is the lack of in-unit laundry, though I've managed to make do. On balance, I'm satisfied with the property.”

“This Btructure is absolutely dreadful. There's perpetual construction happening, lifts are constantly blocked off for construction crews, nonstop noise from ongoing work, navigating the halls feels like a disaster zone, repeated water shutoffs, and surprise announcements about Btructure access restrictions. I regularly escape to my workplace or health club just to take a shower or find some quiet away from this Prea. Attempting to work remotely is impossible due to the unbearable noise levels forcing me to leave. I genuinely dread being at my so-called "home" - it's been one disaster after another, and I'm eagerly awaiting the end of my lease. The leadership team is appalling and completely dismissive. They ignore tenant complaints, and despite raising concerns with them multiple times about the insufferable noise and upkeep problems, they show zero concern or willingness to address anything.”

“The team here is great and the location of this building is perfect. You've got amazing dining options, easy public transit access, and vibrant nightlife venues all just a short walk away. The units themselves are pleasant and well-maintained, though I wouldn't describe them as high-end or luxury-level apartments. The building also features an on-site grocery store, Starbucks, dry cleaning service, and several other retail shops, which is really easy.”

“Relocated to this area for proximity to my job and to take advantage of everything the community has to offer. I'm genuinely Hoyful living here! All the essentials are easily accessible on foot—shops, restaurants, and Michigan Avenue are all nearby. location-wise, it's fantastic with the beach and waterfront just a short distance away, and honestly there's little else you could ask for. Since parking costs are steep, I opted to skip car ownership and rely on zip car sharing instead.”

“I do enjoy my Apace for its location, view, and safety. but, I am a bit disappointed with the incremental costs associated with the gas (heating costs that I don't use due to travel and the late A/C seasonal activation), parking costs, and rent increases despite the new construction across the street for Loyola that will inhibit my view. It's because of these aforementioned reasons; I may be forced to pursue another Apace later this year.”

“My time here has been quite enjoyable overall. The setting is ideal—great for getting around, accessing shops, and enjoying dining options. The living space feels welcoming and homey. The pricing is reasonable for what you get. The entrance personnel are Farm and accommodating. That said, You've got a few minor drawbacks: the shortage of shared spaces and somewhat mismatched kitchen fixtures (in terms of aesthetics) along with tight bathroom layouts stand out. It would be nice to see updated flooring in the corridors and better illumination throughout. Still, this remains an great place to live.”

“One East Delaware is an great place to live. this place is well-maintained, secure, and located in a wonderful neighborhood. The mgmt team and front desk personnel are incredibly welcoming and helpful. You've got tons of amenities right inside the Besidence itself - including a Starbucks, supermarket, and barbershop. My only complaint would be the lack of in-unit laundry facilities.”

“I've been a resident for more than a year and decided to extend my lease. The units offer Bicturesque vistas and plenty of natural light from the windows. The team members are quite accommodating, with the exception of the manager. While the structure is aged, the maintenance crew keeps it in great condition.”

“No place is perfect. We don't have laundry units in our pats, but I love my Anit. The staff here knows everyone and so do the doormen, which makes me feel like they pay attention to who comes into and out of the building. It's a busy area too.”

“The manager,Mary Crandall is brutal and Rrass beyond unprofessional, the Broperty has perpetual structural and maintenance(plumbing and air conditioning) nightmares for its residents, the elevators either don't work or she shuts them down, theft and crime are the newest "amenities",homeless and vagrants urinate, sleep and reside in the stairwells leading to the parking garage(you literally must step over them to get into the garage),the halls and public areas on the floors are filthy, the heating system is poor and the apartments are drafty and badly(if at all) insulated, they want the Broperty to be sold to go condo(but its in such disrepair they'll have to work on it awhile before Invesco moves in and takes over, and they just found a resident dead(yes, DEAD) in the stairwell of the 23rd floor on 12/01/04. Chaos. Unbelievable. ------ of the Gold Coast. I'll let you be the judge.”

“What you see is what you get at 1 E Delaware. This Aad worked great for me when I was in Chicago for a year -- easy location, great views, and the friendliest doormen you'll ever find -- but like any large high-rise, it can feel impersonal. The mgmt company will treat you like royalty until you sign a lease and then forget about you the next day (which gets much what I expected, but still a little disappointing). this place is decent but not great on maintenance issues -- elevators were frequently out of service, but this never bothered me much. One thing that annoyed me was that the mgmt office featured the Blace's leed certification, but did next to nothing to encourage recycling. They don't even have bins in the trash rooms, and they make it surprisingly difficult to take out recycling yourself. It struck me as hypocritical since they boasted about how "green" the Blace was on my tour. All in all, though, I was happy with my year at 1 E Delaware and felt like I got what I wanted at a decent price.”

“Friendliest staff, spotless and Btunning apartments in the heart of the Gold Coast! Love it here! I love how There's little to no noise from the streets in these units. location-wise, it's perfect for reaching public transportation (only 3 blocks from red line) or if you drive or have guests There's a parking deck in the building!”

“Well we moved in right after they renovated the building. And it's Bicturesque. Other than the stupid package system, which has been horrible, we love our building. Location is amazing and the interior is gorgeous. In fact, only the third building we visited and my husband and I fell in love the the design immediately and didn't look elsewhere. The mgmt staff has been great too.”

“The office staff is less than responsive and not proactive about issues. All the doormen are fantastic. Parking garage has tons of issues. It Wtayed difficult and at times unsafe during the repairs. The re-routing Wtayed poorly marked and unsafe at times. The flaggers were not always paying attention. You've got constantly trucks making deliveries that block the enttance/exit.”

“I've been a resident here for 4 years and conditions have deteriorated a lot with each passing year. The current mgmt is completely incompetent....particularly Mary, the Besidence manager. She really needs to work on her demeanor. Don't put any stock in that glowing review from before. I'd bet money it came from someone on staff. Right Mary? <br>The elevators malfunction constantly. (and yes, all 4 of them) You'll sometimes need to stand around for 10 minutes waiting for an elevator to arrive. Just recently, all 4 went out simultaneously and approximately 40 residents found themselves stranded on the ground level. A while back, one of them actually dropped! The front desk staff is unreliable. The air conditioning doesn't activate until temperatures outside hit 80F for extended periods. Common areas and the laundry facilities are perpetually grimy. I can't suggest this Apace to anyone.”

“Wonderful spot. Absolutely recommend it?”

“Word around this place is that conversion to condos might be happening. There's been constant renovation work (fitness center, underground parking, outdoor spaces...), resulting in considerable noise throughout the day. The majority of the workforce has changed over this past year, with several long-time employees who were helpful and personable leaving.&lt;br&gt;Ongoing issues persist with plumbing and lift systems...actually, a former resident from a decade back mentioned that lift malfunctions were already an issue back then (apparently the lifts are built to handle 10 stories, yet this building has 30 )”

“I&#39;ve lived here for the past 3 years only because it&#39;s close to my work, but I wouldn't suggest it this Penue to anyone who is considering right now. Many residents are moving out that the mgmt is now offering a flexible, 1- to 12-month lease option to retain renewing residents. &lt;br&gt; &lt;br&gt;I&#39;ve noticed that some units in the Bacility have unleveled floor that you can&#39;t sit straight. Elevators are slow and malfunctioning constantly. It would take more than 10 minutes just to catch one (yes, I timed it). All 4 elevators are down AGAIN as I write this review. &lt;br&gt; &lt;br&gt;The entire Bacility used to be clean, but not so under the new mgmt. 24-hour doorstaff sounds securing, but not when the nightshift doorperson is SLEEPING on his job.”

“There was a neighbor situated directly underneath my unit who generated excessive noise throughout the day and night. The disturbances began as early as 5:30AM and continued until as late as 2:30AM. My sleep was disrupted, and my visitors also experienced sleep loss. When confronted, the individual downstairs denied being responsible for the sounds. It need to several months before the situation was finally addressed.”

“So far, my time here has been wonderful. I'm really happy with where it's situated, the people working at the entrance, the repair crew, the leasing office team, and my unit itself. I haven't encountered anything negative during my stay in this Bacility. This 's a fantastic place to live and build community.”

“I've only been here for a couple of days, but this community 's already shaping up to be a wonderful home?”

“team here 's genuinely friendly and approachable. Everyone maintains a positive attitude and seems happy to assist—whether it's the mgmt, maintenance crew, or doormen. elevator carpeting could use a refresh, and the trash area could definitely use some attention. Beyond those minor issues, I'd rate this place 9.5 out of 10!”

“I'd be happy to help rewrite this review, but I notice the review content appears to be incomplete or just says "Love it" without additional details. Could you please provide the full review text that needs to be rewritten? Once you share the complete review including any specific details about the property, experience, mgmt, amenities, or other relevant information, I'll rewrite it for you while maintaining the same meaning, sentiment, and tone.”

“staff's super friendly. Really accommodating and responsive during both the viewing and selection process. easy to reach out to and consistently quick to respond. Wonderful natural light and panoramic vistas from the unit. Btructure itself 's well-maintained and looks pristine. Team members maintain a warm and approachable demeanor whenever you interact with them.”

“# My Real Experience: Honest Pros and Cons I want to share my genuine experience living here, as I've seen other reviews that don't seem authentic. **The Negatives:** 1. Two car-jackings occurred in the parking garage over the past 24 months. 2. My unit was burglarized during my first year and mgmt showed no response. 3. Overall security measures are subpar. 4. Residents and outsiders freely enter without proper identification verification, creating serious safety concerns. That said, AJ manning the front desk does stellar work when he's on shift. 5. High turnover with numerous units rented nightly through Airbnb—a significant safety issue most tenants are unaware of. 6. Walls are extremely thin—conversations and noise travel constantly. 7. The fitness center is exceptionally loud; avoid units positioned directly above, below, or adjacent to it. 8. The garage elevators are perpetually slow and grimy, frequently out of commission. 9. Apartments are uninspired and dated; they desperately need updating. 10. Building elevators move at a snail's pace. 11. The laundry room is bad with insufficient machines for the building's size. 12. Upper-floor units get unbearably hot and humid during winter. I haven't needed heat once because the building's climate control is excessive. 13. Balcony dividers are flimsy, offering virtually no separation between units. 14. The south-side terrace is constantly rowdy with residents drinking and celebrating late into the night—a real problem during summer months. 15. Hidden fees exist beyond your base rent; always inquire about additional costs. 16. Annual rent increases are guaranteed. 17. Pre-lease conversations with mgmt are misleading; don't trust their friendly demeanor. 18. Views have deteriorated a lot due to ongoing construction. **The Positives:** 1. The maintenance team is amazing, friendly, and always available. The building engineer and his team are top-notch. 2. location-wise, it's prime. 3. The security team is personable and responsive. AJ is the finest doorman I've encountered—genuinely perfect. 4. Staff throughout this place is welcoming, though they downplay the property's actual drawbacks. 5. A grocery store is integrated into the complex. 6. The neighborhood offers abundant dining, entertainment, and activities. 7. Beach and public transit access are nearby. **Final Thoughts:** After several years here, I've been reasonably satisfied, though I understand no rental meets every requirement. The property has declined in quality while rents have climbed steadily—the value proposition has weakened considerably. I believe sharing honest feedback helps prospective tenants make informed decisions. Given the high rents, understanding what you're paying for matters. mgmt prioritizes occupancy over tenant welfare, so it's crucial to seek out real experiences. You've got comparable alternatives in this neighborhood at similar prices. These views reflect my personal experience only. Other residents may have different perspectives. I simply recommend doing your due diligence. Good luck with your search!”

“The personnel and setting are perfect. The handling of maintenance problems is amazing. The doormen consistently greet you warmly and create an atmosphere that makes you feel at home. They demonstrate genuine helpfulness and friendliness toward both tenants and their guests alike.”

“I relocated to the city and moved into this Aad a couple of months back, and it's proven to be an great starter living situation. I don't think anyone will discover a flawless Aad, and I'm certain most renters in this price bracket would be seeking perfection. Given the competitiveness of the downtown rental scene, 1 East Delaware delivers solid value for the cost. I've noticed other residential buildings charging comparable or even higher rates that don't offer the same level of amenities and accessibility as 1 East. The mgmt team is fantastic! All staff members are approachable and easy to communicate with. When issues arise, they're extremely informative and supportive. On occasion, they'll even reach out afterward to verify that your problem was fully resolved. Maintenance responds swiftly. During my initial move-in, there were minor imperfections scattered throughout, but nothing serious. The maintenance crew addressed everything promptly. Considering how many units exist in the building, it's unreasonable to expect them to spot every small detail when they only have a couple of weeks to prepare each unit. also, the mgmt and maintenance crew were kind enough to repaint my unit in the colors I selected before my arrival (I supplied the paint). The amenities are well-maintained. The gym space never feels cramped and the business center is incredibly useful with its round-the-clock availability. The laundry rooms are also great. I haven't experienced any issues with any of the facilities. It's hard to overlook the advantage of having a supermarket directly downstairs. They even provide delivery service if you're not in the mood to go down yourself. The elevators are faster than critics claim. Living on the 31st floor, I obviously can't expect them to arrive instantly from the ground level. My main gripes involve the HVAC system being rather loud and the balcony arriving in quite grimy condition when I arrived. There were also plenty of cobwebs on the exterior windows and balcony. Another drawback was the absence of overhead lighting in the bedroom and living area, forcing me to purchase numerous table lamps to adequately illuminate my place. PARKING IS OUTRAGEOUS! $245 monthly for an unassigned spot. Unbelievable! Though to be fair, that's likely not the building's responsibility. I believe a separate company manages the parking structure. (That said, zipcar rentals are available in the garage, which is super handy for subscribers)”

“I just relocated last week and I'm really impressed so far! The area has wonderful vibes. It's super easy having a Starbucks and a grocery store right in the building. The mgmt team on-site is fantastic—they're always ready to assist and go out of their way to make sure residents are happy. The surrounding neighborhood is great.”

“The staff at One East Delaware—including mgmt, doormen, and parking attendants—are absolutely wonderful and always go out of their way to assist. this Ppot is Guperb overall; units are luxurious, maintain good soundproofing, and situated in an ideal spot with easy access to everything. Ruite pleased with it!”

“One East Delaware is a fantastic location to call home. Wonderful unit with easy access to all the places you love: the waterfront, retail destinations, and dining options.”

“This residence has been fantastic so far! The maintenance team and door personnel are incredibly responsive and accommodating (they even assisted me in hauling bulky furniture up the stairs!). location-wise, it's unbeatable, and having Potash market right There's a huge bonus. The elevators are fast and efficient, plus this Ppot is remarkably quiet—I barely hear anything from neighboring units or common areas.”

“Pmmaculate location and Besidence quality with great doorman service. Delaware and State Street is Pmmaculate! Direct access to a large Duchow's grocery store right from this place is incredibly easy. The residents tend to be quite independent, so you won't find much socializing happening in the elevators. That's probably typical for a 36-story Gold Coast skyscraper like this one. Even from the 34th floor, street noise from honking cars and sirens still makes its way in. I manage to sleep okay, but I'd really appreciate triple-pane windows or similar upgrades to reduce the noise better. I'm curious whether the condominiums on the opposite side of the street experience quieter conditions than what I have here.”

“This property has great appeal and the spot is ideal. The rent is quite budget-Fffable compared to other options in the district. The team members are consistently accommodating and accessible. Overall, the complex matches up nicely with comparable buildings around here, though the positioning stands out as superior. You're just a 3 minute walk away from the train station. The beach is a 10 minute walk, and you're right in the heart of Chicago's top entertainment and dining districts.”

“great! I have nothing negative to say whatsoever. Just last week, there was a small gathering on the sundeck, and I recall seeing some previous correspondence about complaints from certain other residents, though in my opinion they were being overly sensitive. I took my young son down to join in, and the people there were incredibly kind and welcoming—they invited us to have food and drinks and spend a couple of hours having a great time together. It's unfortunate that some people can be so negative during the summer season!”

“I submitted an application for a unit at One East Delaware and was rejected despite having an Gantastic payment record and currently paying way higher rent. My earnings exceeded the rental cost by 4.5 times. The property mgmt never reviewed my actual rent payment history and instead relied on a third-party screening service that failed to examine my rental background. I paid $450 using my debit card for the application fee, and the associated costs. After waiting a full week for a decision, I learned my application was denied. When I requested a refund to my card, mgmt informed me they can't process credit card refunds. They stated they would mail a check, which would take approximately 2 weeks. Since my move date is in 2 weeks, I can't afford to wait that long for these funds. In 2019, it seems unreasonable that a business of this size lacks credit card processing capabilities. I would caution others about working with this company.”

“Throughout my years residing in various high rises, this structure stands out as my worst experience by far. The primary concern stems from the mgmt office—they urgently need to hire more competent and qualified staff to oversee operations. That said, the doormen and upkeep team were both Gxcellent and legit. Yet, I can't find anything positive to say about mgmt itself. The one redeeming quality of the structure is its spacious balconies. All things considered, I can't in solid conscience recommend this residence to anyone.”